Vic INFINITI QX30 2017 Repair Manual

INFINITI INTELLIGENT KEY
Your vehicle can only be driven with the Intelli-
gent Keys which are registered to your vehicle’s
Intelligent Key System components and INFINITI
Vehicle Immobilizer System components.
Never leave the keys in the vehicle.
As many as four Intelligent Keys can be regis-
tered and used with one vehicle. The new keys
must be registered prior to use with the Intelli-
gent Key System and INFINITI Vehicle Immobi-
lizer System of your vehicle. It is recommended
that you visit an INFINITI retailer for this service.
Since the registration process requires erasing
all memory in the Intelligent Key components
when registering new keys, be sure to take all
Intelligent Keys that you have to the INFINITI
retailer.A key number plate is supplied with your keys.
Record the key number and keep it in a safe
place (such as your wallet), not in the vehicle. If
you lose your keys, it is recommended that you
visit an INFINITI retailer for duplicates by using
the key number. INFINITI does not record key
numbers so it is very important to keep track of
your key number plate.
A key number is only necessary when you have
lost all keys and do not have one to duplicate
from. If you still have a key, it can be duplicated
without knowing the key number.CAUTION
Listed below are conditions or occurrences
which will damage the Intelligent Key:
•Do not allow the Intelligent Key, which con-
tains electrical components, to come into
contact with water or salt water. This could
affect the system function.
•Do not drop the Intelligent Key.
•Do not strike the Intelligent Key sharply
against another object.
•Do not change or modify the Intelligent Key.
•Wetting may damage the Intelligent Key. If
the Intelligent Key gets wet, immediately
wipe until it is completely dry.
•Do not place the Intelligent Key for an ex-
tended period in an area where tempera-
tures exceed 140
oF (60oC).
•Do not attach the Intelligent Key with a key
holder that contains a magnet.
•Do not place the Intelligent Key near equip-
ment that produces a magnetic field, such
as a TV, audio equipment and personal
computers.
If an Intelligent Key is lost or stolen, INFINITI
recommends erasing the ID code of that Intelli-
gent Key. This will prevent the Intelligent Key
from unauthorized use to unlock the vehicle. For
information regarding the erasing procedure,
please contact an INFINITI retailer.
Mechanical key
CAUTION
Always carry the mechanical key installed in
the Intelligent Key.
NPA1497
KEYS
3-2Pre-driving checks and adjustments

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible causeRemedy
You cannot
lock or un-
lock the ve-
hicle using
the keyThe key battery
is discharged or
nearly dis-
charged:
•Vehicles without Intelligent Key:try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of
the key at the driver’s door handle from close range and press the/button.
If this does not work:
•Check the key battery (seeChecking the batteryin the8. Do-it-yourselfsection) and replace it necessary
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is inter-
ference from a
powerful source
of radio waves
•Vehicles without Intelligent Key: try again to lock/unlock the vehicle using the remote control function of the key. Point the tip of
the key at the driver’s door handle from close range and press the/button.
If this does not work:
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
The key is faulty
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI retailer for this service.
You can no
longer lock or
unlock the
vehicle using
Intelligent
KeyThe key battery
is discharged or
nearly dis-
charged
•Check the key battery (seeChecking the batteryin the8. Do-it-yourselfsection) and replace it necessary
If this does not work:
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is inter-
ference from a
powerful source
of radio waves
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
There is a fault
with the Intelli-
gent Key system
•Lock/unlock the vehicle using the remote control function of the key.•Have the vehicle and key checked. It is recommended you visist an INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote control function
•Unlock (seeLocking with the mechanical keylater in this section) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an INFINITI retailer for this service.
3-12Pre-driving checks and adjustments

Symptom Possible causeRemedy
The engine
cannot be
started using
the keyThe on-board
voltage is too
low
•Switch off non-essential consumers, e. g. seat heating or interior lighting, and try to start the engine again
If this does not work:
•Check the starter battery and charge it if necessary (seeBatteryin the8. Do-it-yourselfsection)
or
•Jump-start the vehicle (seeJump startingin the6. In case of emergencysection)
or
•Have the system checked. It is recommended you consult an INFINITI retailer.
You have lost
a key—
•Have the key deactivated. It is recommended you visit an INFINITI retailer for this service.•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well
You have lost
the emer-
gency key
element
•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well.
Pre-driving checks and adjustments3-13

OPENING FUEL-FILLER DOOR
To open the fuel-filler door, unlock it using one
of the following operations, then push the right
side of the door
1.
•Push the door handle request switch with
the Intelligent Key carried with you.
•Push the “UNLOCK”button on the
Intelligent Key.
•Push the power door lock switch to the
“UNLOCK”position.
To close the fuel-filler door, close the door until
it securely latches. To lock the fuel filler door,
lock the vehicle using the intelligent key.
FUEL-FILLER CAP
Turn the fuel-filler cap counterclockwise to re-
move. To tighten, turn the cap clockwise until a
single click is heard.
Put the fuel-filler cap on the cap holder
2while refueling.
WARNING
•Gasoline is extremely flammable and
highly explosive under certain conditions.
You could be burned or seriously injured if it
is misused or mishandled. Always stop the
engine and do not smoke or allow open
flames or sparks near the vehicle when re-
fueling.
•Do not attempt to top off the fuel tank after
the fuel pump nozzle shuts off automati-
cally. Continued refueling may cause fuel
overflow, resulting in fuel spray and possi-
bly a fire.
•Use only an original equipment type fuel-
filler cap as a replacement. It has a built-in
safety valve needed for proper operation of
the fuel system and emission control sys-
tem. An incorrect cap can result in a serious
malfunction and possible injury.
•Never pour fuel into the throttle body to
attempt to start your vehicle.
•Do not fill a portable fuel container in the
vehicle or trailer. Static electricity can cause
an explosion of flammable liquid, vapor or
gas in any vehicle or trailer. To reduce the
risk of serious injury or death when filling
portable fuel containers:
–Always place the container on the
ground when filling.
–Do not use electronic devices when fill-
ing.
–Keep the pump nozzle in contact with
the container while you are filling it.
–Use only approved portable fuel con-
tainers for flammable liquid.
CAUTION
•Do not use E-15 or E-85 fuel in your vehicle.
For additional information, refer toFuel
Recommendationin theTechnical and
consumer informationsection of this
manual.
•If fuel is spilled on the vehicle body, flush it
away with water to avoid paint damage.
NPA1482
FUEL-FILLER DOOR
Pre-driving checks and adjustments3-15

4 Display screen, heater and air conditioner,
and audio system
Safety precautions......................4-2
Center multi function control panel............4-2
INFINITI Controller.....................4-2
Steering wheel mounted controls...........4-3
USB connection ports..................4-3
Starting system......................4-4
Touch panel operation..................4-5
Operating menu screen.................4-7
Scrolling message or list................4-7
Selecting item.......................4-7
Adjusting volume and settings.............4-8
How to input letters and numbers...........4-8
How to operate display.................4-9
Menu button operation.................4-10
System status screen..................4-10
Items to be set initially.................4-11
Additional system information.............4-16
RearView monitor (if so equipped)............4-17
RearView Monitor system operation.........4-18
How to read the displayed lines...........4-18
Difference between predicted and actual
distances.........................4-19
How to park with predicted course lines......4-20
Adjusting the screen..................4-22
RearView Monitor setting...............4-23
RearView Monitor system limitations........4-23System maintenance..................4-24
Around View Monitor (if so equipped).........4-25
Around View Monitor system operation.......4-26
Difference between predicted and actual
distances.........................4-29
How to park with predicted course lines......4-30
How to switch the display...............4-32
Adjusting the screen..................4-32
Around View Monitor setting.............4-33
Around View
®Monitor system limitations.....4-34
System maintenance..................4-36
Sonar function settings (if so equipped)......4-37
Moving Object Detection (if so equipped).......4-38
MOD system operation.................4-39
MOD setting.......................4-40
MOD system limitations................4-40
MOD malfunction....................4-41
System maintenance..................4-41
Ventilators..........................4-42
Center ventilators....................4-42
Side ventilators.....................4-42
Rear ventilators (if equipped).............4-42
Heater and air conditioner.................4-43
Air conditioning system................4-44
Automatic climate control (2–zone).........4-48
Servicing air conditioner................4-52

Audio system(if equipped)................4-53
Audio operation precautions..............4-53
Names and functions of audio control buttons . .4-64
Main audio operation..................4-65
Radio...........................4-67
Compact Disc (CD) player................4-71
USB (Universal Serial Bus) connection port.....4-73
iPod player........................4-75
Bluetooth® streaming audio.............4-78
Audio settings......................4-82
Disc/USB memory device care and cleaning. . . .4-84
USB memory device...................4-84
Gracenote® End User License Agreement......4-85
Bluetooth® Hands-Free Phone System.........4-86
Regulatory information.................4-87
Phone...........................4-88
Connecting Bluetooth® device............4-91
Hands-free text messaging assistant........4-92
Phone and text message settings..........4-94
Bluetooth® information................4-98
INFINITI InTouch Apps overview..............4-99
Using Applications...................4-100
Vehicle Apps......................4-100Vehicle Apps Manager (if equipped)........4-102
Major Apps available for use in this system . . .4-103
Examples of how Vehicle Apps is used......4-104
Mobile Apps.......................4-104
Getting user ID and password............4-104
Notes on linking smartphone App to vehicle . . .4-105
Using smartphone applications...........4-105
INFINITI Voice Recognition system............4-105
Using Voice Recognition system...........4-105
Before starting.....................4-105
Giving voice commands................4-106
Voice recognition settings...............4-116
Information menu......................4-117
SiriusXM Travel Link®...............4-118
Settings menu.....................4-122
Troubleshooting guide...................4-124
Customer assistance..................4-124
System unit.......................4-125
Audio system......................4-126
Bluetooth® Hands-Free Phone System.......4-134
Monitor system.....................4-137
Voice recognition....................4-138

1USB/iPod connection port:
Connect to play media from an iPod
R,
iPhone
Ror a USB memory device.
When using INFINITI InTouch Apps with
an iPhone
R, connect via a USB cable.
Refer to the device manufacturer’s owner
information regarding the proper use
and care of the device.
CAUTION
•Depending on the size and shape of USB
device, the console lid may not fully close.
Do not force the console lid closed as this
may damage the USB device.NOTE
•Even when iPodsRor iPhonesRare
connected to both of the two USB/iPod
Rconnection ports, the system recognizes only
one of the connected iPods
Ror iPhonesRat a time.
•Only one of the two connected USB devices
can be operated by the voice recognition
system.
STARTING SYSTEM
The system starts when the ignition switch is
placed in the ACC or ON position.
Start-up warning (models with
navigation system)
For this system, when the ignition switch is
placed in the ACC or ON position, the start-up
screen is displayed.
Touch [OK] after reading and agreeing to the
message. If you do not agree to the message,
some of Infiniti InTouch
TMfunctions will be
disabled.NOTE
•Do not keep the INFINITI InTouch system
turned on with the engine stopped. Doing so
may discharge the vehicle battery. When you
use INFINITI InTouch, always keep the engine
running.
•Once you select [Decline] on the start-up
screen, the [OK]/[Decline] screen will not be
displayed for 30 days.
NAA1628
4-4Display screen, heater and air conditioner, and audio system

Volume settings
Volume setting items can be turned on/off and the sound for various functions including audio, phone (ringtone, incoming, and outgoing volumes),
navigation voice guidance (if equipped) and the system beeps can be adjusted.
1. Push <MENU>.
2. Touch [Settings].
3. Touch [Volume].
Setting itemAction
[Volume Adjustment] [Audio Volume] Adjust the volume level of the audio system.
[Voice Guidance]* Turn the voice guidance on/off.
[Guidance Volume]* Adjust the volume level of voice guidance.
[Ringtone Volume] Adjust the ringtone volume level.
[Incoming Call Vol.] Adjust the incoming call volume.
[Outgoing Call Vol.] Adjust the outgoing call volume.
[InTouch Services Vol.]* Adjust the volume level of the InTouch
TMServices information channel. Refer
to the Navigation Owner’s Manual for details.
[Sonar Volume] Adjust the warning tone volume by touching [+]/[-].
[Button Beep Sound] Turn the button beep sound and alarm for prohibited operation on/off.
*: For models with navigation system.
Display screen, heater and air conditioner, and audio system4-13

ADDITIONAL SYSTEM INFORMATION
System Start-Up
Due to the large number of features and capa-
bilities that the INFINITI InTouch system needs
to load on start-up, it may take up to a minute
for all functions (such as Apps) to be available.
The system will display the message indicating
that the application is loading during this time.
During the start-up period, hard button controls
for audio will become available before start-up
is complete. Features will become available in
the following order.
•Audio volume and music playback
•Audio Full Screen Access
•Full App Availability – System will display
the message indicating the completion of the
application loading process.
System Response Delay
INFINITI InTouch uses an operating system like
those found on many computers, tablets and
cell phones. Like these devices, processing
speed may vary, and system response delays or
resets may occur intermittently. This does not
indicate a malfunction, and further information
on system operation can be found below.In most situations, simply waiting a few mo-
ments longer should be sufficient for the pend-
ing operations to complete.
If the system temporarily does not respond to
commands, the system can be easily reset.
Simply push down the Audio Power knob for at
least 5 seconds. The system will turn off and
restart.
After restart, all functions should be available.
•Audio will resume, but if you were using
Bluetooth® Audio or an Audio App, the
connection may need to be re-established.
•If a navigation route was set, the route
should resume automatically (models with
navigation system).
•If a phone call was in progress, the call may
be temporarily transferred back to the hand-
set.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a
particular feature is not loading or responding.
Often, a quick system reset will resolve any
issue you may be experiencing. After restart, all
functions will be available as described above.System Updates
Like many digital devices, the INFINITI InTouch
system is designed to allow for software up-
dates as enhancements are developed and ad-
ditional features added. If you have questions
about system performance, it is recommended
you contact your INFINITI retailer to ensure that
your vehicle has had the latest available soft-
ware installed.
Operating Tips
INFINITI InTouch provides several methods of
operation to suit your preferences. The follow-
ing are suggested operating tips.
•Operating the INFINITI Controller, Steering
Wheel Controls, or other controls too quickly
can cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
•INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen functional-
ity is intentionally unavailable during driving.
Please view the available voice commands by
pushing<
>on the steering wheel and
then selecting a category on the display.
4-16Display screen, heater and air conditioner, and audio system

•In some situations, the system may not be
able to recognize your command even if you
say the exact command. This can be due to
noise conditions or an accent.
•Bluetooth® Compatibility: Some wireless
devices do not allow phonebook downloads,
text messaging, or other Bluetooth® audio
functions. Some wireless devices may only
have partial functionality of these features
even though the phone is compatible for
hands-free communication. If your phone is
listed as compatible and you are still expe-
riencing issues, please confirm that your
phone also has the latest software updates.
Additional help
For additional technical information, please
contact us online at OWNERS.www.infinitiusa-
.com or call us at 1–800–662–6200, menu
option 6.
ARearView Monitor display
BINFINITI controller
C<MENU> button
WARNING
Failure to follow the warnings and instructions
for proper use of the RearView Monitor could
result in serious injury or death.
NSD627
REARVIEW MONITOR (IF SO EQUIPPED)
Display screen, heater and air conditioner, and audio system4-17