service JEEP GRAND CHEROKEE 2017 WK2 / 4.G User Guide

2017 GRAND CHEROKEE USER GUIDE
Includes SRT®
Jeep.com (U.S.) Jeep.ca (Canada)
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Owner’s Manual and Warranty Booklet by visiting:
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©2016 FCA US LLC. All Rights Reserved.
Jeep and SRT are registered trademarks of FCA US LLC.
17WK741-926-AA
Grand Cherokee
First Edition Rev 1
User Guide
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Congratulations on selecting your new FCA
US LLC (“FCA US”) vehicle. Be assured that
it represents precision workmanship, distinc-
tive styling, and high quality.
Your new FCA US vehicle has characteristics
to enhance the driver's control under some
driving conditions. These are to assist the
driver and are never a substitute for attentive
driving. They can never take the driver's
place. Always drive carefully.
Your new vehicle has many features for the
comfort and convenience of you and your
passengers. Some of these should not be
used when driving because they take your
eyes from the road or your attention from
driving. Never text while driving or take your
eyes more than momentarily off the road.This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longer
available or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US reserves the right to
make changes in design and specifications
and/or make additions to or improvements to
its products without imposing any obligation
upon itself to install them on products previ-
ously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.For complete owner information, refer to your
Owner's
Manual
www.jeep.com/en/owners/manuals/ for further
details. For your convenience, the informa-
tion contained on this site may also be
printed and saved for future reference.
FCA US is committed to protecting our envi-
ronment and natural resources. By converting
from paper to electronic delivery for the ma-
jority of the user information for your vehicle,
together we greatly reduce the demand for
tree-based products and lessen the stress on
our environment.
When it comes to service, remember that your
authorized dealer knows your Jeep
®vehicle
best, has factory-trained technicians and
genuine MOPAR
®parts, and cares about your
satisfaction.
WELCOME FROM FCA US LLC
1

WARNING!
• Always remove the key fobs from thevehicle and lock all doors when leaving
the vehicle unattended.
• For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remem-
ber to place the ignition in the OFF
mode.
Duplication of key fobs may be performed at
an authorized dealer. This procedure consists
of programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer Sys-
tem serviced, bring all vehicle keys with you
to an authorized dealer.
IGNITION SWITCH
Models With Keyless Enter-N-Go —
Passive Entry
This feature allows the driver to operate the
ignition switch with the push of a button as
long as the key fob is in the passenger com-
partment.
The push button ignition has three operating
positions. The three positions are OFF, RUN,
and START.
NOTE:
If the ignition switch does not change with
the push of a button, the key fob may have a
low or dead battery. In this situation, a back
up method can be used to operate the igni-
tion switch. Put the nose side (side opposite
of the emergency key) of the key fob against
the ENGINE START/STOP button and push to
operate the ignition switch. The push button ignition can be placed in the
following positions:
OFF
• The engine is stopped.
• Some electrical devices (e.g. Central lock-
ing, alarm, etc.) are still available.
START/STOP Ignition Button
GETTING TO KNOW YOUR VEHICLE
14

NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling
the engine. The system does not need to be
armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or
unlocked.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Irregular Operation
The system uses a key fob, an Ignition Node
Module, Keyless Push Button Ignition and a
RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used tostart and operate the vehicle. The system will
not allow the engine to crank if an invalid key
fob is used to start and operate the vehicle.
The system will shut the engine off in two
seconds if an invalid key fob is used to start
the engine.
NOTE:
A key fob that has not been programmed is
also considered an invalid key.
During normal operation, after placing the
keyless ignition in the ON/RUN position, the
Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains
on after the bulb check, it indicates that
there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone used
an invalid key fob to try to start the engine.
Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates thatthere is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as
possible by an authorized dealer.
VEHICLE SECURITY ALARM
— IF EQUIPPED
The Vehicle Security Alarm monitors the ve-
hicle doors, hood, liftgate, and the Keyless
Enter-N-Go — Ignition for unauthorized op-
eration. While the Vehicle Security Alarm is
armed, interior switches for door locks and
liftgate release are disabled. If something
triggers the alarm, the Vehicle Security Alarm
will provide the following audible and visible
signals:
• The horn will pulse
• The park lamps and/or turn signals will
flash
• The Vehicle Security Light in the instru- ment cluster will flash
17

warms up. The blower will increase in speed
and transition into Auto mode.
Manual Operation Override
This system offers a full complement of
manual override features. The AUTO symbol
in the front ATC display will be turned off
when the system is being used in the manual
mode.
NOTE:
The system will not automatically sense the
presence of fog, mist or ice on the wind-
shield. DEFROST mode must be manually
selected to clear the windshield and side
glass.
Operating Tips
NOTE:
Refer to the chart at the end of this section
for suggested control settings for various
weather conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to pro-
vide proper corrosion protection and to pro-
tect against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and de-
froster performance, make sure the engine
cooling system is functioning properly and
the proper amount, type, and concentration
of coolant is used. Use of the air Recircula-
tion mode during Winter months is not rec-
ommended, because it may cause window
fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for
about five minutes, in fresh air with the
blower setting on high. This will ensure ad-
equate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy and/or humid weather. To clear
the windows, select Defrost or Mix mode and
increase the front blower speed. Do not use
the Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter
the plenum, they could plug the water drains.
In winter months, make sure the air intake is
clear of ice, slush, and snow.
Cabin Air Filter
The climate control system filters out dust
and pollen from the air. Contact your autho-
rized dealer to service your cabin air filter,
and to have it replaced when needed.
51

Instrument Cluster Descriptions
1. Base/SRT/Diesel• Base — Tachometer: Indicates the en-gine speed in revolutions per minute
(RPM x 1000).
• SRT — Speedometer: Indicates vehicle speed.
• Diesel — Tachometer: Indicates the engine speed in revolutions per minute
(RPM x 1000).
2. Base/SRT/Diesel
• Base — Speedometer: Indicates ve-hicle speed.
• SRT — Tachometer: Indicates the en- gine speed in revolutions per minute
(RPM x 1000).
• Diesel — Speedometer: Indicates ve- hicle speed. 3. Temperature Gauge
• The temperature gauge shows enginecoolant temperature. Any reading
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
• The gauge pointer will likely indicate a higher temperature when driving in hot
weather or up mountain grades. It
should not be allowed to exceed the
upper limits of the normal operating
range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by
steam or boiling coolant. You may want to
call an authorized dealer for service if your
vehicle overheats.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the tempera-
ture gauge reads “H” pull over and stop
CAUTION!
the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer
drops back into the normal range. If the
pointer remains on the “H”, turn the en-
gine off immediately and call an autho-
rized dealer for service.
4. Fuel Gauge • The pointer shows the level of fuel inthe fuel tank when the ignition is in the
ON/RUN position.
•
The fuel pump symbol points to the
side of the vehicle where the fuel door
is located.
5. Instrument Cluster Display • The instrument cluster display featuresa driver-interactive display. Refer to
“Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel”
for further information.
73

Powertrain Control Module (PCM). The PCM
manages engine combustion to allow the ex-
haust system’s catalyst to trap and burn Par-
ticulate Matter (PM) pollutants, with no input
or interaction on your part.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
Your vehicle has the ability to alert you to
additional maintenance required on your ve-
hicle or engine. Refer to the following mes-
sages that may be displayed on your Instru-
ment Cluster Display:
• Exhaust Filter Nearing Full Safely Drive at
Highway Speeds to Clear — This message
will be displayed on the instrument cluster
display if the exhaust particulate filter
reaches 80% of its maximum storage ca-
pacity. Under conditions of exclusive short
duration and low speed driving cycles, your diesel engine and exhaust after-
treatment system may never reach the
conditions required to cleanse the filter to
remove the trapped PM. If this occurs, the
“Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy” message will
be displayed in the instrument cluster
display. If this message is displayed, you
will hear one chime to assist in alerting
you of this condition. By simply driving
your vehicle at highway speeds for up to
20 minutes, you can remedy the condition
in the particulate filter system and allow
your diesel engine and exhaust after-
treatment system to cleanse the filter to
remove the trapped PM and restore the
system to normal operating condition.
• Exhaust System Regeneration in Process
Continue Driving — This message indicates
that the Diesel Particulate Filter (DPF) is
self-cleaning. Maintain your current driv-
ing condition until regeneration is com-
pleted. •
Exhaust System — Regeneration Completed
— This message indicates that the Diesel
Particulate Filter (DPF) self-cleaning is
completed. If this message is displayed,
you will hear one chime to assist in alert-
ing you of this condition.
• Exhaust System Service Required - See
Dealer — This messages indicates regen-
eration has been disabled due to a system
malfunction. At this point the engine Pow-
ertrain Control Module (PCM) will register
a fault code, the instrument panel will
display a MIL light.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
• Exhaust Filter Full — Power Reduced See
Dealer — This message indicates the PCM
has derated the engine to limit the likeli-
hood of permanent damage to the after-
treatment system. If this condition is not
corrected and a dealer service is not per-
formed, extensive exhaust after-treatment
77

damage can occur. To correct this condi-
tion it will be necessary to have your ve-
hicle serviced by your local authorized
dealer.
NOTE:
Failing to follow the oil change indicator,
changing your oil and resetting the oil change
indicator by 0 miles remaining will prevent
the diesel exhaust filter from performing it's
cleaning routine. This will shortly result in a
Malfunction Indicator Light (MIL) and re-
duced engine power. Only an authorized
dealer will be able to correct this condition.
CAUTION!
See your authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
Diesel Exhaust Fluid (DEF) Warning
Messages
Your vehicle will begin displaying warning
messages when the DEF level reaches a driv-
ing range of approximately 500 miles. If the
following warning message sequence is ig- nored, your vehicle may not restart unless
DEF is added with in the mileage shown in
the instrument cluster display message.
•
Engine Will Not Restart in XXXX mi DEF Low
Refill Soon — This message will display
when DEF driving range is less than
500 miles, DEF fluid top off is required
with in the displayed mileage. The mes-
sage will be shown in the display during
vehicle start up with the current allowed
mileage and accompanied by a single
chime. The remaining mileage can be
pulled up anytime by way of the “Mes-
sages” list within the instrument cluster
display.
• Engine Will Not Restart in XXXX mi Refill DEF
— This message will display when DEF
driving range is less than 311 miles. It is
also displayed at 249 miles, 186 miles,
and 124 miles. Continuous Display starts
at 124 miles. DEF fluid top off is required
with in the displayed mileage. The mes-
sage will be shown in the display during
vehicle start up with an updated distance
mileage, and it will be accompanied by a
single chime. Starting at 100 miles, re-
maining range will be continuously dis- played while operating the vehicle.
Chimes will also accompany the 75,
50 and 25 mile remaining distances. The
DEF Low telltale will be on continuously
until DEF fluid is topped off.
• Engine Will Not Restart Refill DEF — This
message will display when the DEF driving
range is less than 1 mile, DEF fluid top off
is required or the engine will not restart.
The message will be shown in the instru-
ment cluster display during vehicle start
up, and it will be accompanied by a single
chime. The DEF Low telltale will be illu-
minated continuously until DEF fluid tank
is filled with a minimum of two gallons of
DEF.
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are different messages which are dis-
played if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected.
GETTING TO KNOW YOUR INSTRUMENT PANEL
78

When the DEF system needs to be serviced
the following warnings will display:
•Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected and each time the vehicle is
started. The message will be accompanied
by a single chime and the Malfunction
Indicator Light. We recommend you drive
to your nearest authorized dealer and have
your vehicle serviced immediately. If not
corrected in 30 miles, vehicle will enter
the “Engine Will not restart in XXXmi Ser-
vice DEF See dealer” warning stage and
message.
• Incorrect DEF Detected See Dealer — This
message will display if the DEF system has
detected the incorrect fluid has been in-
troduced to the DEF tank. The message
will be accompanied by a single chime. We
recommend you drive to your nearest au-
thorized dealer and have your vehicle ser-
viced immediately. If not corrected in
30 miles, vehicle will enter the Engine Will
not restart in XXX mi Service DEF See
dealer warning stage and message. •
Engine Will Not Restart in XXX mi Service
DEF See Dealer — This message is first
displayed if the fault detected is not ser-
viced after 30 miles of operation. It is also
displayed at 250 miles, 186 miles, and
124 miles. System service is required
within the displayed mileage. The mes-
sage will be displayed in the instrument
cluster display during vehicle start up with
an updated distance mileage, and it will
be accompanied by a single chime. Start-
ing at 124 miles, remaining range will be
continuously displayed while operating
the vehicle. Chimes will also accompany
the 75, 5,0 and 25 mile remaining dis-
tances. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced immediately.
• Engine Will Not Restart Service DEF System
See Dealer — This message will display if
DEF system issue detected is not serviced
during the allowed period. Your engine will
not restart unless your vehicle is serviced
by your authorized dealer. This message
will be displayed when under 1 mile until
engine will not start and each time the
vehicle is started, and will be continuously displayed. The message will be accompa-
nied by a single chime. Your Malfunction
Indicator Light will be continuously illu-
mined. We highly recommend you drive to
your nearest authorized dealer if the mes-
sage appears while engine is running.
• Engine Will Not Start Service DEF System
See Dealer — This message will display
when the fault detected is not serviced
after the Engine will not restart Service
DEF System See Dealer message is dis-
played on the next subsequent restart.
Your engine will not start unless you ve-
hicle is serviced by your authorized dealer.
The message will be accompanied by a
single chime. Your Malfunction Indicator
Light will be continuously illuminated. If
the message appears and you can not start
the engine, we recommend you have your
vehicle towed to your nearest authorized
dealer immediately.
79

NOTE:
• The gauge may take up to five seconds toupdate after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF
tank. If you have a fault related to the DEF
system, the gauge may not update to the
new level. See your authorized dealer for
service.
• The DEF gauge may also not immediately update after a refill if the temperature of
the DEF fluid is below 12F (-11C). The
DEF line heater will possibly warm up the
DEF fluid and allow the gauge to update
after a period of run time. Under very cold
conditions, it is possible that the gauge
may not reflect the new fill level for several
drives.
TRIP COMPUTER
Push and release the upordown
arrow button until the Trip A or Trip B icon is
highlighted in the instrument cluster display
(Toggle left or right to select Trip A or Trip B).
Push and release the OKbutton to display the
Trip information.
WARNING/INDICATOR
LIGHTS AND MESSAGES
IMPORTANT: The warning/indicator light
switches on in the instrument panel together
with a dedicated message and/or acoustic
signal when applicable. These indications
are indicative and precautionary and as such
must not be considered as exhaustive and/or
alternative to the information contained in
the Owner Manual, which you are advised to
read carefully in all cases. Always refer to the
information in this chapter in the event of a
failure indication.
All active telltales will display first, if appli-
cable. The system check menu may appear
different based upon equipment options and
current vehicle status. Some telltales are
optional and may not appear.
Red Telltale Lights
– Seat Belt Reminder Warning Light
When the ignition switch is first turned to
ON/RUN, this light will turn on for four to
eight seconds as a bulb check. During the
bulb check, if the driver's seat belt is unbuck- led, a chime will sound. After the bulb check
or when driving, if the driver’s seat belt re-
mains unbuckled, the Seat Belt Reminder
Light will flash or remain on continuously and
a chime will sound.
– Air Bag Warning Light
This light will turn on for four to eight sec-
onds as a bulb check when the ignition
switch is first turned to ON/RUN. If the light
is either not on during startup, stays on, or
turns on while driving, have the system in-
spected at an authorized dealer as soon as
possible. This light will illuminate with a
single chime when a fault with the Air Bag
Warning Light has been detected, it will stay
on until the fault is cleared. If the light comes
on intermittently or remains on while driving,
have an authorized dealer service the vehicle
immediately.
– Brake Warning Light
This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on it may
GETTING TO KNOW YOUR INSTRUMENT PANEL
80