LEXUS ES300h 2022 Owners Manual
Page 361 of 480
3597-1. Essential information
7
When trouble arises
press it briefly 3 times or more in 
succession.
5 Stop the vehicle in a safe place by 
the road.
If the door can be opened, open the 
door and exit the vehicle.
 If the door can not be opened, open 
the window using the power win-
dow switch and ensure an escape 
route.
 If the window can be opened, exit 
the vehicle through the window.
 If the door and window cannot be 
opened due to the rising water, 
remain calm, wait until the water 
level inside the vehicle rises to the 
point that the water pressure inside 
of the vehicle equals the water pres-
sure outside of the vehicle and then 
open the door after waiting for the 
rising water to enter the vehicle, and 
exit the vehicle. When the outside 
water level exceeds half the height 
of the door, the door cannot be 
opened from the inside due to water 
pressure.
 QWater level exceeds the floor
When the water level exceeds the floor and 
WARNING
 QIf the hybrid system has to be turned 
off while driving
Power assist for the steering wheel will 
be lost, making the steering wheel 
heavier to turn. Decelerate as much as 
possible before turning off the hybrid 
system.
If the vehicle is submerged 
or water on the road is rising
This vehicle is not designed to be 
able to drive on roads that are 
deeply flooded with water. Do not 
drive on roads where the roads may 
be submerged or the water may be 
rising. It is dangerous to remain in 
the vehicle, if it anticipated that the 
vehicle will be flooded or set a drift. 
Remain calm and follow the follow-
ing. 
Page 362 of 480
3607-1. Essential information
time has passed, the electrical equipment 
will get damaged, the power windows will 
not operate, the engine and motor will stop, 
and the vehicle may not be able to get mov-
ing.
 QUsing an emergency escape hammer*1
Laminated glass*2 is used in the windshield 
and the windows on this vehicle.
Laminated glass cannot be shattered with 
an emergency hammer
*1.*1: Contact your Lexus dealer or 
aftermarket accessory manufacturer for 
further information about an emergency 
hammer.
*2: If equipped
 QHow to distinguish laminated glass
When looking from the cross-sectional 
view point, laminated glass is two sheets of 
glass pasted together.
Laminated glass
Tempered glass
WARNING
 QCaution while driving
Do not drive on roads where the roads 
may be submerged or the water may be 
rising. Otherwise the vehicle may be 
damaged and cannot move, as well as 
become flooded and set a drift, which 
may lead to death.
A
B 
Page 363 of 480
3617-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps  to take in an  emergency
The following may indicate a problem 
with your transmission. Contact your 
Lexus dealer or commercial towing 
service before towing.
The hybrid system warning message 
is shown on the multi-information 
display and the vehicle does not 
move.
 The vehicle makes an abnormal 
sound.
From the front Release the parking brake.
Turn automatic mode off. (
P.160)
From the rear
Use a towing dolly under the front 
wheels.
If your vehicl e needs to be 
towed
If towing is necessary, we recom-
mend having your vehicle towed by 
your Lexus dealer or commercial 
towing service, using a wheel-lift 
type truck or flatbed truck.
Use a safety chain system for all 
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to 
contact dealers before towing
Towing with a wheel-lift type 
truck
WARNING
Observe the following precautions. 
Failure to do so may result in death or 
serious injury.
 QWhen towing the vehicle
Be sure to transport the vehicle with the 
front wheels raised or with all four wheels 
raised off the ground. If the vehicle is 
towed with the front wheels contacting 
the ground, the drivetrain and related 
parts may be damaged or electricity 
generated by the operation of the motor 
may cause a fire to occur depending on 
the nature of the damage or malfunction. 
Page 364 of 480
3627-2. Steps to take in an emergency
When using a flat-bed truck to trans-
port the vehicle, use tire strapping 
belts. Refer to the owner’s manual of 
the flat-bed truck for the tire strapping 
method.
In order to suppress vehicle movement 
during transportation, set the parking 
brake and turn the power switch off.
Fluid leaks under the vehicle. 
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire 
wear
 Engine coolant temperature gauge 
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to 
the hybrid system
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side 
when braking
NOTICE
 QTo prevent damage to the vehicle 
when towing using a wheel-lift type 
truck
 ODo not tow the vehicle from the rear 
when the power switch is off. The 
steering lock mechan ism is not strong 
enough to hold the front wheels 
straight.
 OWhen raising the vehicle, ensure ade-
quate ground clearance for towing at 
the opposite end of the raised vehicle. 
Without adequate clearance, the vehi-
cle could be damaged while being 
towed.
 QTowing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
 QTo prevent damage to the vehicle 
when towing with a sling-type truck
Do not tow with a sling-type truck, either 
from the front or rear.
If you think something is 
wrong
If you notice any of the following 
symptoms, your vehicle probably 
needs adjustment or repair. Con-
tact your Lexus dealer as soon as 
possible.
Visible symptoms
Audible symptoms
Operational symptoms 
Page 365 of 480
3637-2. Steps to take in an emergency
7
When trouble arises
Vehicle pulls heavily to one side 
when driving on a level road
 Loss of brake effectiveness, spongy 
feeling, pedal almost touches the 
floor