INFINITI Q70 HYBRID 2018 Warranty Information Booklet
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7.  Check the tire’s cold inflation pressure 
monthly and maintain at 60psi (4.2kg/cm2) 
even when not in use.
8.   The high-pressure spare tire should not be 
used with any other rim nor should standard 
tires, wheel covers, or trim rings be used on 
the high-pressure spare tire rim which was 
originally installed.
9.   When the tread wear indicator appears on 
the tire, replace it only with the same type 
spare tire.
10.   Do not enter an automatic carwash with a 
temporary spare tire fitted.
11.  Do not make a sharp turn or apply the  brakes suddenly when driving on a high-
pressure temporary spare.
NOTE: When using any temporary type spare 
tire, be sure to follow the vehicle Owner’s 
Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place 
indoors so that there is no danger of water 
collecting inside them.
When tires are stored they should be stored 
in a cool place away from sources of heat 
and ozone such as hot pipes and electric 
generators. Be sure that surfaces on which 
tires are stored are clean and free from grease, 
gasoline or other substances which could 
deteriorate the rubber. (Tires exposed to these 
materials during storage or driving could be 
subject to sudden failure.)
To Avoid Damage to your Tires and Possible 
Accident:
• Check tire pressure at least once a month  when tires are cold and before long trips.
•  Do not underinflate/overinflate.
•  Do not overload.
• Drive at moderate speeds, observe legal  limits.
• Avoid driving over potholes, obstacles,  curbs or edges of pavement.
•  Avoid excessive wheel spinning.
• If you see any damage to a tire, replace  with spare and see the tire manufacturer’s 
retailer or your Infiniti retailer.
For further information, the Consumer Tire 
Guide on passenger tire care, safety and 
mileage performance is available in the United 
States by writing the Tire Industry Safety 
Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION¹ 
Page 52 of 60
48INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership 
Experience® , Roadside Assistance is available 
to you, 24 hours a day, 365 days a year, for 
emergency roadside assistance should the 
need arise for any of the following items:
• Mechanical Breakdown
• Flat Tire
• Accident/Collision (One-way tow – loaner  vehicle not included)
• Out of Gas
• Lock-out service
• Dead 12V Battery 
All Roadside Assistance services are provided 
exclusively by Cross-Country Motor Club, 
Inc., Boston, Massachusetts 02155, except 
in Alaska, California, Oregon, Wisconsin and 
Wyoming, where services are provided by 
Cross-Country Motor Club of California, Inc., 
Boston, Massachusetts 02155. 
HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed 
above occur, simply call the toll free number, 
1-800-662-6200, and advise the Roadside 
Assistance Representative of your name, the 
vehicle identification number (VIN) of your car, 
your location, and the nature of the problem. 
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on 
a plate affixed to the upper dashboard on 
the driver’s side of your Infiniti. The VIN is 
also printed on the permanent  Infiniti Total Ownership
® Program card which will be sent 
to you approximately 6 weeks after purchase 
of your new Infiniti.
COVERAGERoadside Assistance is provided for all Infiniti 
vehicles from the date the vehicle is delivered 
to the first retail buyer or otherwise put into 
use, whichever is earlier, for a period of 48 
months, without regard to mileage.
Roadside Assistance is available to anyone 
operating the Infiniti vehicle with the 
authorization of the owner. [For purpose of 
Roadside Assistance benefits, “owner” includes 
the lessee of a leased vehicle.] These services 
are transferable with the resale of the vehicle 
for the time remaining on the original Infiniti 
new vehicle limited warranty coverage period. 
Roadside Assistance is available throughout 
the Continental United States and Canada.
ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you 
are experiencing, the Roadside Assistance 
Representative will determine the appropriate 
roadside assistance and/or flatbed (towing) 
service to be dispatched. In most cases, minor 
disablement services such as flat tire change, 
lock-out service, out-of-gas delivery, etc., can 
be performed onsite so that you can be on 
the road again as soon as possible. There is 
no charge for the dispatch of onsite or towing 
service. Any charges for the replacement of 
keys, gas or non-warranty items will be your 
responsibility at the time of the repair or 
service.  Whenever possible, flatbed (towing) service 
will be dispatched for mechanical disablements 
or accident/ collisions which render the vehicle 
inoperative. There is no charge for the towing 
service. Roadside Assistance will arrange to 
transport the vehicle to the nearest Infiniti 
retailer , if one is located within 250 miles, 
or to another authorized alternate service 
facility. Warranty covered repairs will be 
provided for under the terms of the applicable 
express Infiniti limited warranty. However, any 
nonwarranty or accident/collision repairs will 
be your responsibility.
NOTE: You may be required to sign a receipt at 
the time of disablement to acknowledge receipt 
of the Roadside Assistance service rendered.
EXCLUSIONSRoadside Assistance is not a warranty and 
is not provided under any Infiniti or Nissan 
warranty,
 but is a service which is provided 
to you as part of the Infiniti Total Ownership 
Experience
® to minimize any unforeseen 
vehicle operation inconvenience. Potential 
liability is expressly limited to the cost of 
the listed benefits and does not extend to 
incidental or consequential damages such 
as loss of use inconvenience, loss of pay, or 
commercial loss.
Roadside Assistance benefits exclude any 
costs related to repairs, parts replacement, 
labor, etc. which are incurred as a result of 
accident/collision, vehicle abuse, racing,
(Continued on next page) 
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49
vandalism or other items not covered by the 
Infiniti New Vehicle Limited Warranty. Also 
excluded are services for snow tires, repair 
to studs, mounting or demounting of snow 
chains, and any fines, fees or taxes which are 
associated with impound towing as a result 
of actual or alleged violation of any laws or 
regulations.
EMERGENCY TRAVEL EXPENSE/TRIP 
INTERRUPTION BENEFITS
If you experience a mechanical breakdown 
more than 100 miles from your primary 
residence, you may be eligible for the following 
reasonable trip interruption benefits:
• Meals
• Lodging
• Substitute transportation
• Costs to reunite the vehicle and owner, after warranty repairs have been completed.
The Roadside Assistance Representative, (toll 
free number 1-800-662-6200), will explain 
Emergency Travel Expense/Trip Interruption 
benefits in detail and provide authorization 
of appropriate benefits. (When travelling 
in Canada, call 1-800-835-0221.) In some 
situations you may be required to pay for 
these benefits initially. If so, the representative 
will provide instructions for reimbursement 
procedures. You must keep records of these 
expenses and submit them upon request. 
Emergency Travel Expense/Trip Interruption 
Benefits are not available for accident/collision 
and/or other nonwarrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership 
Experience®, a participating Infiniti retailer 
will provide you with a complimentary 
Infiniti Service Loan Car when you present 
your Infiniti vehicle for warranty repair to 
a participating Infiniti retailer during the 
new vehicle limited warranty basic coverage 
period, subject to availability and the eligibility 
requirements listed below.
The Eligibility Requirements for Service Loan 
Car are as follows:
• Only available during the 4 years/60,000  mile Infiniti New Vehicle Limited Warranty 
basic coverage period.
• You must be 21 years of age or older with a  valid U.S. driver’s license.
• You must provide proof of primary insurance. 
• You must schedule the service appointment  in advance.*
• Other restrictions apply to loan car including  mileage use and days use limitations.**
*Depending upon availability, exceptions to 
the service appointment requirement may be 
made in the event your vehicle is inoperable 
due to unexpected mechanical failure. In such 
a circumstance the participating Infiniti retailer 
will strive to provide you with a Service Loan 
Car if possible. ** Ask your retailer for details. 
NOTE: This program is NOT a warranty, 
and is NOT part of the Infiniti New Vehicle 
Limited Warranty , but rather a benefit of The 
Total Ownership Experience
®. This program is 
subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS 
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50INFINITI ELITE EXTENDED PROTECTION PLAN
LONG TERM PROTECTION FOR 
YOUR INFINITI...
For extra peace of mind, you can choose from 
a full suite of Infiniti Elite® Assurance Products 
to protect your investment in new or pre-
owned Infiniti vehicles, including: Extended 
Protection Plan, Prepaid Maintenance Plan, 
Tire & Wheel Protection Plan, Theft Protection 
Plan, Key Replacement Plan, and our bundled 
Platinum Protection Plan that provides Tire 
and Wheel Road Hazard Protection, Paintless 
Dent Repair Windshield Repair and Emergency 
Roadside Assistance.
Backed by Infiniti and designed exclusively for 
Infiniti owners, our Extended Protection Plan 
and Prepaid Maintenance Plan are available 
in a variety of coverage levels and time and 
mileage intervals, enabling you to customize 
a plan to suit your personal driving habits and 
length of ownership. Infiniti Elite
® Assurance 
Products provide you with quality long-term 
protection and enhanced peace of mind. Just a few of its major features:
1.  
With Infiniti Elite
® Extended Protection 
Plan, you can choose coverage for up to 8 
years/120,000 miles to help guard against 
rising repair costs.
2.  Repairs are performed at participating  Infiniti retailers throughout the U.S., 
excluding U.S. Territories. Repairs at these 
retailers are performed by factory-trained 
technicians using Genuine Infiniti or Infiniti-
approved new or remanufactured parts 
to maintain your vehicle in top running 
condition.
3.   Payment-free service, other than your 
deductible (if applicable). retailers are paid 
directly by Infiniti.
4.   All Infiniti Elite
® Extended Protection Plans 
are transferable to subsequent owners, thus 
ensuring flexibility of your investment and 
helping to enhance the resale value of your 
Infiniti.
5.  Customer assistance is available throughout  the U.S. at any Infiniti retailer, or by calling 
1-800-662- 6200. 6. 0% financing is 
available for qualified applicants for 
Extended Protection Plans and Prepaid 
Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER 
LONG-TERM PROTECTION FOR 
YOUR MONEY THAN WITH INFINITI 
ELITE
®!For details, please contact your authorized 
Infiniti retailer, visit infinitiusa.com or complete 
the attached business reply card (no postage 
necessary) and mail it to:
Infiniti Elite
® Protection Program Headquarters
P.O. Box 685004 
Franklin, TN 37068-9965
We will send you a complete information packet 
— the quicker you act, the sooner you can enjoy 
the full protection of an Infiniti Elite
® service 
contract.
NOTE: Infiniti Elite
® service contracts for 
Infiniti vehicles can only be purchased from an 
authorized Infiniti retailer. Vehicles in-service 
less than 6 months and have less than 6,000 
miles are eligible for a new Infiniti Elite
® service 
contract. Pre-owned plans are available at the 
time of sale for vehicles within ten (10) model 
years and fewer than 100,000 actual vehicle 
miles, or post-sale if the vehicle is still under 
the factory New Vehicle Powertrain Limited 
Warranty (6 years/70,000 miles). See your 
local Infiniti retailer for details. 
Elite Protection Program® 
Page 55 of 60
NO POSTAGENECESSARY IF MAILED IN THE 
UNITED STATES
BUSINESS REPLY MAIL
  FIRST-CLASS MAIL  PERMIT NO. 97  FRANKLIN TN
POSTAGE WILL BE PAID BY ADDRESSEE
INFINITI DIVISION
NISSAN NORTH AMERICA, INC
PO BOX 685003
FRANKLIN TN 37068-9970