ECO mode INFINITI QX50 2020 Infiniti Connection
Page 247 of 276
SymptomPossible cause Possible solution
When a cellular phone is operated to make
a call, the hands-free function becomes
unavailable. Some models of a cellular phone do not switch
to the hands-free mode when they are operated
to make a call. This is not a malfunction. Make another call using the
hands-free function.
The other party’s voice cannot be heard.
There is no ringtone. The volume level is set to the minimum. Adjust the volume level.
“Volume and Beeps settings” (page 2-32)
A cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
Each volume level (ringtone, incoming voice
or outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display and remaining battery
level are different between the touch
screen display and a cellular phone screen.
Making or receiving a call is unavailable
even though the antenna display shows
that it is possible to do so. The antenna display varies depending on the
model of cellular phone.
This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
touch screen display may be different from those
shown on the cellular phone screen. Use them as a
reference.
A voice cannot be heard clearly when using
a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or
completely shut out radio waves that are used
for cellular phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads,
high voltage electric power cables, traffic
signals, neon billboards, etc. Electromagnetic waves that are generated from
radio devices may adversely affect the cellular
phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular
phone may adversely affect the sound from the
audio system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
8. Troubleshooting guide
8-17
Page 255 of 276
NAVIGATION (if so equipped)
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
“Display Settings” (page 2-34)
The display is turned off. Take one of the following actions to turn on the display.
.
Push and hold<MENU>..Push and hold <CAMERA>(models
with Around View® Monitor system) /<>
(models without Around View® Monitor
system).
The volume of the voice guidance is too high or
too low. The volume is not set correctly, or the voice
guidance setting is turned off.Adjust the volume of the voice guidance or turn
on the voice guidance setting.
“Volume and Beeps settings” (page 2-32)
No map is displayed on the screen. A screen other than a map screen is displayed. Push <MAP/VOICE>on the INFINITI controller.
The screen is too dim. The movement is slow. The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has warmed
up.
Some pixels in the display are darker or brighter
than others. This condition is an inherent characteristic of
liquid crystal displays.This is not a malfunction.
Some menu items cannot be selected. Some menu items become unavailable while the vehicle is driven.Park the vehicle in a safe location, and then
operate the navigation system.
8. Troubleshooting guide
8-25