INFINITI QX60 HYBRID 2015 Service And Maintenance Guide

2015 Infiniti Service and Maintenance Guide
Printing: July 2015 / Publication Number: MB15EA IALLU2 / Printed i\
n U.S.A.
42975_2065599.indd 16/11/15 1:05 PM

Vehicle Identification Number (VIN)
Delivery Date
W
arranty Start Date
Mi

leage at Delivery
Model
Year
Sel

ling Dealer
Sel
ling Dealer Phone
VEHICLE IDENTIFICATION
42975_2065599.indd 26/11/15 1:05 PM

OWNER’S LITERATURE INFORMATION................................2
INTRODUCTION
Infiniti Maintenance ............................................3
Why Infiniti Service? ............................................4
Extended Service Products ........................................5
Genuine Infiniti Collision Parts .....................................7
SCHEDULED MAINTENANCE GUIDE
Determining the Proper M aintenance Interval...........................8
Explanation of Scheduled Maintenance Items ...........................9
Maintenance Schedules .........................................13
Optional Premium Maintenance Upgrade .............................39
HEV Li-ion Battery Replacement Record ..............................41
Maintenance Log ..............................................43
TABLE OF CONTENTS
1

INDEX OF TOPICSWHERE TO FIND INFORMATION
Radio/CD/Heater/AC Operation ..........Owner’s Manual: chapter 4
Starting and Driving Your Vehicle .........Owner’s Manual: chapter 5
Security System Operation .............Owner’s Manual: chapter 2
ChangingaFlatTire.................. Owner’s Manual: chapter 6
New Vehicle Limited Warranty ...........“2015 New Vehicle Limited Warranty” section in Warranty
Information Booklet
Federal Emission C ontrol Warranties......“Federal Vehicle Emission Control Limited Warranties” section in
Warranty Information Booklet
California Emission Control Warranties.....“California Vehicle Emission Control Warranties” section in
Warranty Informati on Booklet
Tire Pressure/Rotation ................ Owner’s Manual: chapter 8
Tire Warranties/Safety Information .......Individual tire manufacturer war ranty sections in Warranty
Information Booklet
Consumer Affair s Assistance............ “Nissan’s Customer Care Program” section in Warranty Information
Booklet
Customer Care/Lemon Law Information Booklet
*
Do It Yourself Information .............Owner’s Manual: chapter 8
General Maintenance ................. Owner’s Manual: chapter 8
* Not applicable outside of the United States
OWNER’S LITERATURE INFORMATION
2

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, durability, r eliability, safety and resale value
of your Infiniti. Scheduling your v ehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper
and timely maintenance that is necessary. Key services are explained in
detail, along with an outline of scheduled maintenance to help you
maintain y our vehicle. Your local Infiniti retailer canassist you in
determining the best schedule based on your driving habits and local
conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, durability, reliabi lity, safety and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
INFINITI MAINTENANCE
3

To preserve the quality and safety of your vehicle, an
authorized Infiniti retailer is recommended for mainte-
nance or repair. Only an authorized Infiniti retailer offers
you these advantages:
●Factory Trained and ASE certified technicians
●Immediate access to warranty service history and fac-
tory technical information
●Latest diagnostic, special tools and service techniques
●Genuine Infiniti Parts that meet Infiniti’s demanding
standards
●12 month/12,000 mile parts and labor limited war-
ranty when Genuine Infiniti Parts are installed by your
retailer
●Complimentary Multi-Point Inspections (at participat-
ing retailers)
●Clear, up-front estimates
●Service Loan Car availability for scheduled warranty
service.**
●Shuttle service/Courtesy van (at participating retailers) We recommend relying on our trained Infiniti service spe-
cialists, who refer to their detailed knowledge of your
Infiniti in every service they perform. Plus, they use Genu-
ine Infiniti Parts, designed and engineered specifically to
maintain your Infiniti’s original integrity. That’s the dis-
tinction of your authorized Infiniti retailer.
* May differ or not apply outside the United States, please inquire of your retailer.
** Available during
BasicNew Vehicle Limited Warranty at partic ipating Infiniti retailers. Subjectto availability. Restrictions apply.
WHY INFINITI SERVICE?*GENUINE SERVICE
4

Infiniti Elite Extended Protection Program*
Long-Term Coverage
Infiniti Elite Extended Protection Plans provide with long-
term coverage to 8 years/120,000**miles. Coverage un-
der the optional Infiniti Elite Extended Protection Plan and
the Infiniti Limited Warranty begins with the delivery of
the vehicle to the first retail buyer. Accordingly, your agree-
ment may provide coverage for your vehicle for a portion of
the same period as your New Vehicle Warranty. Upon
expiration of the applicable Limited Warranties, the full
spectrum of the Infiniti Elite Extended Protection Plan
coverage is in force to the end of the time or mileage term.
During the period of your Basic Warranty, the Infiniti Elite
Extended Protection Plan provide s you with Rental Car
Coverage only.
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI RETAILERS/REPAIR
FACILITIES.
With the Infiniti Elite Extended Protection Plan, service is
completed by Infiniti-trained technicians.
PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIP-
MENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substi-
tutes.
* This product is not available outside the United States.
** Term available on most models. See your participating Infiniti retailer for details.
EXTENDED SERVICE PRODUCTS
5

EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered.
Just contact the nearest Infiniti retailer, or call the special
toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alter-
nate transportation, Infiniti will reimburse you for actual
expenses up to $50 per day, to a maximum of 5 days and
$250 per servi ce visit. TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires,
you can transfer your
Infiniti Elite Extended Protection
Plan,
**thereby enhancing your vehicle’s resale value.
CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day. Your Infiniti
retailer will be happy to include the cost in your monthly
car payment.
** A nominal transfer fee may apply. For details please refer to the Infiniti Elite Extended Protection Plan Vehicle Service Contract, or contact your Infiniti retailer.
EXTENDED SERVICE PRODUCTS
6

If you have an accident, insist onGenuine Infiniti Collision
Parts. If you want your vehicle to be restored using parts
made to Infiniti’s original exacting specifications – if you
want it to last, help to protect your personal safety and to
help hold its resale value, the solution is simple. Tell your
insurance agent and your repair shop to use only Genuine
Infiniti Collision Parts.
Many non-genuine parts are copies made from impres-
sions of Infiniti parts and may not match the specifica-
tions and performance standards of Genuine Infiniti
Parts. As a result, non-genuine parts may not look or fit
right, and may be less safe.
The hood on your vehicle is a good example. Infiniti de-
signed it with hood buckling creases to help prevent the
hood from penetrating the interior of your vehicle in an
accident. Non-genuine parts may not provide such built-in
safeguards.
In some states, the law says you must be advised if non-
genuine parts are used to repair your vehicle. Why should
you take a chance?Replacement Panel Limited Lifetime Corrosion
Warranty*
See your participating Infiniti retailer for details.
If you have your collision damage repaired using Genuine
Infiniti Outer Sheet Metal Panels you don’t have to worry
about corrosion. That’s because these panels are war-
ranted against inside out rust-through perforation for as
long as you own your Infiniti. Another reason to insist on
Genuine Infiniti Collision Repair Parts.
* This warranty does not apply to vehicles or parts, not distributed by Nissan North America and/or sold outside the United States.
GENUINE INFINITI COLLISION PARTS
7

As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In maintaining your
vehicle, you should use these guidelines to determine which maintenance schedule to use.
Standard maintenance;features 5,000 mile or 6 month, whichever comes
first, service intervals and generally applies when you primarily operate your
vehicle on the highway in temperate c onditions. Premium maintenance is an
Infiniti recommended optional upgrade that adds services when mainte-
nance is performed.
Premium Maintenance;
*performing the Premium upgrade services may opti-
mize the performance, durability, relia bility, and resale value of your vehicle.
(Premium Maintenance items are ava ilable at every 30,000 miles or
36 months interval.) Additional maintenance items for severe operating conditions;
should be
performed on vehicles that are driv en under especially demanding
conditions. Additional maintenance items should be performed if you pri-
marily operate your vehicle under the following conditions:
● Repeated short trips of less than 5 miles in normal temperatures or less
than 10 miles in freezing temperatures.
● Stop-and-go traffic in hot weather or low speed driving for long distances
● Driving in dusty conditions or on rough, muddy, or salt-spread roads
● Towing a trailer, or using a camper or car-top carrier
❑ For the ultimate in prevent ative maintenance, ask your Service Advi sor for a complimentary Multi-Point Inspection every time you visit your participating Infiniti
retailer. See page 14 for more information on Multi-Point Inspections.
* Premium Maintenance is an Infiniti-recommended option; You need not perform such maintenance in order to maintain the warranties which come with yo ur Infiniti.
Premium Maintenance may not be available outside the United States, please inquire of your dealer.
For the ultimate in preventative maintenance, ask your Service Advisor for a complimentary Multi-Point Inspection every time you visit your participating Infiniti dealer.
See page 16 for more information on Multi-Point Inspections.
DETERMINING THE PROPER MAINTENANCE INTERVAL
8