KIA NIRO PHEV 2023 Quick Start Guide Base Audio
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8-3
Activating Kia Connect 
services
You must activate Kia Connect services to 
use them. An account with Owners.kia.
com is required for activation. If you do 
not already have an account, enter your 
information to create one. If you already 
have an account, enter the verification 
code you received from  Owners.kia.com.
1 Park your vehicle in a safe 
location.
 \225You cannot enter information for 
service activation while your vehicle 
is moving.
2 On the Home screen, press  All 
Menus  > Kia Connect  >  Kia 
Connect  Settings  > Activate 
Service.
3 Enter your phone number 
or email address and press 
Submit.
 \225 Once your account has been 
successfully registered, a verification 
code will be sent to you by phone or 
email.
 \225If you have a registered account 
and your verification code, press  I 
already have a code .
4 Enter the verification code you 
received from Owners.kia.com  
and press Submit.
 \225 Activation will begin. While the 
activation is in progress, the system 
buttons will be locked.
 \335 Caution
Do not turn off the engine while activation 
is in progress. Doing so may cause the 
system to malfunction.
 \333Note
 \225To call the Kia Connect Center to request 
help for service activation, press  All 
Menus  > Kia Connect  >  Kia Connect 
Call Center  on the Home screen or the 
[
] button in your vehicle.
 \225 If the activation fails, contact the Kia 
Connect Center at 844-886-9411.
 \225If your Kia Connect service has expired, 
you can reactivate by renewing your 
subscription at Owners.kia.com and 
entering your verification code again in 
the Activate Service menu.  
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8-4
Using the Kia Connect 
menu
You can use Kia Connect services via the 
Kia Connect menu in your system.
Starting the Kia Connect 
menu
On the Home screen, press  All 
Menus  > Kia Connect .
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a a Display the options list.
 \225Display Off (if equipped): Turn off 
the screen. Press the screen to turn 
it back on.
 \225User′s Manual on Web (QR Code) : 
Access the web manual via the QR 
code. For safety reasons, you can 
access the QR code only when your 
vehicle is stationary.
b b Return to the previous level.
c c Call the Kia Connect Center for vehicle 
towing and other services. 
> See 
″ Contacting roadside assistance .″
d d Check your vehicle for any issues and 
view the diagnosis. 
> See ″Diagnosing 
your vehicle .″
e e View maintenance service intervals 
for your last and next scheduled 
maintenance. 
> See ″Checking 
maintenance service intervals .″
f f Call the Kia Connect Center to request 
help or make inquiries while using 
Kia Connect services or your account. 
> See ″Contacting the virtual assistant .″
g g Call the Kia Connect Center to request 
help or make inquiries regarding 
service activation and Kia Connect 
services.
h h Access Kia Connect services to use it 
in your system, activate the automatic 
911 connection feature, or access 
modem information. 
> See ″Configuring 
the Kia Connect settings .″
 \334Warning
Distracted driving can result in a loss of 
vehicle control, leading to an accident, 
severe bodily injury, or death. The driver′s 
primary responsibility is the safe and 
legal operation of the vehicle, and the 
use of any vehicle systems, including the 
touch screen and steering wheel controls, 
which take the driver′s eyes, attention, 
and focus away from the safe operation of 
the vehicle, or which are not permissible 
by law, should never be used during the 
operation of the vehicle.
 \333Note
Use the Kia Connect features in the 
system when your vehicle is parked with 
the engine running.  
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8-5
Diagnosing your vehicle
You can diagnose your vehicle. With 
a vehicle diagnosis, you can schedule 
maintenance.
1 Park your vehicle in a safe 
location.
 \333Note
Depending on the vehicle model 
or specifications, you may need to 
ensure your vehicle is parked before 
performing a diagnosis.
2 On the Home screen, press 
All Menus  > Kia Connect  > 
Vehicle Diagnostics .
 \225A remote diagnosis will begin. 
Refrain from using your system until 
the diagnosis is complete and the 
result is displayed on the screen. 
If you move to another screen 
while a diagnosis is in progress, the 
diagnosis will be canceled.
3 Check the result displayed on 
the screen.
 \333 Note
 \225A diagnosis result provided by this 
service is only an estimation based 
on data from your vehicle. Visit a Kia 
dealership for a detailed diagnosis.
 \225If a critical issue is detected with your 
vehicle, an automatic diagnosis will start 
and a warning light will display in the 
instrument cluster. You will be notified 
of the diagnosis result.
 \225Your preferred dealership must be 
registered on Owners.kia.com for you to 
schedule maintenance with it.
Contacting roadside 
assistance
If you encounter a disabled vehicle or 
other problems while on the road, you can 
contact the Kia Connect Center directly 
for roadside assistance, vehicle towing or 
service.
Press  All Menus  > Kia Connect  
>  Roadside Assist on the Home 
screen, or press the  [
] button in 
your vehicle.
 \225 When connecting with a roadside 
assistance representative, please specify 
the type of service you need.
 \225To end the call, press  End on the screen 
or press the [
] button.
 \333 Note
Depending on the network connection, 
this feature may not work correctly.  
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8-6
Checking maintenance 
service intervals
You can view the service intervals 
between your last and next scheduled 
maintenance. This feature will help you 
maintain your vehicle on a regular basis.
1 On the Home screen, press 
All Menus > Kia Connect  > 
Maintenance .
2 View maintenance information.
 \225You can view the driving distance 
and the number of days left until 
your next maintenance service.
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a a Schedule maintenance at a Kia 
dealership by selecting your 
preferred dealership or a nearby 
dealership.
b b Display the options list.
 \225User′s Manual on Web (QR 
Code): Access the web manual 
via the QR code. For safety 
reasons, you can access the QR 
code only when your vehicle is 
stationary.
c c Return to the previous level.
d d Reset your maintenance 
information.
Contacting the virtual 
assistant
You can contact the Kia Connect Center to 
request help or make inquiries directly to 
a customer care representative regarding 
Kia Connect services and your account.
Press  All Menus  > Kia Connect  
>  Virtual Assistant  on the Home 
screen, or press the  [
] button in 
your vehicle.
 \225 When connecting with a customer care 
representative, please specify the type 
of service you need.
 \225To end the call, press  End on the screen 
or press the [
] button.
 \333 Note
This feature is not available during a 
Bluetooth call.  
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8-7
Configuring the Kia 
Connect settings
You can access the settings and 
information for Kia Connect services.
On the Home screen, press All 
Menus  > Kia Connect  >  Kia 
Connect  Settings.
 \225 Activate Service: Activate your Kia 
Connect account by creating a new 
account or entering your verification 
code. 
> See ″Activating Kia Connect 
services.″
 \225 911 Connect: Enable or disable 
automatic connection to 911 in the 
event of emergency. 
> See ″Using 911 
Connect.″
 \225 Modem Information : View your 
vehicle′s modem information or update 
your modem.
 \225 Modem Status: Check the current 
modem status.
Using 911 Connect
This feature provides you with immediate 
assistance in the event of an accident or 
when any airbag is deployed.
First, activate the  911 Connect feature.
1 On the Home screen, press  All 
Menus  > Kia Connect  >  Kia 
Connect  Settings.
2 Press  911 Connect.
3 Read the terms of use and 
press  Accept.
 \225The feature will be activated and the 
 icon will appear at the top right 
of the screen.
If an airbag deploys, the system will 
automatically call 911 and send your 
vehicle′s location to the 911 operator.   
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Settings
Configuring the vehicle settings (if equipped)Configuring the device connection settings
Configuring the advanced system settings (if equipped) Configuring the button settings (if equipped)Configuring the general system settings Configuring the sound settings
Configuring the display settings
Configuring the Kia Connect settings (if equipped) Configuring the Wi-Fi settings (if equipped)
9   
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9-2
Configuring the 
vehicle settings 
(if 
equipped)
You can change the settings related 
to driving or the interior and exterior 
environment of your vehicle.
Depending on the vehicle model or 
specifications, displayed screens and 
available options may vary.
On the Home screen, press  All 
Menus  > Setup  > Vehicle and 
select an option to change.
 \335 Caution
For your safety, park your vehicle in a safe 
location before changing the settings.
 \333Note
You can change the vehicle settings only 
when the engine is running.
Drive  Mode (if equipped)
You can change the settings related to 
driving environment of your vehicle.
Option A
Option B
 [CUSTOM (if equipped)
You can set the drive modes by individual 
parts, such as the engine.
 \225 Powertrain: Select a powertrain mode.
 - ECO : This drive mode is for optimum 
fuel efficiency.
 - NORMAL: This drive mode is 
optimized for a comfortable ride.
 -SPORT: This drive mode is optimized 
for dynamic driving.
 \225Steering: Select a steering mode.
 - NORMAL: This drive mode is for 
smooth steering.
 -SPORT: This drive mode is for agile 
steering.  
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9-3
 \225AWD : Select a four-wheel drive mode.
 -ECO : This drive mode is for optimum 
fuel efficiency.
 - NORMAL: This drive mode is 
optimized for a comfortable ride.
 -SPORT: This drive mode is optimized 
for dynamic driving.
 [Drive Mode Change Alert (if 
equipped)
You can set to display a notification when 
you change your vehicle′s drive mode.
 \225 Detailed Alert: When you change the 
drive mode, a detailed notification will 
be displayed with the vehicle image.
 \225Simple Alert: When you change the 
drive mode, a brief notification will be 
displayed at the top of the screen.
 \225Off: When you change the drive mode, 
no notification will be displayed.
 [Coasting  (if equipped)
You can set the vehicle to disengage 
the engine from the transmission while 
coasting in ECO or SMART mode to save 
fuel.
 [ECO  (if equipped)
This is a drive mode for increasing the 
vehicle′s energy efficiency. You can 
change the climate control mode, the 
active coast energy regeneration level, 
and other settings.
 [NORMAL (if equipped)
This is a drive mode focused on the driver 
and passenger′s comfort. You can change 
the climate control mode and the active 
coast energy regeneration level.
 [SPORT (if equipped)
This drive mode enables a more dynamic 
driving performance. You can change the 
climate control mode and the active coast 
energy regeneration level.
 [Reset ECO/NORMAL/SPORT  (if 
equipped)
Reset your drive mode settings to the 
default values.
 \333 Note
You can view how to improve ECO 
potential by pressing  Help. If the ECO 
potential improves, the drivable distance 
will be longer. (electric vehicles only)  
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9-4
Seat Position Change Alert 
(if equipped)
You can set the system to display a 
notification when you change the position, 
height, or angle of the driver′s seat.
Heated/Ventilated 
Features 
(if equipped)
You can set the steering wheel heater and 
the driver seat heater or ventilation to be 
controlled automatically.
The auto control mode will be deactivated 
if you operate the heater or ventilation 
controls manually. Selecting this option 
again or restarting the vehicle will 
reactivate the auto control mode.
Climate (if equipped)
You can change the vehicle′s climate 
control settings.
 [Recirculate Air  (if equipped)
You can set the system to cut off the 
inflow of outdoor air to maintain a 
comfortable environment.
 \225Activate upon Washer Fluid Use: Set to 
activate air recirculation to decrease the 
inflow of the washer fluid smell while 
spraying washer fluid.
 [Automatic Ventilation  (if 
equipped)
You can set the system to activate 
automatic air ventilation to maintain a 
comfortable environment when the air in 
the vehicle is stuffy.
 \225 Auto Dehumidify : Set to activate air 
ventilation automatically to prevent the 
interior from becoming humid over time 
due to air recirculation.
 \225 Scheduled Ventilation  (if equipped): 
Set the climate control system to lower 
the interior temperature by ventilating 
your vehicle′s interior at a specified time 
when the engine is stopped. To set a 
time for scheduled ventilation, press 
.