maintenance Lexus GS350 2015 Warranty and Services Guide

20
This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such as
engine tune-ups; replacement of fluids
and filters; lubrication; cleaning and
polishing; replacement of spark plugs
and fuses; and replacement of worn
wiper blades, brake pads/linings and
clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss
of personal or commercial property;
and the loss of pay or revenue.
Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

22
Emission Defect Warranty
Lexus warrants that your vehicle:
• Was designed, built and
equipped to conform at the
time of sale with applicable
federal emissions standards.
• Is free from defects in materials
and workmanship that may
cause the vehicle to fail to
meet these standards.
Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of
the Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which ever occurs first. Specific
components may have longer
coverage under the terms of the
Powertrain Warranty. Additionally,
components marked “8/80” in
the parts list on pages 23–24 have
coverage of eight years or 80,000
miles, whichever occurs first.
Emission Performance
Warranty
Some states and localities have
established vehicle inspection
and maintenance (I/M) programs
to encourage proper vehicle
maintenance. If an EPA-approved
I/M program is in force in your
area, you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and
federal regulations, Lexus will
make all nec essary repairs if
both of the following occur:
• Your vehicle fails to meet
applicable emissions standards
as determined by an
EPA-approved emissions test.
• This failure results or will result
in some penalty to you — such
as a fine or denial of the right
to use your vehicle — under
local, state or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs first.
Additionally, components marked
“8/80” in the parts list on pages 23–24
have coverage of eight years or
80,000 miles, whichever occurs first.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY

24
Evaporative Control System
•
Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
• Vapor liquid separator
Exhaust Gas Recirculation
(EGR) System
•
EGR gas temperature sensor
• E G R v a l v e
• Associated parts
Ignition System
•
Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• S p a r k p l u g s *
Positive Crankcase Ventilation
(PCV) System
•
Oil filler cap
• PCV valve or orifice
Other Parts Used in
Systems Listed
•
Data link connector (8/80)
• Hoses, clamps, fittings, tubing
and mounting hardware
• Malfunction indicator
light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids,
switches and valves
Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
*Warranted until first required maintenance under terms of the California Emission Control Warranty.

25
You are responsible for perfor-
mance of the required maintenance
indicated in the Owner’s Manual
and this guide. Lexus will not deny
a warranty claim solely because
you do not have records to show
that you maintained your vehicle.
However, any failure or noncompli-
ance caused by lack of maintenance
is not covered by this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because
you used a service provider other
than a Lexus dealership for main-
tenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs
is not covered by this warranty.To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular
brand of replacement parts and
you may elect to use non-Genuine
Lexus Parts for maintenance and
repairs. However, use of replace-
ment parts that are not equivalent
in quality to Genuine Lexus Parts
may impair the effectiveness of
the emission control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts.
REPLACEMENT PARTS MAINTENANCE
Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY

26
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we will
repair your vehicle free of charge. The
only exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
“Obtaining Warranty Service.”If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In
the case of the Emission Performance
Warranty, you may also request infor-
mation from or report complaints to:
U.S. Environmental Protection
Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
IF YOUR VEHICLE FAILS
AN EMISSIONS TESTIF YOU HAVE
QUESTIONS
Your Warranties in Detail
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts California
emission warranty provisions are
also covered by the California
Emission Control Warranty
(see page 28). Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
are the other states to which
the California Emission Control
Warranty currently applies.

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The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2015 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle for
the time periods indicated on the
next page, provided there has been
no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may
include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Lexus will repair your vehicle at no
cost to you, including diagnosis, parts
and labor.
YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Vehicles equipped with a
California Certified Emission
Control System that are regis-
tered and operated in California
or any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New
Jersey, Oregon, Pennsyl vania,
Rhode Island, Vermont and
Washington are the other states
to which this warranty currently
applies. Vehicles covered by this
war ranty are also covered by
the Federal Emission Control
Warranty (see page 22).

29
1) For three years or 50,000
miles, whichever occurs first:
• If your vehicle fails a smog-check
test, all necessary repairs and
adjustments will be made
by Lexus to ensure that your
vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
• If an emissions-related part listed
on pages 23–24 is defective, the
part will be repaired or replaced
by Lexus. This is your SHORT-
TERM Emission Control System
DEFECT WARRANTY.
Note: Under the terms of the
Basic Warranty, Lexus provides
coverage of four years or
50,000 miles, whichever occurs
first. Specific components may
have longer coverage under the
terms of the Powertrain Warranty.
2) For seven years or 70,000
miles, whichever occurs first:
• If an emissions-related part
listed on pages 30-31 is
defective, the part will be
repaired or replaced by Lexus.
This is your LONG-TERM
Emission Control System
DEFECT WARRANTY.You are responsible for performance
of the required maintenance
indicated in the Owner’s Manual
and this guide. Lexus recommends
that you retain all receipts covering
maintenance on your vehicle, but
Lexus cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance
of all scheduled maintenance.
You are responsible for presenting
your vehicle to a Lexus dealership
as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount
of time, not to exceed 30 days.
You should also be aware that Lexus
may deny you warranty coverage if
your vehicle or a part has failed due
to abuse, neglect, improper mainte-
nance or unapproved modifications.
If you have any questions regarding
your warranty rights and responsibilities,
you should contact the Lexus
Customer Satisfaction Department
at (800) 255-3987 or the
California Air Resources Board,
Mobile Source Control Division, at
9528 Telstar Avenue, P.O. Box 8001,
El Monte, CA 91734-8001.
OWNER’S WARRANTY
RESPONSIBILITIES MANUFACTURER’S
WARRANTY COVERAGE
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

31
Evaporative Control System
•
Charcoal canister
• Fuel relief valve
• Fuel tank
Ignition System
•
Knock sensor
Other Parts Used in
Systems Listed
•
Transmission solenoidYou are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, any failure
or noncompliance caused by lack
of maintenance is not covered by
this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because
you used a service provider other
than a Lexus dealership for main-
tenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs
is not covered by this warranty.
MAINTENANCE
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

32
To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular
brand of replacement parts and
you may elect to use non-Genuine
Lexus Parts for maintenance and
repairs. However, use of replace-
ment parts that are not equivalent
in quality to Genuine Lexus Parts
may impair the effectiveness of
the emission control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are
using. In addition, you should ensure
that such parts are warranted by
their manufacturers to be equiva-
lent to Genuine Lexus Parts.If your vehicle fails a smog-check
test, you may make a claim under the
Emission Performance Warranty.
To do so, take your vehicle to an
autho rized Lexus dealership and
present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your
claim is denied, Lexus will notify you
in writing of the reason within the
same period. If we fail to do so, we will
repair your vehicle free of charge. The
only exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission
Defect Warranty, see page 37,
“Obtaining Warranty Service.”
REPLACEMENT PARTSIF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

35
You are responsible for ensuring that
your Lexus is operated and maintained
according to the instructions in the
Owner’s Manual and the “Maintenance
Information” section of this guide.
You should keep detailed records
of vehicle maintenance, since under
some circumstances they may be
required for warranty coverage.
These records should include date of
service, mileage at time of service and
a description of service performed
and/or parts installed. For your conve-
nience, maintenance logs are included
in the “Maintenance Information”
section of this guide. If you sell your
vehicle, you should give your mainte-
nance records to the new owner.
Lexus will not deny a warranty
claim solely because you do not
have records to show that you
maintained your vehicle. However,
damage or failures caused by
lack of proper maintenance are
not covered under warranty.You may have maintenance
performed on your vehicle by any
qualified person or facility. However,
Lexus recommends having mainte-
nance performed by an authorized
Lexus dealership.
Lexus dealership technicians are
specially trained to maintain and
repair Lexus vehicles. They stay
current on the latest service informa-
tion through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certifica tion Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Plus, a Lexus dealership
will always use Genuine Lexus Parts
designed specifically for your vehicle.
WHERE TO GO
FOR MAINTENANCE GENERAL
INFORMATION
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY