maintenance Lexus GS350 2015 Warranty and Services Guide

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2015
GS 350
WARRANTY AND SERVICES GUIDE
Owner Amenities | Warranty Information | Maintenance Requirements

Lexus recommends having
maintenance and repairs for your
vehicle performed by an authorized
Lexus dealership. To locate your
nearest authorized Lexus dealership,
log on to www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
AUTHORIZED
DEALERSHIP
MAINTENANCE
AND REPAIRS

1
From everyone at Lexus, thank you for
purchasing one of our vehicles. Your
Lexus is designed to deliver uncom-
promising luxury and performance.
We are committed to providing you
with an ownership experience that is
second to none, and we look forward
to serving you in the years ahead.
Welcome to the Lexus family!
Taking Delivery of Your
New Lexus
As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Yo u r
vehicle includes a variety of electronic
features that can be personalized to
your preferences. For example, doors
can be programmed to remain locked
when you shift into “Park.” See your
dealer for details.
Pre-Delivery Service: Your dealer-
ship has performed a thorough
service to prepare your vehicle for
delivery. This includes initializing
certain electronic features, such as
the one-touch power windows.Scheduled Maintenance: Yo u r
vehicle requires main tenance every
six months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is
committed to helping you keep your
Lexus performing at its best. Your
dealer will provide you with the
department’s hours of operation,
appointment procedures and infor-
mation on any special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran ties
in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside
assistance is provided for 48 months
from your vehicle’s in-service date,
regardless of mileage. See page 6
for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.

WELCOME TO THE LEXUS FAMILY
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TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service................................................. 4
Second Scheduled Maintenance Service ............................................. 4
Loaner Vehicle ........................................................................... 5
Travel Protection ......................................................................... 5
Roadside Assistance .................................................................... 6
Other Benefits and Assistance
Quality Control .................................................................... 7
Vehicle Service History............................................................ 7
Vehicle Service Agreements ...................................................... 7
Body Repairs ....................................................................... 7
The Smart Key..................................................................... 8
WARRANTY INFORMATION
Introduction
If You Need Assistance............................................................ 9
The Lexus Commitment .......................................................... 14
Warranty Coverages at a Glance ................................................ 15
Your Warranties in Detail
General Warranty Provisions ..................................................... 16
New Vehicle Limited Warranty................................................... 18
Federal Emission Control Warranty ........................................... 22

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California Emission Control Warranty .........................................28
Tire Limited Warranty.........................................................34
Your Responsibilities
Operation and Maintenance ..................................................35
Obtaining Warranty Service .................................................. 37
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance ...................................39
Maintenance and Lexus Warranty Coverage ..................................40
Lexus Dealership Service .....................................................41
General Maintenance and Regular Use ....................................... 42
Scheduled Maintenance Log
Determining Your Maintenance Interval: Months vs. Mileage ..................44
Special Operating Conditions ................................................44
Complimentary First Scheduled Maintenance Service ........................ 45
Complimentary Second Scheduled Maintenance Service .....................46
Scheduled Maintenance Log..................................................48
Explanation of Maintenance Items ............................................68
Vehicle Identification.......................................................... 72
INDEX ..................................................................... 73

TABLE OF CONTENTS

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COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other
valuable owner benefits are described
in the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled
Maintenance Service: Six
Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal ized Settings requires special
equipment and may be performed only
by an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
• Replace cabin air filter
Complimentary Services
AMENITIES

5
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating condi-
tions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental
car for up to five days and for
overnight lodging for up to three
nights (not to exceed $200 per
night) if all of the following occur:
• Your vehicle becomes inoperable
or unsafe to drive when you are
more than 100 miles from home.
• Your vehicle’s malfunction is
caused by a warranty-covered
condition.
• Repairs will take longer than eight
hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
COMPLIMENTARY SERVICES
AMENITIES

14
You have purchased one of the finest
vehicles built in the world today, and it
is backed by one of the finest warran-
ties in the industry. This excellent
warranty coverage demonstrates
not only our confidence in Lexus
vehicles, but also our commitment
to every Lexus customer. We’re
dedicated to ensuring that you enjoy
exceptional quality, dependability
and peace of mind throughout
your ownership experience.
To further demonstrate our commit-
ment to our customers’ satisfaction,
occasionally we may establish a
special policy adjustment to pay for
specific repairs that are no longer
covered by warranty. When we
establish such a policy adjustment,
we mail details to all applicable
owners on record. That’s why it is
important to send in the card at the
back of this booklet if you change
your address or if you have purchased
your Lexus from a previous owner.
You’ve made a wise decision to
purchase a Lexus. Your vehicle
delivers world-class luxury
and performance, along with an unparalleled commitment from Lexus
to ensuring your satisfaction. You can
be confident — as we are — that you’ll
enjoy owning your Lexus as much as
you enjoy driving it.
All warranty information is the latest
available at the time of publication and,
with the exception of the emission
control warranties, is subject to change
without notice.
Introduction
THE LEXUS COMMITMENT
WARRANTY
This section of the Warranty and
Services Guide describes the
terms of Lexus warranty coverage
as well as general owner
responsibilities. The section
be ginning on page 39 describes
your vehicle’s maintenance
requirements. Be sure to review
this information carefully, since
proper maintenance is required
to ensure that warranty coverage
remains intact.

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Who Is the Warrantor
The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered
These warranties apply to 2015
model-year Lexus GS 350 models
registered and normally operated
in the United States, U.S. territories
and Canada. Warranty coverage is
automatically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty,
is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is
the first date the vehicle is either
delivered to an ultimate purchaser,
leased, or used as a company car
or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered
by these warranties are made at
no charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will
be made by the servicing Lexus
dealership and/or Lexus. Parts
scheduled to be replaced as required
maintenance are warranted until
their first replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

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Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months,
regardless of mileage.
For information on how to protect
your vehicle from corrosion, refer
to sections related to maintenance
and care in the Owner’s Manual.
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered.This warranty does not cover damage
or failures resulting directly or indi-
rectly from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Lexus Accessories
• Lack of or improper mainte-
nance, including use of fluids
other than those specified in
the Owner’s Manual
• Installation of non-Genuine
Lexus Parts
• Airborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contamination
WHAT IS NOT COVERED
Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WARRANTY