technical data Lexus ES350 2014 Warranty and Services Guide

Introduction
Lexus DeaLership service
MAINTENANCE
41
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer
Satis faction at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service
publications and training courses.
Many are also certified through the
Lexus Commitment to Perfection
Certification Program, which requires
specialized, state-of-the-art training
as well as rigorous exams through
both Lexus and the National Institute
for Automotive Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service History
database. This is the first database of
its kind in the automotive industry. It
can be accessed by any Lexus dealer-
ship in the U.S. — a great convenience
if you relocate or need to have your
vehicle serviced while traveling. You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.

Maintenance and repairs not

performed by an authorized Lexus
dealership should be performed
by a qualified technician following
procedures in Lexus service
and repair publications.
129173_text.indd 418/20/13 10:23 PM