roof KIA SOUL EV 2019 Warranty and Consumer Information Guide

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Replacement Parts and
Accessories Limited Warranty
• Replacement parts or accessories used in
applications for which they are not designed.
• Replacement parts or accessories installed
improperly by other than an Authorized EV Kia
Dealer or Kia.
• Any replacement part or accessory without
proof of purchase or replacement date.
• Non-Kia replacement parts or accessories which
an Authorized EV Kia Dealer may sell or install
on your Kia Vehicle.
To Get Warranty Service
You must take your Kia Vehicle, along with this
manual and proof of purchase or replacement date,
to an Authorized EV Kia Dealer in the United
States during its normal service hours. (See pg.12
for reference in locating an Authorized EV Kia
Dealer). If you have any questions or need
assistance regarding this warranty, refer to “When
You Need to Talk to Kia” starting on Page 24.
Limited Liability
The liability of Kia Motors America, Inc. under
this warranty is limited solely to the repair or
replacement of Kia-supplied parts, defective in
materials or workmanship, by an Authorized EV
Kia Dealer at its place of business, and specifically
does not include any expense of or related to
transportation to such a dealer or payment for loss
of use of the Kia Vehicle during warranty repairs.
Other Terms
The “Other Terms” stated on Page 12 in the New
Vehicle Limited Warranty also apply to this
warranty.
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25
When you need to talk to Kia and Roadside Assistance
Kia’s toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4 KIA (4542). Please note that you must
provide your Vehicle Identification Number (VIN) to
verify coverage at the time of your call. The VIN can be
found on the dash of your vehicle on the driver’s side, on
the door jamb of the driver’s door, on your vehicle’s
registration or proof of insurance card.
Kia Motors America reserves the right to limit or deny
services or other benefits to any owner or driver when, in
Kia Motors America's judgment, the claims and/or
service requests are excessive in frequency or type of
occurrence.
The following is not covered under Roadside Assistance:
■
Any Kia vehicle that has ever been or should be issued
a “Salvage” title or similar "branded" title under any
state's law or has been declared a "total loss" or
equivalent by a financial institution or insurance
company.
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