lock INFINITI Q50 HYBRID 2017 Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . RAG–19
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–20
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–24
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–26
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–30
RAG–4

Preparation Items Specification Purpose
Solvent resistant protection gloves
Solvent resistant protection shoes – To utilize in the event of a high-
voltage battery electrolytic solutionleak.
Absorbent pad The same pad used for internal combustion engine fluids can beused.To absorb any high-voltage battery
electrolytic solution leakage.
Standard fire fighting equipment Standard fire fighting equipment.
Depending on type of fire
(vehicle or battery) use standard
fire fighting equipment (water or
extinguisher) .To extinguish a fire.
Insulated tape Insulating To cover any damaged harnesses to protect from and prevent
electrical shock. Tape should
cover all bare or damaged wire.
3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-voltage System is ON
If the READY
indicator is ON, the high-voltage system is active.
Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
RAG–15

3-3 Vehicle Immobilization and Stabilization
If possible, immobilize the vehicle by turning the 12-volt system OFF and stabilize it with a wheel chock(s) .
Stabilize the vehicle with wooden blocks or by removing air from the tires.
•To avoid electrical shock, do not put wooden blocks or wheel chock(s) under the
high-voltage components and harnesses as shown following.
3-4 Turning OFF the Ignition Switch 1. Check the READY
indicator status. If it is ON, the high-voltage system is active.
2. Press the ignition switch once to turn OFF the high- voltage system. Then verify whether the READY
indicator is OFF.
AAYIA0185ZZ
ACC
LOCK
(OFF)
ON
AAYIA0321ZZ
RAG–16

4-1.1 Jump Starting Procedures
NOTE:Jumper cable connections under the hood of the Q50 HYBRID are not connected directly to
a battery. They are connected to chassis ground and a fuse box terminal. Refer to the
following instructions and the above illustration.
1. If the booster battery is in another vehicle (A) , position the two vehicles (A and B) to bring the12-volt battery and fuse box into close proximity to each other.
DO NOT allow the two vehicles to touch.
2. Apply the parking brake. Move the selector lever the P (Park) position. Switch off all unnecessary electrical systems (headlights, heater, air conditioner, etc.) .
3. Remove fuse box cover on the Q50 HYBRID and connect jumper cables in the sequence as illustrated ( ) .
For models with a steering wheel lock mechanism:
If the 12-volt battery is disconnected or discharged, the steering wheel will lock and cannot be
turned. Supply power using jumper cables before pushing the ignition switch and disengaging
the steering lock.
• Always connect positive (+) to positive (+) and negative (-) to body ground (for example, as illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
• If the hybrid system does not start right away, push the ignition switch to the OFF position and wait ten (10) seconds before trying again.
4. Start the engine of the booster vehicle (A) and let it run for a few minutes.
A
3
3
B
4
4
2
2
1
1
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RAG–20

5. Start the hybrid system of the vehicle being jump started (B) .
6. After starting the hybrid system, carefully disconnect the negative cable and then the positivecable ( ) .
7. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A) using a suitable tool.
4. Push down the shift lock (B) as shown in the illustration.
5. Push the selector lever button (C) and move the selectorlever to the Neutral (N) position (D) while holding down
the shift lock.
4-2 Tools Installed in the Vehicle
Tools (if so equipped):
The tools are located in the trunk area. • Raise the trunk floor cover (1) .
A
B
C
D
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1
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RAG–21

AWD models
NOTE:
It is also permissible to transport the Q50 facing rearward on a flatbed. If the vehicle cannot be
placed in Neutral, a P (Park) release procedure may be required. Refer to
4-1.2 Shift Selector
Lever Lock Release (RAG–21)
.
4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
• Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
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RAG–24

4-4 Jacking Up the Vehicle and Changing a Tire
The Q50 is factory equipped with run-flat tires. It is not equipped with a jack or spare tire as standard equipment.
However, the following jacking instructions apply when using the optional Infiniti jack.
Always follow these instructions when jacking up the vehicle and changing a tire:
• Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be onlevel ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
1. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts thevehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack
should be used on level firm ground.
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RAG–26

2. Loosen each wheel nut one or two turns by turning it counterclockwise with the wheel nutwrench. Do not remove the wheel nuts until the tire is off the ground.
3. To lift the vehicle, securely hold the jack lever and rod with both hands as shown. Carefully raise the vehicle until the tire clears the ground. Remove the wheel nuts, and then remove the tire.
4. Install new or repaired tire and hand-tighten the wheel nuts with the wheel nut wrench in an alternating pattern.
Always follow these instructions when changing a tire:
• Incorrect wheel nuts or improperly tightened wheelnuts can cause the wheel to become loose or come
off. This could cause an accident.
• Do not use oil or grease on the wheel studs or nuts. This could cause the nuts to become loose.
Failure to follow these instructions can result in serious
personal injury or death and/or vehicle damage.
5. Securely torque the wheel nuts in an alternating pattern to 80 ft-lb (108 Nm) .
6. Lower the vehicle and remove the jack and securely store the flat tire, tools and jackingequipment in the vehicle.
Always follow these instructions when using the jacking equipment or after changing a tire:
• Always make sure that the spare tire and jacking equipment are properly secured after
use. Such items can become dangerous projectiles in an accident or sudden stop.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
NOTE:
To help prevent squeaks and rattles, check that the tools are reinstalled and properly secured
in the stored place after use.
AAYIA0136ZZ
BE
CD
A
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RAG–27

5-2 Remove Service Plug
DANGER
•Do not remove the service plug without always wearing appropriate Personal
Protective Equipment (PPE) to help protect the responder from serious injury or death
by electrical shock.
•
Immediately cover the service plug socket with insulated tape. The high-voltage
battery retains high-voltage power even when the service plug is removed. To avoid
electric shock, NEVER touch the terminals inside the socket.
To avoid unintended reinstallation and risk of electrical shock and severe personal injury
or death, the service plug should be securely stored away from the vehicle while the vehicle
is in storage.
NOTE: Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, adjust
the steering column, adjust the seats, unlock the doors, etc. Once 12-volt battery is
disconnected, power controls will not operate.
1. If possible, check the READY
indicator status in the instrument cluster. If it is on, the high-
voltage system is active.
2. Place the shift selector in the Park (P) position.
3. Push the ignition switch once to turn OFF the high- voltage system. Then verify whether the READY
indicator is off.
If the READY indicator does not turn off, continue to
step 4.
AAYIA0191ZZ
LOCK
ACC
(OFF)
ON
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RAG–30

8. Open service plug access cover.
9. Remove the service plug (A) by pulling the locking lever (B) , then pressing the locking tab (C)and rotating the handle (D) fully outward. Using the handle, pull the service plug (E) completely
out of its socket.
10. Cover the service plug socket with insulated tape.11. Wait approximately ten (10) minutes for complete discharge of the high-voltage capacitor
after the service plug has been removed.
12. The vehicle is now ready for storage.
AAYIA0204ZZ
A
B
C
DE
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RAG–35