service INFINITI QX56 2010 Factory Service Manual

GI-40
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
An unclamped or loose harness can cause wiring to be pinched by seat components (such as slide guides)
during vehicle vibration. If the wiring runs under s eating areas, inspect wire routing for possible damage or
pinching.
HEAT SENSITIVE
• The customer's concern may occur during hot weather or after car has sat for a short time. In such cases you will want to check for a
heat sensitive condition.
• To determine if an electrical component is heat sensitive, heat the component with a heat gun or equivalent.
CAUTION:
Do not heat components above 60 °C (140° ).
• If incident occurs while heating the unit, either replace or properly insulate the component.
FREEZING
• The customer may indicate the incident goes away after the carwarms up (winter time). The cause could be related to water freez-
ing somewhere in the wiring/electrical system.
• There are two methods to check for this. The first is to arrange for the owner to leave his car overnight. Make sure it will get cold
enough to demonstrate his complaint. Leave the car parked out-
side overnight. In the morning, do a quick and thorough diagnosis
of those electrical components which could be affected.
• The second method is to put the suspect component into a freezer long enough for any water to freeze. Reinstall the part into the car
and check for the reoccurrence of the incident. If it occurs, repair or
replace the component.
WATER INTRUSION
The incident may occur only during high humidity or in rainy/snowy
weather. In such cases the incident could be caused by water intru-
sion on an electrical part. This can be simulated by soaking the car
or running it through a car wash.
CAUTION:
Do not spray water directly on any electrical components.
ELECTRICAL LOAD
The incident may be electrical load sensitive. Perform diagnosis with
all accessories (including A/C, rear window defogger, radio, fog
lamps) turned on.
COLD OR HOT START UP
On some occasions an electrical incident may occur only when the car is started cold, or it may occur when
the car is restarted hot shortly after being turned off. In these cases you may have to keep the car overnight to
make a proper diagnosis.
SGI842
SGI843
SGI844
SGI845
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SERVICE INFORMATION FOR ELECTRICAL INCIDENTGI-41
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Circuit InspectionINFOID:0000000005149608
DESCRIPTION
• In general, testing electrical circuits is an easy task if it is approached in a logical and organized method. Before beginning it is important to have all available information on the system to be tested. Also, get a thor-
ough understanding of system operation. Then you will be able to use the appropriate equipment and follow
the correct test procedure.
• You may have to simulate vehicle vibrations while te sting electrical components. Gently shake the wiring
harness or electrical component to do this.
NOTE:
Refer to GI-35, "
How to Check Terminal" to probe or check terminal.
TESTING FOR “OPENS” IN THE CIRCUIT
Before you begin to diagnose and test the system, you should rough sketch a schematic of the system. This
will help you to logically walk through the diagnosis process. Drawing the sketch will also reinforce your work-
ing knowledge of the system.
Continuity Check Method
The continuity check is used to find an open in the circui t. The digital multimeter (DMM) set on the resistance
function will indicate an open circuit as over limit (no beep tone or no ohms symbol). Make sure to always start
with the DMM at the highest resistance level.
To help in understanding the diagnosis of open circui ts, please refer to the previous schematic.
• Disconnect the battery negative cable.
• Start at one end of the circuit and work your way to the other end. (At the fuse block in this example)
• Connect one probe of the DMM to the fuse block terminal on the load side.
• Connect the other probe to the fuse block (power) side of SW1. Little or no resistance will indicate that por-
tion of the circuit has good continuity. If there were an open in the circuit, the DMM would indicate an over
limit or infinite resistance condition. (point A)
• Connect the probes between SW1 and the relay. Little or no resistance will indicate that portion of the circuit
has good continuity. If there were an open in the circuit, t he DMM would indicate an over limit or infinite resis-
tance condition. (point B)
• Connect the probes between the relay and the solenoid. Little or no resistance will indicate that portion of the
circuit has good continuity. If there were an open in the ci rcuit, the DMM would indicate an over limit or infi-
nite resistance condition. (point C)
Any circuit can be diagnosed using the approach in the previous example.
Voltage Check Method
To help in understanding the diagnosis of open circuits please refer to the previous schematic.
In any powered circuit, an open can be found by methodica lly checking the system for the presence of voltage.
This is done by switching the DMM to the voltage function.
• Connect one probe of the DMM to a known good ground.
• Begin probing at one end of the circuit and work your way to the other end.
• With SW1 open, probe at SW1 to check for voltage. voltage; open is further down the circuit than SW1.
OPEN A circuit is open when there is no continuity through a section of the circuit.
SHORT There are two types of shorts.
• SHORT CIRCUIT
When a circuit contacts another circuit and causes the normal resistance to
change.
• SHORT TO GROUND When a circuit contacts a ground source and grounds the circuit.
SGI846-A
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GI-42
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
no voltage; open is between fuse block and SW1 (point A).
• Close SW1 and probe at relay. voltage; open is further down the circuit than the relay.
no voltage; open is between SW1 and relay (point B).
• Close the relay and probe at the solenoid. voltage; open is further down the circuit than the solenoid.
no voltage; open is between relay and solenoid (point C).
Any powered circuit can be diagnosed using the approach in the previous example.
TESTING FOR “SHORTS” IN THE CIRCUIT
To simplify the discussion of shorts in the system, please refer to the following schematic.
Resistance Check Method
• Disconnect the battery negative cable and remove the blown fuse.
• Disconnect all loads (SW1 open, relay disconnected and solenoid disconnected) powered through the fuse.
• Connect one probe of the DMM to the load side of the fuse terminal. Connect the other probe to a known good ground.
• With SW1 open, check for continuity. continuity; short is between fuse terminal and SW1 (point A).
no continuity; short is further down the circuit than SW1.
• Close SW1 and disconnect the relay. Put probes at the load side of fuse terminal and a known good ground. Then, check for continuity.
continuity; short is between SW1 and the relay (point B).
no continuity; short is further down the circuit than the relay.
• Close SW1 and jump the relay contacts with jumper wire. Put probes at the load side of fuse terminal and a known good ground. Then, check for continuity.
continuity; short is between relay and solenoid (point C).
no continuity; check solenoid, retrace steps.
Voltage Check Method
• Remove the blown fuse and disconnect all loads (i.e. SW1 open, relay disconnected and solenoid discon-
nected) powered through the fuse.
• Turn the ignition key to the ON or START position. Verify battery voltage at the battery + side of the fuse ter- minal (one lead on the battery + terminal side of the fuse block and one lead on a known good ground).
• With SW1 open and the DMM leads across both fuse terminals, check for voltage. voltage; short is between fuse block and SW1 (point A).
no voltage; short is further down the circuit than SW1.
• With SW1 closed, relay and solenoid disconnected and the DMM leads across both fuse terminals, check for voltage.
voltage; short is between SW1 and the relay (point B).
no voltage; short is further down the circuit than the relay.
• With SW1 closed, relay contacts jumped with fused jumper wire check for voltage. voltage; short is down the circuit of the relay or between the relay and the disconnected solenoid (point C).
no voltage; retrace steps and check power to fuse block.
GROUND INSPECTION
• Ground connections are very important to the proper operation of electrical and electronic circuits. Ground
connections are often exposed to moisture, dirt and other corrosive elements. The corrosion (rust) can
become an unwanted resistance. This unwanted resistance can change the way a circuit works.
• Electronically controlled circuits are very sens itive to proper grounding. A loose or corroded ground can
drastically affect an electronically controlled circuit. A poor or corroded ground can easily affect the circuit.
Even when the ground connection looks clean, there c an be a thin film of rust on the surface.
SGI847-A
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• When inspecting a ground connection follow these rules:
- Remove the ground bolt or screw.
- Inspect all mating surfaces for tarnish, dirt, rust, etc.
- Clean as required to assure good contact.
- Reinstall bolt or screw securely.
- Inspect for “add-on” accessories which may be interfering with the ground circuit.
- If several wires are crimped into one ground eyelet terminal, check for proper crimps. Make sure all of the wires are clean, securely fastened and providing a good ground path. If multiple wires are cased in one eye-
let make sure no ground wires have excess wire insulation.
• For detailed ground distribution information, refer to “Ground Distribution” in PG section.
VOLTAGE DROP TESTS
• Voltage drop tests are often used to find components or circuits which have excessive resistance. A voltage drop in a circuit is caused by a resistance when the circuit is in operation.
• Check the wire in the illustration. When measuring re sistance with DMM, contact by a single strand of wire
will give reading of 0 ohms. This would indicate a good circuit. When the circuit operates, this single strand
of wire is not able to carry the current. The single strand will have a high resistance to the current. This will
be picked up as a slight voltage drop.
• Unwanted resistance can be caused by many situations as follows:
- Undersized wiring (single strand example)
- Corrosion on switch contacts
- Loose wire connections or splices.
• If repairs are needed always use wire that is of the same or larger gauge.
Measuring Voltage Drop — Accumulated Method
• Connect the DMM across the connector or part of the ci rcuit you want to check. The positive lead of the
DMM should be closer to power and the negative lead closer to ground.
• Operate the circuit.
• The DMM will indicate how many volts are being used to “push” current through that part of the circuit.
SGI853
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GI-44
< BASIC INSPECTION >
SERVICE INFORMATION FOR ELECTRICAL INCIDENT
Note in the illustration that there is an excessive 4.1 volt drop between the battery and the bulb.
Measuring Voltage Drop — Steb-by-Step
• The step-by-step method is most useful for isolating excessive drops in low voltage systems (such as those
in “Computer Controlled Systems”).
• Circuits in the “Computer Controlled System” operate on very low amperage.
• The (Computer Controlled) system oper ations can be adversely affected by any variation in resistance in the
system. Such resistance variation may be caused by poor connection, improper installation, improper wire
gauge or corrosion.
• The step by step voltage drop test can identify a component or wire with too much resistance.
CONTROL UNIT CIRCUIT TEST
System Description
• When the switch is ON, the control unit lights up the lamp.
CASE 1
SGI974
SAIA0258E
MGI034A
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INPUT-OUTPUT VOLTAGE CHART
• The voltage value is based on the body ground.
• *: If high resistance exists in the switch side circuit (caused by a single strand), terminal 1 does not detect battery voltag e. Control unit
does not detect the switch is ON even if the switch does not turn ON. Therefore, the control unit does not supply power to ligh t up the
lamp.
CASE 2
INPUT-OUTPUT VOLTAGE CHART
• The voltage value is based on the body ground.
• *: If high resistance exists in the switch side circuit (caused by a single strand), terminal 2 does not detect approx. 0V. Co ntrol unit
does not detect the switch is ON even if the switch does not turn ON. Therefore, the control unit does not control ground to li ght up the
lamp. Terminal No. Description
Condition Value (Approx.)In case of high resistance such as single
strand (V) *
+ −Signal name Input/
Output
1 Body
ground Switch Input Switch ON
Battery voltageLower than battery voltage Approx. 8 (Ex-
ample)
Switch OFF 0 V Approx. 0
2 Body
ground Lamp Output Switch ON
Battery voltage App rox. 0 (Inoperative lamp)
Switch OFF 0 V Approx. 0
Terminal No. Description
Condition Value (Approx.)In case of high resistance such as single
strand (V) *
+ −Signal name Input/
Output
1 Body
ground Lamp Output Switch ON
0VBattery voltage (Inoperative lamp)
Switch OFF Battery voltage Battery voltage
2 Body
ground Switch Input Switch ON
0 V Higher than 0 Approx. 4 (Example)
Switch OFF 5 V Approx. 5
MGI035A
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GW-1
BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY
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CONTENTS
GLASS & WINDOW SYSTEM
SYMPTOM DIAGNOSIS ..... ..........................2
SQUEAK AND RATTLE TROUBLE DIAGNO-
SIS .................................................................. .....
2
Work Flow ........................................................... ......2
Generic Squeak and Rattle Troubleshooting ............4
Diagnostic Worksheet ...............................................6
PRECAUTION ...............................................8
PRECAUTIONS .............................................. .....8
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
8
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect ............................... ......
8
Handling for Adhesive and Primer ............................9
PREPARATION ...........................................10
PREPARATION .................................................10
Special Service Tool ............................................ ....10
Commercial Service Tool ........................................10
ON-VEHICLE REPAIR .................................11
WINDSHIELD GLASS .......................................11
Removal and Installation ..................................... ....11
REAR WINDOW GLASS AND MOLDING ........13
Removal and Installation .........................................13
FRONT DOOR GLASS AND REGULATOR .....15
Removal and Installation .........................................15
REAR DOOR GLASS AND REGULATOR .......18
Removal and Installation .........................................18
SIDE WINDOW GLASS ....................................21
Removal and Installation .........................................21
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GW-2
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000005384297
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-6, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist w hen the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor) Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle) Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door) Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee) Buzz characteristics include hi gh frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperat ure, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
SBT842
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SQUEAK AND RATTLE TROUBLE DIAGNOSISGW-3
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If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from. Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to GW-4, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36× 3.35 in)/76884-71L02: 15× 25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50× 50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
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GW-8
< PRECAUTION >
PRECAUTIONS
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005288070
The Supplemental Restraint System such as “A IR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inopera tive, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS can lead to personal
injury caused by unintent ional activation of the system. For re moval of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipmen t on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harn esses can be identified by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or electri c power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers , always switch the Ignition OFF, disconnect the
battery, and wait at least 3 minu tes before performing any service.
Precaution Necessary for Steering W heel Rotation After Battery Disconnect
INFOID:0000000005384296
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecting both battery cables with the ignition knob in the
″LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS, an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery pow er is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be rotated.
4. Perform the necessary repair operation.
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