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2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner . Dry the area with
a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner. Heavy dirt and
brake dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
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Cleaning the Touchscreen Display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray alcohol onto the display. Do
not use detergent or any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
•Do not attempt to service or repair SYNC. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some SYNCfunctions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
•Ensure that you review your device’s user guide before using with
SYNC.
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K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch the red or blue arrow to increase or decrease the temperature.
•Touch the heated seat icon to control the heated seat (if equipped).
Refer to the Seats chapter.
•Touch the cooled seat icon to control the cooled seat (if equipped).
Refer to the Seats chapter.
•Touch and hold MyTemp to select a temperature you would like the
vehicle to remember and maintain for you.
•Touch the heated steering wheel icon (if equipped) to warm the
steering wheel.
Note:If your vehicle is equipped with a wood-trimmed steering wheel,
it does not heat between the 10 o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button and
after the prompt, “Say a command”; say any of the following
commands:
Climate control voice commands
“Climate automatic”
“Climate my temperature”
“Climate off”
“Climate on”
“Climate temperature <15.5–29.5> degrees”
“Climate temperature <60–85> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Panel floor on”
“A/C off” “Panel on”
“A/C on” “Rear defrost off”
“Defrost off” “Rear defrost on”
“Defrost on” “Recirc off”
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911 Assist™ .............................. 442
A
ABS (see Brakes) ..................... 201
Accessing and using your USB
port ............................................ 422
Accessing your calendar .......... 442
Accessory delay ........................ 101
Active Park Assist ..................... 207
Adaptive Cruise Control ........... 217
Adding (pairing) a phone ........ 430
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 60
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 56
Air cleaner filter ....... 308–309, 363
All Wheel Drive (AWD),
driving off road ......................... 194
Ambient mood/lighting ............. 448
AM/FM ....................................... 407
Anti-lock brake system (see
Brakes) ...................................... 201
Anti-theft system .................. 82, 84
arming the system .............. 82, 84
disarming a triggered system .. 84
Audio system
Single CD ................................ 132
Audio system (see Radio) ....... 132
Automatic transmission
driving an automatic
overdrive ................................. 189
fluid, adding .................... 299–300fluid, checking ................ 299–300
fluid, refill capacities .............. 359
fluid, specification .................. 359
Selectshift (SST) .................... 191
Auxiliary Input Jack ................. 418
Auxiliary powerpoint ................ 168
A/V inputs .......................... 135, 427
B
Battery ....................................... 305
acid, treating emergencies ..... 305
jumping a disabled battery .... 265
maintenance-free .................... 305
replacement, specifications ... 363
servicing .................................. 305
Blind Spot Information
System ....................................... 231
Booster seats ............................... 22
Brakes ........................................ 200
anti-lock ................................... 201
anti-lock brake system (ABS)
warning light ........................... 201
brake warning light ................ 201
fluid, checking and adding .... 304
fluid, refill capacities .............. 359
fluid, specifications ................. 359
lubricant specifications .......... 359
parking .................................... 201
shift interlock .......................... 193
trailer ....................................... 254
C
Capacities for refilling fluids .... 359
Cargo area shade ...................... 243
Cargo net ................................... 242
CD .............................................. 132
CD player .......................... 130, 421
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CD voice commands ................. 421
Cell phone use ............................ 16
Changing a tire ......................... 348
Child safety restraints .......... 29–30
Child safety seats
attaching with tether straps .... 30
automatic locking mode
(retractor) ................................. 39
LATCH ....................................... 29
Child safety seats - booster
seats ............................................. 22
Cleaning the touchscreen ........ 395
Cleaning your vehicle ............... 316
engine compartment .............. 318
instrument panel .................... 320
interior ..................................... 319
plastic parts ............................ 317
washing .................................... 316
waxing ..................................... 318
wheels ...................................... 321
wiper blades ............................ 319
Climate voice commands ......... 457
Clock .................................. 132, 446
Collision Warning System ......... 236
Console ...................................... 171
overhead .................................. 173
rear .......................................... 171
Coolant
checking and adding .............. 294
refill capacities ........................ 359
specifications .......................... 359
Cooler ........................................ 172
Cross Traffic Alert .................... 231
Cruise control ........................... 216
Customer Assistance ................ 263
Ford Extended Service
Plan .................................. 368, 371Getting assistance outside the
U.S. and Canada ..................... 273
Getting roadside assistance ... 263
Getting the service you need.. 268
Ordering additional owner’s
literature ................................. 275
Utilizing the
Mediation/Arbitration
Program ................................... 273
Customizing your home screen.. 394
D
Defrost ....................................... 136
rear window ............................ 140
Dipstick
automatic transmission
fluid .................................. 299–300
engine oil ................................. 293
Display settings ......................... 447
Drivebelt .................................... 358
Driver alert ................................ 225
Driving under special
conditions .................. 193, 195, 197
sand ......................................... 196
snow and ice ........................... 198
through water ................. 197, 260
Dual automatic temperature
control (DATC) ......................... 136
E
Electronic message center ....... 114
Electronic stability control ...... 204
Emergencies, roadside
jump-starting .......................... 265
running out of fuel ................. 181
Emergency brake (see Parking
brake) ........................................ 201
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O
Octane rating ............................ 180
Overdrive ................................... 193
P
Pairing other phones ................ 430
Pairing your phone ................... 429
Pairing your phone for the first
time ............................................ 429
Parental MyKey programming ... 67
Park Assist ................................ 207
Parking brake ............................ 201
Parts (see Motorcraftparts)... 363
Passenger Occupant
Classification Sensor ................... 52
Phone settings .................. 434, 451
Phone voice commands ............ 435
POI categories ........................... 460
Point of Interest (POI) ............. 460
Power distribution box (see
Fuses) ........................................ 278
Power door locks ........................ 73
Power liftgate .............................. 76
Power mirrors ........................... 102
Powerpoint ................................ 168
Power steering .......................... 240
fluid, refill capacity ................ 359
fluid, specifications ................. 359
Power Windows ......................... 100
Privacy information .................. 397
Push button start system ......... 174Q
Quick touch buttons ................. 466
R
Radio .......................................... 132
AM/FM ..................................... 407
Single CD ................................ 132
Radio reception ......................... 130
Radio voice commands ............. 413
Rear heated/cooled seats ......... 149
Rear seat controls
(if equipped) ............................. 134
Rear view camera
display ................................ 211, 448
Rear window defroster ............. 136
Receiving a text message ......... 433
Recommendations for
attaching safety restraints for
children ........................................ 23
Refrigerator ............................... 172
Relays ................................ 277–278
Remote entry system
illuminated entry ................ 75–76
locking/unlocking doors ........... 73
replacing the batteries ............. 62
Reverse sensing system ........... 206
Roadside assistance .................. 263
Route preferences .................... 462
S
Safety Belt Maintenance ............ 47
Safety belts (see Safety
restraints) .............................. 38, 41
Safety defects, reporting .......... 276
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Safety information .................... 395
Safety restraints .............. 38–39, 41
Belt-Minder............................. 42
extension assembly .................. 41
for adults ............................. 38–39
for children ......................... 19, 23
inflatable safety belt ................. 45
Occupant Classification
Sensor ........................................ 52
safety belt maintenance ........... 47
seat belt maintenance .............. 47
warning light and chime .......... 42
Safety restraints - LATCH
anchors ........................................ 29
Safety seats for children ...... 19, 23
Safety Compliance
Certification Label .................... 364
Satellite Radio ................... 132, 414
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 377
SD card ...................... 135, 422, 458
Seat belts (see Safety
restraints) .................................... 38
Seats .......................................... 152
child safety seats ................ 19, 23
climate control ................ 149, 151
easy access/easyout feature.... 148
front seats ............... 146, 149–150
heated ...................................... 149
memory seat ..................... 63, 147
second row seats ............ 152, 157
third row seats ........ 157–158, 160
Second-row power fold seat .... 154
SecuriCode keyless entry
system .......................................... 80
SecuriLock passive anti-theft
system .......................................... 82Sending new text messages ..... 432
Setting a destination ................ 458
Setting a destination by voice... 459
Setting the clock ............... 132, 446
Setting your wallpaper ............. 447
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ............. 414
SIRIUS satellite radio voice
commands ................................. 417
SIRIUS Travel Link ................... 439
SIRIUS Travel Link voice
commands ................................. 440
SOS Post Crash Alert ................. 50
Spare tire (see Changing the
Tire) ........................................... 350
Spark plugs,
specifications ............. 357–358, 363
Specification chart,
lubricants ................................... 359
Stability system ......................... 204
Starting your vehicle ................ 176
jump starting .......................... 265
push button start system ....... 174
Steering wheel ............................ 85
controls ...................................... 86
tilting ......................................... 85
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 426
Supported player, media
formats and metadata
information ................................ 426
SYNCServices ......................... 436
System settings ......................... 449
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