key fob JAGUAR XFR 2010 1.G User Guide

Symptom Possible Causes Action outside (but opens from the
inside) GO to Pinpoint Test A. Door(s) will not unlatch/open when
using inside door handle
Child lock(s) engaged
Interior door handle
condition/installation
Interior release cable disconnected
from interior door handle or door
latch
Check that the child locks are
disengaged
Check the interior door handle
condition and installation
Check the condition and security of
the interior release cable
Single Door Will Not Open From
The Inside (but opens from the
outside) GO to Pinpoint Test B. Door(s) will not lock/unlock from key
fob, key or internal lock switch
Wiring harness/connectors
Central junction box (CJB)
Door lock switch
Cable fault
Check for relevant stored DTCs
Once any DTC related faults have
been rectified continue with the
diagnostic steps below
No lock / unlock function from
key-fob GO to Pinpoint Test C. Door ajar or miss lock signal at
message centre when door(s) are
closed or alarm triggering
Wiring harness
Instrument cluster
Incorrect striker
alignment/adjustment
Ajar switch circuit short circuit to
ground
Ajar switch failure
Latch Mounted Door Ajar Switch
Test GO to Pinpoint Test D. DTC Index

For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00.
REFER to: Communications Network (418-00, Diagnosis and Testing) /
Locks, Latches and Entry Systems - DTC: With (501-14, Diagnosis and Testing).

Pinpoint Test

PINPOINT TEST A : SINGLE DOOR WILL NOT OPEN FROM THE OUTSIDE (BUT OPENS FROM THE INSIDE) TEST CONDITIONS DETAILS/RESULTS/ACTIONS A1: CHECK THE EXTERIOR DOOR RELEASE CABLE TO EXTERIOR DOOR HANDLE IS INSTALLED CORRECTLY

1 Remove the door trim panel as necessary 2 Confirm the exterior door release cable is correctly installed to the exterior door handle Is the cable correctly installed?
Yes
GO to A2. No

NOTE: Test as a single component to ensure that the door latch is not replaced unnecessarily, when another component
may be at fault 1 Remove the door trim panel as necessary

2 Disconnect harness from latch, check for corrosion or damage to both connectors at socket points and pins. Re-connect harness
ensuring robust assembly when all parts confirmed to be in
good order. If harness or latch connectors are damaged, install
new harness/latch as necessary. Test the system for normal
operation Check for normal operation, does latch function correctly? Yes
Re-assemble door trim and test for normal operation
No
GO to C2. C2: LOCK COMMAND SIGNAL FROM VEHICLE HARNESS

1 Close all vehicle doors apart from door being investigated, please note which door, left side or right side is under
investigation 2 Disconnect harness from latch to enable access to socket points to carry-out conductivity testing as detailed 3 Monitor the circuit for momentary power when locking the vehicle via the key-fob or smart key between terminals 5 and 7
left side or 5 and 7 right side Is there momentary power (for approx 8 seconds) between
terminals 5 and 7 left side or 5 and 7 right side when locking the
vehicle via the key-fob or smart key Yes
The vehicle electrical system is locking correctly, providing the
signal to the latch GO to C3. No
Refer to the electrical circuit diagrams and investigate why
vehicle electrical system is not providing signals to the latch.
Using the manufacturer approved diagnostic system check for logged DTCs to localize the fault C3: UNLOCK COMMAND SIGNAL FROM VEHICLE HARNESS 1 Monitor the circuit for momentary power when unlocking the vehicle via the key-fob or smart key between terminals 5 and 7
left side or 5 and 7 right side www.JagDocs.com

Is there momentary power (for approx 8 seconds) between
terminals 5 and 7 left side and 5 and 7 right side when unlocking
the vehicle via the key-fob or smart key? Yes
The vehicle electrical system is unlocking correctly, providing
the signal to the latch GO to C4. No
Refer to the electrical circuit diagrams and investigate why
vehicle electrical system is not providing signals to the latch.
Using the manufacturer approved diagnostic system check for
logged DTCs to localize the fault C4: PHYSICAL TEST 1 1 Remove latch module from door 2 Inspect latch module for any visual damage 3 With the latch in hand, connect the electrical connector(s) to connect door latch to door harness
NOTE: THE LATCH IS NOW READY TO TEST 4 Close all vehicle doors except the door being investigated NOTES:


Figure 1 - Unlatched position shown


Figure 2 - First safety latched position shown


Figure 3 - Fully latched position shown


Test will not work if latch is only in first safety latch position 5 Rotate latch claw (using a small screw driver or similar), to the fully latched position (figure 3)

NOTE: Unlocked position shown 6 Confirm that the latch interior release lever is in the unlocked position as shown
NOTE: Locked position shown 7 Press the lock button on the key-fob or smart key Does the latch interior release lever move from the unlocked
position to the locked position? Yes
GO to C5. No
If this is a repeat test and the vehicle electrical test section
has been completed and confirmed that vehicle is working
correctly, then replace the door latch. If replacing latch as part
of a warranty claim, please quote reference code LKINOP in
the technician comments section of the warranty claim C5: PHYSICAL TEST 2

NOTE: Unlocked position shown 1 With the latch in the locked state (i.e. the latch interior release lever is in the locked position), press the key-fob or smart key
unlock button Does the latch interior release lever move from the locked position
to the unlocked position? Yes
GO to C6. No
If this is a repeat test and the vehicle electrical test section
has been completed and confirmed that vehicle is working
correctly, then replace the door latch. If replacing latch as part
of a warranty claim, please quote reference code LKINOP in
the technician comments section of the warranty claim C6: PHYSICAL TEST 3
NOTE: Fully latched position shown 1 With the latch in its unlocked state, push the latch exterior release lever against its return spring, whilst simultaneously
applying a light pressure to release the latch claw using a
small screw driver or similar Does the latch claw release? Yes
GO to C7. No
Repeat tests C5 and C6 to confirm the fault GO to C5. If the repeat test has confirmed that the exterior release lever will
not release the claw on an unlocked latch replace the door
latch. If replacing latch as part of a warranty claim, please
quote reference code EXTINOP in the technician comments
section of the warranty claim C7: PHYSICAL TEST 4