Lexus ES350 2012 Owner's Manual

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Safety Connect∗
∗: If equipped
Safety Connect is a subscription-based telematics service that uses Global
Positioning System (GPS) data and embedded cellular technology to pro-
vide safety and security features to subscribers. Safety Connect is sup-
ported by Lexus’ designated response center, which operates 24 hours per
day, 7 days per week.
Safety Connect service is available by subscription on select, telematics
hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be bound by the
Telematics Subscription Service Agreement and its Terms and Conditions,
as in effect and amended from time to time, a current copy of which is avail-
able at Lexus.com. All use of the Safety Connect service is subject to such
then-applicable Terms and Conditions.
■ System components
“SOS” button
Microphone
LED light indicators

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■Services
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( →P. 353)
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( →P. 3 5 4 )
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( →P. 3 5 4 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 3 5 4 )
■ Subscription
After you have signed the Telematics Subscription Service Agree-
ment and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Lexus dealer, call 1-800-25-LEXUS (1-800-255-3987) or
push the “SOS” button in your vehicle for further subscription
details.

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■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible dur-
ing Safety Connect.
●Safety Connect is available beginning Fall 2009 on select Lexus models. Con-
tact with the Safety Connect response center is dependent upon the telematics
device being in operative condition, cellular connection availability, and GPS
satellite signal reception, which can limit the ability to reach the response center
or receive emergency service support. Enrollment and Telematics Subscription
Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected.
●Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location will function in the United States, including Hawaii and Alaska, and in
Canada, and Enhanced Roadside Assistance will function in the United States
(except Hawaii) and in Canada. No Safety Connect services will function out-
side of the United States in countries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunica-
tions Act and the device is not TTY compatible.
■Languages
The Safety Connect response center will offer support in multiple languages. The
Safety Connect system will offer voice prompts in English and Spanish. Please indi-
cate your language of choice when enrolling.
■When contacting the response center
You may be unable to contact the response center if the network is busy.

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Safety Connect LED light IndicatorsWhen the “ENGINE START STOP” switch is turned to IGNITION ON
mode, the red indicator light comes on for 2 seconds then turns off.
Afterward, the green indicator light comes on, indicating that the service
is active.
The following indicator light patterns indicate specific system usage con-
ditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Lexus dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collis ion Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to speak
with the vehicle occupants to assess the level of emergency. If the
occupants are unable to communicate, the agent automatically treats
the call as an emergency, contacts the nearest emergency services
provider to describe the situation, an d requests that assistance be sent
to the location.

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Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

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Safety information for Safety ConnectImportant! Read this information before using Safety Connect.
■ Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio fre-
quency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards pre-
viously set by the following U.S. and international standards bodies.
●ANSI (American National Stan dards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]
Those standards were based on comprehensive and periodic evalua-
tions of the relevant scientific literature. Over 120 scientists, engineers,
and physicians from universities, and government health agencies and
industries reviewed the available body of research to develop the
ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.

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■License
Licensed by QUALCOMM Incorporated under one or more of the following
United States Patents and/or their counterparts in other nations:
4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
■Certification for Lexus Enform with Safety Connect
FCC ID: O9EGTM1
FCC ID: O6Y-CDMRF101
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

Maintenance and care4
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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 358
Cleaning and protecting the vehicle interior ............... 361
4-2. Maintenance Maintenance requirements ........................ 364
General maintenance .......... 366
Emission inspection and maintenance (I/M)
programs
................................. 369 4-3. Do-it-yourself
maintenance
Do-it-yourself service precautions ........................... 370
Hood ........................................... 374
Positioning a floor jack ......... 375
Engine compartment ............ 377
Tires............................................ 390
Tire inflation pressure........... 399
Wheels ...................................... 403
Air conditioning filter ........... 405
Electronic key battery.......... 407
Checking and replacing fuses ........................................ 409
Headlight aim .......................... 418
Light bulbs................................ 420

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4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
●Fold the mirrors back before washing the vehicle.
●Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the
windows.
●Before car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
■Touch-up paint (if equipped)
Touch-up paint may be used to cover small chips or scratches.
Apply the paint soon after the damage occurs or corrosion may set in. To apply the
touch-up paint so it is hardly noticeable the trick is to apply it only to the bare spots.
Apply only the smallest amount possible and do not paint the surface around the
scratch or chip.
Perform the following to protect the vehicle and maintain it in prime condi-
tion.
● Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

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■Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
●Do not use detergent on the wheels when they are hot, for example after driving
for long distance in the hot weather.
●Wash detergent from the wheels immediately after use.
■Bumpers and side moldings
Do not scrub with abrasive cleaners.
CAUTION
■When cleaning the windshield
●When the upper part of the windshield where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close to the raindrop sensor
●If something bumps against the windshield
●If you directly touch the raindrop sensor body or if something bumps into the
raindrop sensor
■Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled suffi-
ciently, as touching a hot exhaust pipe can cause burns.
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wipers
may operate unexpectedly in the following
situations, and may result in hands being
caught or other serious injuries and cause
damage to the wiper blades.
Off