USB KIA SORENTO HYBRID 2022 Navigation System Quick Reference Guide
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How to Update the Map and Software for 
your Infotainment System
To ensure you are maximizing the full potential of your navigation system, we advise 
updating the map and software annually. To update, visit the map update website and install 
the Navigation Updater program onto your PC. Use the program to download and install the 
latest map, points of interest, and software. Alternatively, you can visit your local dealership 
to update.
  \334\334Caution
 \225It may take a while (tens of minutes) to finish the system update depending on the 
amount of data.
 \225Never turn off the system or remove the storage before finishing the system update. 
When the system is turned off or the storage device is removed from the system while 
updating, it may cause data or system damage.
0000
A
After update is completed, the system automatically restarts and the SW Info/Update 
screen displays the updated version.
0000
A
During update, you cannot use the navigation system, UVO service, camera, and 
infotainment system.
0000
A
For assistance concerning the update, contact the Customer Center at 800-333-4 
KIA(4542).
0000
A
Changes are not applied to the map after creation of all update files. For this reason, road 
names, POI names, speed limits, or other map information displayed, may not be the 
latest values due to the creation time of the update files.
Updating via a USB device
Install the Navigation Updater on your PC and then download the latest data to a USB device 
for update to the navigation map and infotainment system. 
Installing Navigation Updater
On your PC, visit the website at http://update.kia.com/us to download and 
install the Navigation Updater software.
0000
A
For system requirements for installing the program and details on how to install it, visit 
the website.  
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Updating the software and map
1 Connect a USB device to the computer and run Navigation Updater for 
downloading the update files.
2 Follow the instructions on the screen to download the update files.
3 Remove the USB device from the computer and then connect it to the 
USB port in your vehicle.
4 Start the vehicle to turn on the system.
0000
A
You can perform update without starting the vehicle by simply locating the start 
switch to "ON".
  \334\334Caution
 \225Perform update with the start switch "ON" when the battery is sufficiently charged 
by driving the vehicle. When the battery is discharged while updating, the system 
may get damaged with the update stopped.
 -Note that the battery may be discharged easily in winter.
 -The battery may also be discharged easily when the vehicle is not used for a long 
time. Caution is required.
 \225
When you start the vehicle while updating with the start switch "ON", power supply 
to the system may be cut off.
5 On the All Menus screen, press Setup  >
 General  >
 SW Info/Update.
0000
A
After the system is turned on, press Yes  when a pop-up window appears whether 
to proceed with update. In this case, the screen changes to allow you to select the 
update method.
 [ Updating immediately
You can finish the update quickly.
1 On the SW Info/Update screen, press Update.
2 Press Update Now.
3 Press OK.
The update is performed immediately after the system reboots.  
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0000
A
Make sure that a USB device with update files is connected to the system before turning 
off the vehicle.
0000
A
When you set the update time to "0", the update notification window appears and then 
the update starts.
 000DTo close the notification window and proceed with the update, press 
Yes.
 000DTo cancel the update, press No.
0000
A
Once the update has started, you cannot cancel it. After the update, the system 
automatically turns off.
0000
A
When you start the vehicle, the update complete notification appears to show the update 
result. After update is completed, the SW Info/Update screen displays the updated 
version.
0000
A
When you turn on the system while updating, you can see its progress.
0000
A
Scheduled update is canceled when:
 000DLow battery is detected when turning off the vehicle.
 000DThe storage device with the update files is disconnected.
 000DThe vehicle is started before the update scheduled time.
 000DThe system has been turned off for more than 3 minutes with the vehicle turned off.  
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USB playback
SymptomPossible causeSolution
Files in a USB device 
cannot be played. There are no 
compatible files for 
playbackCopy the files that can be played by the 
system to the USB device and connect the 
device again. 
> See "
USB mode."
Poor connection is 
found. Remove the USB device from the USB port 
and then reconnect it properly.
The USB device is 
dirty. Remove foreign materials from the surface 
that contacts the USB device and USB port.
A USB hub or 
extension cable is 
used.
Connect the USB device directly to the USB 
port on the vehicle.
The USB device is 
non-standard. Use a USB device that is compatible with the 
system. 
> See "
USB mode."
The USB device is 
damaged. Use your computer to format the USB device 
and then connect the device again. Format 
the device in FAT16/32 format.   
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Phone projection
SymptomPossible causeSolution
The phone 
projection function 
is not performed 
when a smartphone 
is connected using a 
USB cable. Phone projection is 
not supported.
Visit the website to check whether your 
smartphone supports the phone projection.
 \225
Android Auto: https://support.google.
com/androidauto
 \225Apple CarPlay: http://www.apple.com/
ios/carplay
The function is 
inactive.
 \225 On the All Menus screen, navigate to 
Setup  >
 Device Connections and 
activate the connection function from the 
Phone Projection Settings menu.
 \225 Make sure that the phone projection is 
not disabled in the App settings or block-
out settings on your smartphone.
Smartphone is 
encountered with 
poor operation or 
malfunction.
 \225 Check that the smartphone battery level 
is not too low. Recognition may not work 
properly when the battery level is too 
low.
 \225The phone projection may not work 
properly when the signal strength is 
weak.
 \225When the smartphone is locked, first 
unlock it.
 \225Initialize the smartphone and connect 
the device again.
A black screen 
appears when the 
phone projection is 
activated or in use. The smartphone 
malfunctions.
 \225
Remove the USB cable from the 
smartphone and connect the device 
again.
 \225Initialize the smartphone and connect 
the device again.  
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FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device and use the device to update 
the map. 
> See "How to Update the Map and Software for your Infotainment System."
QGuidance is made by bypassing the route or the speed camera alerts are late.
ASelect another route after setting the route options. On the map screen, press 
 >
 Route  >
 Route Options to change the settings and resume navigation. 
> See " Changing the route search option."
When the system is not updated, update the software and map and then perform 
search again. 
> See "How to Update the Map and Software for your Infotainment System."
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile phone connected. You can also 
play music after connecting an audio device such as MP3 player or mobile phone. 
> See "Making a call via Bluetooth.", "Playing music via Bluetooth."
QHow can I register a Bluetooth device?
AOn the All Menus screen, press Setup  >
 Device Connections  >
 Device 
Connections  >
 Add New. From the Bluetooth device to be connected, search for 
the vehicle system and register it. Use the Bluetooth device to enter or approve the 
authentication number displayed on the system. Then the device is added to the 
list of Bluetooth devices in the system and automatically connected to the system. 
> See " Connecting a Bluetooth device."  
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Product specifications
Media player
USB mode
 [Music files
Item
Specifications
File format MPEG-1/2 Layer3, OGG (Vorbis), FLAC, WMA (Standard/Professional), 
WAV
Bit-rate and 
sampling frequency MP3
8–320 kbps (CBR/VBR), up to 48 kHz 
(ID3 tag version: Ver. 1.0, Ver. 1.1, Ver. 2.2, Ver. 2.3, Ver. 
2.4)
OGG Q1 to Q10, up to 48 kHz
FLAC 8/16/24-bit, up to 48 kHz
WMA Standard (0x161): up to L3 Profile, up to 385 kbps, up to 
48 kHz
Professional (0x162): up to M0b, up to 192 kbps, up to 
48 kHz
WAV 8/16 to bit, up to 48 kHz
Specification details Max. number of directory layers: 20 layers
Max. folder/file name length: 255 Bytes
Valid characters that can be used in a folder/file name: 2,350 
Alphanumeric characters/4,888 Chinese characters
Max. number of folders: 2,000 (including the root)
Max. number of files: 8,000  
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A
The following files are not played.
 000DModified files (format-changed files)
 000DVariant files (e.g. MP3 files encoded by WMA audio codec)
 000DDRM (Digital Rights Management)-protected files
 000DFiles with no index
0000
A
Sound quality is not guaranteed in case of music files that use the bit-rate exceeding 192 
kbps.
0000
A
With the files that do not use the fixed bit rate, some functions may not work properly or 
the playback time may not appear accurately.
0000
A
When a trouble occurs while playing or you want to play an incompatible format file, use 
the latest encoder software to change the format before using the file.
 [USB storage devices
Item
Specifications
Byte/Sector 64 KB or less
Format system FAT16/32 (recommended), exFAT, NTFS
0000
A
With the USB storage devices that are not equipped with a plug-type connector (metal 
cover type), proper operation is not guaranteed.
 000DUSB storage devices with a plastic plug may not be recognized.
 000DUSB memory cards (e.g. CF cards, SD cards) may not be recognized.
0000
A
Problems that are caused by using USB storage devices (not specified in the following 
list), are not covered by the warranty.
Product name Manufacturer
XTICK LG
BMK BMK Technology
SKY-DRV Sky Digital
TRANSCEND JetFlash TranScend
Sandisk Cruzer SanDisk
Micro ZyRUS ZyRUS
NEXTIK DIGI Works
0000
A
USB hard drives may not be recognized.
0000
A
When using a USB mass storage device divided into logical drives, only the files saved in 
the first drive can be played.
0000
A
When a USB storage device has some Apps, media files may not be played.  
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H
HD Radio Data  2-22
HD Radio™  3-11
Home screen  1-11
Hybrid menu  2-28
L
Listening to musicBluetooth audio  4-8
USB music  4-2
Location registration  5-23
M
Map  5-6
Map update  9-100
Media device connection  4-2
Media player Bluetooth audio  4-8
USB music  4-2
Messages  6-17
N
Navigation  5-2,  5-11
Navigation settings  9-59,  9-64
Notifications  2-26
E
Editing a location  5-27
Editing a route  5-17
Energy Flow  2-30
EV charging stations  5-29
F
FAQ  10-11 Bluetooth  10-11
Broadcast reception  10-12
Navigation  10-11
Self-inspection method upon failure  10-
12
Finding a route easily  5-3 Destination search  5-3
Finding the route Adding a waypoint  5-17
Address search  5-11
Frequently visited places  5-25
Gas stations  5-28
Location registration
Deleting a POI  5-27
Editing a POI  5-27
Registration after search  5-23
Map  5-6
Map update  9-100
Previous Destinations  5-13
Rest area information  5-8
Saving the current position  5-24
Searching for POIs  5-15
Volume adjustment  5-9
Fuel Economy  2-29  
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P
Parking assist guide lines  2-9
Phone  6-6
Phone projectionAndroid Auto  2-5
Apple CarPlay  2-7
Previous Destinations  5-13
Product specifications Bluetooth  10-15
Common specifications  10-15
LTE RF  10-16
Media player  10-13
Radio  10-15
Proximity Warning  2-10
R
Radio Changing the channel  3-7,  3-8
Changing the radio mode  3-6
Deleting a channel  3-10
Saving radio channels  3-9
Scanning channels  3-7,  3-8
Rear-seat climate control function  2-15
Rear-seat conversation mode  2-17
Rear-seat quiet mode  2-19
Rear-seat view  2-18
Rear view screen  2-9
Recent calls list  6-6
S
Save searched place  5-23
Saving frequently visited places  5-25
Saving the current position  5-24
Settings Advanced settings  9-40
Bluetooth settings  9-39
Button settings  9-44,  9-46
Device connections settings  9-33,  9-35
Display settings  9-89,  9-94
General settings  9-77,  9-82
Media settings  9-99
Navigation settings  9-59,  9-64
Screen saver settings  9-97
Screen theme/layout settings  9-88
Sound settings  9-48,  9-52
User profile settings  9-75,  9-76
UVO settings  9-71,  9-73
Vehicle settings  9-3,  9-15
Voice recognition settings  9-57,  9-58
Siri Eyes Free  7-21
SiriusXM™  3-13 Changing to SiriusXM mode  3-13,  3-14
Featured Favorites channels  3-19
Searching for channels  3-16
Selecting channels  3-17
Viewing the program schedule  3-18
Software update  9-100
Solutions  10-2 Bluetooth connection  10-5
Navigation system operation  10-8
Phone projection  10-6
Sound and display  10-2
System operation  10-7
USB playback  10-4