Lexus ES300h 2014 Warranty and Services Guide / Owner's Manual (OM33A60U)

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5-7. Other interior features
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification*
Helps drivers receive necessary response from emergency service
providers. ( P. 6 5 2 )
*: U.S. Patent No. 7,508,298 B2
●
Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 653)
●Emergency Assistance Button (“SOS”)
Connects drivers to response-center support. ( P. 6 5 3 )
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 653)
After you have signed the Telematics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscripti on terms is available for purchase. Contact your
Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or push the
“SOS” button in your vehicle for further subscription details.
Services
Subscription

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Interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible during
Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Contact
with the Safety Connect response center is dependent upon the telematics device
being in operative condition, cellular conn ection availability, and GPS satellite sig-
nal reception, which can limit the ability to reach the response center or receive
emergency service support. Enrollment and Telematics Subscription Service
Agreement required. A variety of subscription terms is available; charges vary by
subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Loca-
tion will function in the United States, including Hawaii and Alaska, and in Canada,
and Enhanced Roadside Assistance will function in the United States (except
Hawaii) and in Canada. No Safety Connect services will function outside of the
United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunications
Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

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5-7. Other interior features
When the “START STOP ENGINE” <“POWER”> switch is turned to
IGNITION ON <ON> mode, the red indicator light comes on for 2 sec-
onds then turns off. Afterward, the green indicator light comes on, indicat-
ing that the service is active.
The following indicator light patter ns indicate specific system usage con-
ditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction
(contact your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicl e’s location and attempts to speak
with the vehicle occupants to assess the level of emergency. If the occu-
pants are unable to communicate, th e agent automatically treats the
call as an emergency, contacts th e nearest emergency services pro-
vider to describe the situation, and re quests that assistance be sent to
the location.
Safety Connect LE D light Indicators
Safety Connect services

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Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recov ering the vehicle. After filing a police
report, call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the pr ompts for Safety Connect to ini-
tiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under certain
circumstances, be shared with third parties to locate your vehicle. Fur-
ther information is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on th e road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that
you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included
warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitati ons, please see the Safety Connect
Terms and Conditions, which are available at Lexus.com.

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5-7. Other interior features
Important! Read this information before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio fre-
quency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guid elines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards previ-
ously set by the following U.S. and international standards bodies.
●ANSI (American National Standards Institute) C95.1 [1992]
●NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
●ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]
Those standards were based on comprehensive and periodic evalua-
tions of the relevant scientific litera ture. Over 120 scientists, engineers,
and physicians from universities, and government health agencies and
industries reviewed the available body of research to develop the ANSI
Standard (C95.1).
The design of Safety Connect co mplies with the FCC guidelines in
addition to those standards.
Safety information for Safety Connect

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Interior features
■Certification for Lexus Enform with Safety Connect
FCC ID: N7NGTM2
FCC ID: O6Y-CDMRF101
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC WARNING:
Changes or modifications not expressly ap proved by the party responsible for com-
pliance could void the user’s authority to operate the equipment.

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6Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior.................658
Cleaning and protecting the vehicle interior .................. 662
6-2. Maintenance Maintenance requirements............................. 665
General mainte nance ..............668
Emission inspection and maintenance (I/M)
programs .....................................672
6-3. Do-it-yourself maintenance Do-it-yourself service precautions .................................673
Hood ................................................677
Positioning a floor jack ............. 678
Engine compartment ................ 681
12-volt battery (hybrid vehicles) ...................... 698
Tires .................................................. 702
Tire inflation pressure ................. 712
Wheels .............................................715
Air conditioning filter ................. 717
Electronic key battery ................719
Checking and replacing fuses ................................................ 721
Light bulbs..................................... 733

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6-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicle body,
wheel wells and underside of the vehicle to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is
cool.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of the
vehicle. Make sure to extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm
your vehicle’s paint.
●Hybrid vehicles: Rear spoiler may not be washable in some automatic car washes.
There may also be an increased risk of damage to vehicle.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the win-
dows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed
properly.
Perform the following to protect th e vehicle and maintain it in prime
condition:

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Maintenance and care
■Notes for a smart access system with push-button start
If the door handle becomes wet while the electronic key is within the effective range,
the door may lock and unlock repeatedly. In that case, follow the following correc-
tion procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the
vehicle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the smart access system
with push-button start. (P. 1 3 1 )
■Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
●Do not use detergent on the wheels when they are hot, for example after driving for
long distance in the hot weather.
●Wash detergent from the wheels immediately after use.
■Bumpers and side moldings
Do not scrub with abrasive cleaners.