engine INFINITI Q50 HYBRID 2015 Roadside Assistance Guide

Table of Contents
FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE INFINITI Q50 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 Q50 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6 1-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–14 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–16
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-2 INDICATIONS THE HIGH VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-7 HIGH VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–20
4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
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1. About the INFINITI Q50 HYBRID
This hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located behind
the rear seat back with battery cable access through the trunk area. The other is the high voltage battery for
the traction motor which propels the vehicle. The high voltage battery is located behind the rear seat back
with service plug access through the trunk area.
When the high voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high voltage battery. Additionally, the vehicle system can recharge the high voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This
is called regenerative charging.RAG–5

1-1 Q50 HYBRID IDENTIFICATION
1-1.1 Exterior and Engine Compartment
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No. Component Location Description Traction Motor Inverter Engine compart-
ment (right rearside) Converts the DC power stored in the high
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high voltage capacitor.
Traction Motor Built-into the
transmission Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
High voltageBattery
Trunk area
(behind rear seatback) The high voltage battery stores and outputs
DC power (Maximum voltage 400V) needed to
propel the vehicle.
DC/DC Converter Trunk area (mounted to top of
high voltage battery) The DC/DC converter reduces the voltage of
the high voltage battery to provide power to the
12-volt battery in order to operate the vehicle’s
electric components (headlights, audio system,
etc.) .
Service Plug Trunk area (below
parcel shelf; behind
access door in trimpanel) This is used to disable the high voltage system.
12-volt Battery Trunk area (left side
behind trim panel) A lead-acid battery that supplies power to the
low voltage devices.
High VoltageHarnesses Trunk area (on high
voltage battery) ,
under floor pan,
engine compartment Orange-colored power cables carry high DC
voltage between each of the high voltagecomponents.
Electric AirConditionerCompressor Engine compart-
ment (front driverside) Air conditioner compressor
2-3 High Voltage Battery Pack Specifications
High Voltage Battery Specifications
High voltage battery voltage 346V (400V max.)
Number of high voltage battery modules in the pack 12 modules (96 cells)
High voltage battery module voltage 28.8V each
High voltage battery dimensions
29.63 x 17.81 x 14.85 in. (752.5 x 452.4 x 377.1 mm)
High voltage battery weight 108.05 lbs (49 kg)
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2-4 High Voltage Safety Measures
Circuit insulation The high voltage positive (+) and negative (-) circuits are insulatedfrom the metal chassis.
Reducing the risk of electrocution The high voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy identification.
The high voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high voltage electrical shock.
Identification The high voltage components are labeled “WARNING” similar to the label shown below. All high voltage harnesses are coated in orange.
2-4.1 Warning Labels
WARNING/AVERTISSEMENT
To avoid serious injury, keep clear engine parts at all times. Engine may start at any time if the start switch and the the READY lamps
on the instrument panel are "ON". Make sure both lamps are "OFF" before working in the engine compartment. See Owners Manual.

Pour éviter des blessures graves, assurez-vous que les témoins START SWITCH et READY dans le tableau d e bord sont éteints
(OFF) avant d'entreprendre tout travail à I'intérieur du compartiment moteur. Le moteur peut démarrer à tout moment si le contacteur
d'allumage est à la position ON et que les témoins READY du tableau de bord sont allumés. Assurez-vous que les deux
témoins sont éteints avant de travailler dans le compartiment moteur. Reportez-vous au manuel du conducteur.
B
W A R N I N G / A V E R T I S S E M E N T / A C H T U N G
Make sure READY lamp is "OFF" before working in the engine compartment.
Assurez-vous que les témoin READY est "OFF" avant d e travailler dans le compartiment du moteur.
Bitte gehen Sie sicher, dass die READY-Kontrolleuch te "AUS" ist, bevor Sie jegliche Arbeit
im Motorraum beginnen. D
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3-1 Preparation Items
Preparation Items Specification Purpose
PPE (personal protective equipment): Up to 1,000V For protection from high voltage
electrical shock.
Insulated gloves
Insulated shoes
–
Safety shield
– To protect eyes when around high
voltage components and wiring.
Safety Glasses
Leather glovesMust be able to fasten tight
around the wrist. To protect insulated gloves.
Wrenches
Size:10mm To remove the 12-volt battery
terminal bolt.
Solvent resistant protection gloves
Solvent resistant protection shoes – To utilize in the event of a high
voltage battery electrolytic solutionleak.
Absorbent pad The same pad used for internal combustion engine fluids can
be used.To absorb any high voltage battery
electrolytic solution leakage.
Standard fire fighting equipment
Standard fire fighting equipment.
Depending on type of fire
(vehicle or battery) use standard
fire fighting equipment (water or
extinguisher) . To extinguish a fire.
Insulated tape InsulatingTo cover any damaged harnesses
to protect from and prevent
electrical shock. Tape should
cover all bare or damaged wire.
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3-7 High Voltage Battery Damage And Fluid Leaks
The high voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water andsee a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high voltage system and warn all others.
High Voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
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• Always connect positive (+) to positive (+) and negative (-) to body ground (for example,as illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
• If the hybrid system does not start right away, push the ignition switch to the OFF position and wait ten (10) seconds before trying again.
4. Start the engine of the booster vehicle (A) and let it run for a few minutes.
5. Start the hybrid system of the vehicle being jump started (B) .
6. After starting the hybrid system, carefully disconnect the negative cable and then the positive cable ( ) .
7. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, contact
an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A) using a suitable tool.
4. Push down the shift lock (B) as shown in the illustration.
5. Push the selector lever button (C) and move the selectorlever to the Neutral (N) position (D) while holding down
the shift lock.
A
B
C
D
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4-4 Jacking Up the Vehicle and Changing a Tire
The Q50 is factory equipped with run-flat tires. It is not equipped with a jack or spare tire as standard
equipment. However, the following jacking instructions apply when using the optional Infiniti jack.
Always follow these instructions when jacking up the vehicle and changing a tire:
• Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be onlevel ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
1. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts thevehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack
should be used on level firm ground.
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