LEXUS UX250H 2019 Owners Manual

3817-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle’s rear wheels and
axles must be in good conditions.
(  P.381, 383) If they are dam-
aged, use a towing dolly or flatbed
truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.381, 383)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.

3827-2. Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is OFF. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the Elec-
tronic On-Demand AWD system and
transmission. ( P.161)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3837-2. Steps to take in an emergency
7
When trouble arises
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
Towing with a wheel-lift type
truckUsing a flatbed truck
Emergency towing

3847-2. Steps to take in an emergency
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.296)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
*
or hard metal bar.
*: If a wheel nut wrench is not equipped, a wheel nut wrench can be purchased at
your Lexus dealer.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.168
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Vehicles with wheel nut wrench: Wheel nut
wrench is installed in luggage compart-
ment. ( P.296)
Vehicles without wheel nut wrench: Wheel
nut wrench can be purchased at your Lexus
dealer.
Emergency towing procedure

3857-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
needle continually points higher
than normal
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the hybrid system
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking 
Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3867-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer.

3877-2. Steps to take in an emergency
7
When trouble arises
■Malfunction indicator lamp (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Tire pressure warning light
■Brake system warning light (warning buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The hybrid system;
 The electronic engine control system; or
 The electronic throttle control system
 Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
 Immediately stop the vehicle in a safe place.
Handling method ( P.410)
Warning lightDetails/Actions
When the light comes on after bl inking for approximately 1 minute:
Malfunction in the tire pressure warning system
 Have the system checked by your Lexus dealer.
When the light comes on:
Low tire inflation pressure such as
 Natural causes
 Flat tire
 P.393
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in:
The regenerative braking system;
 The electronically controlled brake system; or
 The parking brake system
 Have the vehicle inspected by your Lexus dealer immediately.

3887-2. Steps to take in an emergency
■SRS warning light (warning buzzer)
■ABS warning light (warning buzzer)
■Electric power steering system warning light (warning buzzer)
■Slip indicator
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupant classification system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
 The brake assist system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC system;
 The TRAC system; or
 The hill-start assist control system
 Have the vehicle inspected by your Lexus dealer immediately.

3897-2. Steps to take in an emergency
7
When trouble arises
■Parking brake indicator
■Brake hold operated indicator (warning buzzer)
■Intuitive parking assist OFF indicator (warning buzzer)
■RCTA OFF indicator (warning buzzer)
Warning lightDetails/Actions
(flashes)(U.S.A.)
or
(flashes)
(Canada)
Indicates a malfunction in the parking brake system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
(flashes)
When a buzzer sounds:
Indicates a malfunctio n in the intuitive parking assist function
 Have the vehicle inspected by your Lexus dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possibly due to a
sensor being dirty or covered with ice, etc.
 Follow the instructions displayed on the multi-information display.
(  P.234)
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the RCTA (Rear Cross Traffic Alert) function
 Have the vehicle inspected by your Lexus dealer immediately.

3907-2. Steps to take in an emergency
■PKSB OFF indicator (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to al ert the driver that his or her seat belt is not
fastened. Once the power switch is turned to ON, the buzzer sounds for 6 seconds. If the
vehicle reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the seat belt is still
unfastened after 24 seco nds, the buzzer will sound intermitte ntly for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90 more seconds.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front passenger that his
or her seat belt is not fastened. The buzzer sounds once if the vehicle reaches a speed of 12
mph (20 km/h). If the seat belt is still unfastened after 24 seconds, the buzzer will sound
intermittently for 6 seconds. Th en, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 90 more seconds.
Warning lightDetails/Actions
(flashes)
When a buzzer sounds:
Indicates a malfunction in the PK SB (Parking Support Brake) system
 Have the vehicle inspected by your Lexus dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possibly due to a
sensor being dirty or covered with ice, etc.
 Follow the instructions displayed on the multi-information display.
(  P.246)
Warning lightDetails/Actions
Indicates that remaining fuel is approx imately 1.6 gal. (6.0L, 1.3 Imp.gal.)
or less
 Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passe nger to fasten their seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s seat
belt also needs to be fastened to make the warning light (warning
buzzer) turn off.