Lexus ES300h 2014 Warranty and Services Guide / Owner's Manual (OM33A60U)

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ES350_300h_OM_OM33A60U_(U)
6-1. Maintenance and care
CAUTION
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may cause
the electrical components etc. to catch fire.
■When cleaning the windshield (vehicles with rain-sensing windshield wipers)
●When the upper part of the windshield where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close to the raindrop sensor
●If something bumps against the windshield
●If you directly touch the raindrop sensor body or if something bumps into the
raindrop sensor
■Precautions regarding exhaust pipes
Exhaust gases cause exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch any pipes until they have cooled
sufficiently, as touching hot exhaust pipes can cause burns.
■Precaution regarding the Blin d Spot Monitor (if equipped)
If the paint of the rear bumper is chipped or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus dealer.
Turn off the wiper switch.
If AUTO mode is selected, the wipers may
operate unexpectedly in the following situa-
tions, and may result in hands being caught
or other serious inju ries and cause damage
to the wiper blades.
Off

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6616-1. Maintenance and care
6
Maintenance and care
NOTICE
■To prevent paint deterioration and corrosion on the body and components (alu-
minum wheels etc.)
●Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the paintsurface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chipped or scratched, have it repaired immediately.
●To prevent the wheels from corroding, remove any dirt and store in a place with
low humidity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic subs tances or scrub with a hard brush.
This may damage the surfaces of the lights.
●Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■When using an automatic car wash (vehicle s with rain-sensing windshield wipers)
Turn off the wiper switch.
If AUTO mode is selected, the wipers may operate and the wiper blades may be
damaged.
■When cleaning the windshield
Raise the wipers in line with the windshield. ( P. 333)
Failure to do so may result in dama ge to the wipers and/or the hood.

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ES350_300h_OM_OM33A60U_(U)
6-1. Maintenance and care
Cleaning and protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a
cloth dampened with lukewarm water.
●Remove dirt and dust using a vacuum cleaner.
●Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool detergent.
●
Wring out any excess water from the cloth and thoroughly wipe off all
remaining traces of detergent.
●Wipe the surface with a dry, soft cloth to remove any remaining mois-
ture. Allow the leather to dry in a shaded and ventilated area.
●Remove loose dirt using a vacuum cleaner.
●Apply a mild soap soluti on to the synthetic leather using a sponge or
soft cloth.
●Allow the solution to soak in for a few minutes. Remove the dirt and
wipe off the solution with a clean, damp cloth.
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

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6636-1. Maintenance and care
6
Maintenance and care
■Caring for leather areas
Lexus recommends cleaning the interior of the vehicle at least twice a year to main-
tain the quality of the vehicle’s interior.
■Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge or
brush to apply the foam. Rub in overlapping circles. Do not use water. Wipe dirty sur-
faces and let them dry. Excellent results are obtained by keeping the carpet as dry as
possible.
■Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the
belts periodically for excessive wear, fraying or cuts.
■When cleaning the carpeted portions of the glove box, console box, etc.
If a strong adhesive tape is used, there is a possibility that the surface of the carpet
could be damaged.
CAUTION
■Water in the vehicle
●Gasoline vehicles: Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch fire.
●Hybrid vehicles: Do not splash or spill liquid in the vehicle, such as on the floor
and in the hybrid battery (traction battery) air vents or in the luggage compart-
ment.
Doing so may cause the hybrid battery, electrical components, etc. to malfunc-
tion or catch fire.
●Do not get any of the SRS components or wiring in the vehicle interior wet.
(  P. 4 0 )
An electrical malfunction may cause the ai rbags to deploy or not function prop-
erly, resulting in death or serious injury.
■Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off the
windshield, obstructing the driver’s view and leading to an accident, resulting in
death or serious injury.

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ES350_300h_OM_OM33A60U_(U)
6-1. Maintenance and care
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehicle inte-
rior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline, alkalineor acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish cleaner. The instrument panel’s or other interior
part’s painted surf ace may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time. Park
the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the upholstery, as
they may stick to the leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio syst em may be damaged if water comes into
contact with electrical components such as the audio system above or under the
floor of the vehicle. Water may also cause the body to rust.
■When cleaning the inside of the windshield (vehicles with LDA [Lane Departure
Alert] and Automatic High Beam)
Be careful not to touch the camera sensor ( P. 273).
If the camera is accidentally scratched or hit, LDA and Automatic High Beam sys-
tem may not operate properly or may cause a malfunction.
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause damage to
the rear window defogger heater wires or antenna. Use a cloth dampened with
lukewarm water to gently wipe the window clean. Wipe the window in strokes
running parallel to the heater wires or antenna.
●Be careful not to scratch or damage the heater wires or antenna.

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6-2. Maintenance
6
Maintenance and care
Maintenance requirements
General maintenance should be performed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Warranty and
Service Guide”, “Owner’s Manual Supplement” or “Scheduled Maintenance”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s Guide”,
“Warranty and Service Guide”, “Owner’s Manual Supplement” or “Warranty
Booklet”.
To ensure safe and economical driving, day-to-day care and regular
maintenance are essential. It is the owner’s responsibility to perform
regular checks. Lexus recommends the following maintenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

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6-2. Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts be used for repairs to ensure perfor-
mance of each system. If non-Lexus parts are used in replacement or if a repair shop
other than a Lexus dealer performs repairs, confirm the warranty coverage.
■Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is perfor med according to the maintenance sched-
ule, please reset the maintenance data.
To reset the data, follow th e procedure described below:
Switch the display to the trip meter “A” ( P. 96) when the engine
is running .
Turn the “START STOP ENGINE” <“POWER”> switch off.
While pressing the “ODO TRIP” button ( P. 96), turn the “START STOP
ENGINE” <“POWER”> switch to the IGNITION ON mode (do not start
the engine because otherwise the reset mode will be canceled).
■Allow inspection and repairs to be performed by a Lexus dealer
●Lexus technicians are well-trained specialist s and are kept up to date with the latest
service information. They are well informed about the operations of all systems on
your vehicle.
●Keep a copy of the repair order. It proves that the maintenance that has been per-
formed is under warranty coverage. If any problem should arise while your vehicle
is under warranty, your Lexus dealer will promptly take care of it. The message shown in the illustration will
appear on the display.
Continue to press and hold the button until
the trip meter displays “000000”.
1
2
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ES350_300h_OM_OM33A60U_(U)
6676-2. Maintenance
6
Maintenance and care
CAUTION
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and possible
death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constituents , and a wide variety of automobile com-
ponents contain or emit chemicals known to the State of California to cause can-
cer and birth defects and other reproductive harm. Work in a well ventilated area.
●Oils, fuels and fluids contained in vehicles as well as waste produced by compo-
nent wear contain or emit chemicals known to the State of California to cause
cancer and birth defects or other repr oductive harm. Avoid exposure and wash
any affected area immediately.
●12-volt battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause br ain damage. Wash your hands after
handling. ( P. 6 9 3 , 6 9 8 )

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ES350_300h_OM_OM33A60U_(U)
6-2. Maintenance
General maintenance
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Warranty and Service Guide”
or “Owner’s Manual Supplement”. It is recommended that any prob-
lem you notice should be brought to the attention of your Lexus dealer
or qualified service shop for advice.
Engine compartment
ItemsCheck points
12-volt battery (gasoline vehicles)Check the battery fluid level and
connections. ( P. 6 9 3 )
Brake fluidIs the brake fluid at the correct level?
( P. 6 9 2 )
Engine coolant (gasoline vehicles)Is the engine coolant at the correct
level? ( P. 6 8 9 )
Engine/power control unit coolant
(hybrid vehicles)Is the engine/power control unit coolant
at the correct level? ( P. 6 8 9 )
Engine oilIs the engine oil at the correct level?
( P. 6 8 4 )
Exhaust systemThere should not be any fumes or
strange sounds.
Radiator/condenserThe radiator and condenser should be
free from foreign objects. ( P. 6 9 1 )
Wa s h e r f l u i dIs there sufficient washer fluid?
( P. 6 9 7 )
Luggage compartment
ItemsCheck points
12-volt battery (hybrid vehicles)Check the connections. ( P. 6 9 8 )

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6696-2. Maintenance
6
Maintenance and care
Ve h i c l e i n t e r i o r
ItemsCheck points
Accelerator pedal
• The accelerator pedal should movesmoothly (without uneven pedal
effort or catching).
Automatic transmission “Park” mecha-
nism (gasoline vehicles)/Hybrid trans-
mission “Park” mechanism (hybrid
vehicles)• When parked on a slope and the shiftlever is in P, is the vehicle securely
stopped?
Brake pedal
• Does the brake pedal movesmoothly?
• Does the brake pedal have appropri- ate clearance from the floor? ( P. 8 4 3 )
• Does the brake pedal have the cor- rect amount of free play? ( P. 8 4 3 )
Brakes
• The vehicle should not pull to one
side when the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are
applied.