Lexus ES350 2008 Scheduled Maintenace Guide

Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months, regard-
less of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual .
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered. This warranty does not cover damage
or failures resulting directly or indi-
rectly from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, includ-
ing installation of non-Genuine
Lexus Accessories
• Lack of or improper mainte-
nance, including use of fluids
other than those specified in
the Owner’s Manual
• Installation of non-Genuine
Lexus Parts
• Airborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contamination
WHAT IS NOT COVERED
Your Warranties in Detail 19
NEW VEHICLE LIMITED WARRANTY
WARRANTY
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This warranty also does not cover the
following:
Tires
Tires are covered by a separate war-
ranty provided by the tire manufac-
turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement of
worn wiper blades, brake pads/linings
and clutch linings.
Vehicles With Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles With Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the vehi-
cle. This exclusion does not apply to
the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited
to inconvenience; the cost of trans-
portation, telephone calls and lodg-
ing; the loss of personal or commer-
cial property; and the loss of pay or
revenue.
Your Warranties in Detail
20
NEW VEHICLE LIMITED WARRANTY
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
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If a dispute arises regarding your
warranty coverage, please follow
the steps described on pages 9–10.
Please note that you must use the
National Center for Dispute
Settlement before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act. You
may also be required to use the
National Center for Dispute
Settlement before seeking remedies
under the Lemon Laws of your state.
For the requirements applicable to
your state, see the appropriate page
of the Lemon Law Guide located in
your vehicle.
DISPUTE RESOLUTION
Your Warranties in Detail 21
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Disclaimer of Extra
Expenses and Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this war-
ranty or any implied warranty.
Lexus does not authorize any
person to create for it any other
obligation or liability in connec-
tion with this vehicle. Lexus shall
not be liable for incidental or
consequential damages resulting
from breach of this written war-
ranty or any implied warranty.
Any implied warranty of mer-
chantability or fitness for a partic-
ular purpose is limited to the
duration of this written warranty,
except in states where this limita-
tion is not allowed.
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Emission Defect Warranty
Lexus warrants that your vehicle: • Was designed, built and
equipped to conform at the time
of sale with applicable federal
emissions standards.
• Is free from defects in materials
and workmanship that may
cause the vehicle to fail to meet
these standards.
Federal regulations require that this
warranty be in effect for two years or
24,000 miles from the vehicle’s in-
service date, whichever occurs first.
However, under the terms of the Basic
Warranty, Lexus provides coverage
of four years or 50,000 miles, which-
ever occurs first. Specific components
may have longer coverage under the
terms of the Powertrain Warranty.
Additionally, components marked
“8/80” in the parts list on pages
23–24 have coverage of eight years
or 80,000 miles, whichever occurs
first.
Emission Performance
Warranty
Some states and localities have estab-
lished vehicle inspection and mainte-
nance (I/M) programs to encourage
proper vehicle maintenance. If an
EPA-approved I/M program is in
force in your area, you are eligible
for Emission Performance Warranty
coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Lexus will make all nec-
essary repairs if both of the following
occur: • Your vehicle fails to meet appli-
cable emissions standards as
determined by an EPA-approved
emissions test.
• This failure results or will result in
some penalty to you — such as a
fine or denial of the right to use
your vehicle — under local, state
or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail
22
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
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These warranty obligations do not
apply to failures or noncompliance
caused by: • The use of replacement parts
not certified in accordance with
aftermarket parts certification
regulations.
• The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty. Air/Fuel Metering System
• Air/fuel ratio feedback control
system
• Cold-start enrichment system
• Deceleration control system
• Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System • Intake manifold and intake air
surge tank
Air Injection System • Air injection manifold
• Air injection pump
• Airflow control valves
Catalyst System • Catalytic converter and
protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to cata-
lyst and/or catalyst to catalyst)
WARRANTY PARTS LIST
WHAT IS NOT COVERED
Your Warranties in Detail 23
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
8/80 = Covered for eight years or 80,000 miles,
whichever occurs first.
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Evaporative Control System • Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
• Vapor liquid separator
Exhaust Gas Recirculation
(EGR) System • EGR gas temperature sensor
• EGR valve
• Associated parts
Ignition System • Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation
(PCV) System • Oil filler cap
• PCV valve or orifice Other Parts Used in Systems
Listed
• Data link connector (8/80)
• Hoses, clamps, fittings, tubing
and mounting hardware
• Malfunction indicator light and
bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and
valves
Your Warranties in Detail
24
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
*Warranted until first required maintenance under terms of the California Emission Control Warranty.
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You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack of
maintenance is not covered by this
warranty.
When maintenance and repairs are
paid for by you, these services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, any failure or noncompli-
ance caused by improper mainte-
nance or repairs is not covered by
this warranty. To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Lexus recommends the use of
Genuine Lexus Parts when servicing
or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non-Genuine Lexus
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Genuine Lexus Parts may impair the
effectiveness of the emission control
systems.
If you use replacement parts that have
maintenance or replacement sched-
ules different from those of Genuine
Lexus Parts, you must follow the main-
tenance and replacement schedules
for the parts you are using. In addition,
you should ensure that such parts are
warranted by their manufacturers to
be equivalent to Genuine Lexus Parts.
REPLACEMENT PARTS
MAINTENANCE
Your Warranties in Detail 25
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
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If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter peri-
od is required by law). If your claim is
denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.” If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In the
case of the Emission Performance
Warranty, you may also request infor-
mation from or report complaints to:
U.S. Environmental Protection
Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST IF YOU HAVE
QUESTIONS
Your Warranties in Detail
26
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts
California emission warranty
provisions are also covered by
the California Emission Control
Warranty (see page 28).
Connecticut, Maine,
Massachusetts, Pennsylvania,
Rhode Island and Vermont
are the other states to which the
California Emission Control
Warranty currently applies.
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We (the dealership) want you to know
that at the time your new Lexus vehi-
cle is being delivered:
1) On the basis of written notification furnished by Lexus, we have knowl-
edge that the vehicle is covered by
an EPA Certificate of Conformity.
2) We have visually inspected those emission control devices or por-
tions thereof that are visible without
removing or adjusting any compo-
nents or systems, emissions-related
or otherwise. On the basis of this
inspection, there are no apparent
deficiencies in the installation of
emission control devices by Lexus.
(For purposes of this certificate,
“emission control devices” is limited
to devices installed on a vehicle for
the sole or primary purpose of con-
trolling emissions and which were
not in general use before 1968.)
3)We have performed all emission control system preparations
required by Lexus prior to the sale
of the vehicle as set forth in Lexus’
current pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test with-
in three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the written
instructions for proper mainte-
nance and use, Lexus will remedy
the nonconformity free of charge
under the terms of the Emission
Performance Warranty.
5)If vehicle was used as a company car or demonstrator, check box
and complete the following:
■
■The vehicle with which this state-
ment is delivered was placed into
service as a company car or
demonstrator prior to delivery.
The Emission Performance
Warranty period commenced on
the date the vehicle was first
placed into service, which was
Month Day Year
Note: The dealership makes no repre-
sentation or warranty that the emission
control system or any part thereof is
without defect or that the system will
perform properly. The Emission
Performance Warranty referred to
in Paragraph 4 and furnished with
the vehicle is solely that of the manu-
facturer.
This statement is required by section
207 of the Clean Air Act (42 U.S.C.
7541) and the EPA regulations issued
thereunder.
DEALER CERTIFICATE
Your Warranties in Detail 27
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
____________________________________
Dealership name
____________________________________
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The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2008 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle for the
time periods indicated on the next
page, provided there has been no
abuse, neglect or improper mainte-
nance of your vehicle.
Your emission control system may
include parts such as the fuel injection
system, ignition system, catalytic con-
verter and engine computer. Also
included may be hoses, belts, connec-
tors and other emissions-related
assemblies.
Where a warrantable condition exists,
Lexus will repair your vehicle at no
cost to you, including diagnosis, parts
and labor.
YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
Your Warranties in Detail
28
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts
California emission warranty
provisions are covered by this
warranty. Connecticut, Maine,
Massachusetts, Pennsylvania,
Rhode Island and Vermont are
the other states to which this
warranty currently applies.
Vehicles covered by this war-
ranty are also covered by the
Federal Emission Control
Warranty (see page 22).
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