LINCOLN MKZ 2012 Navigation Manual

In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNCwill search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
will say the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
SYNCphone features (if equipped)
161SeeEnd User License Agreementat the end of this book
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WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘SYNC Apps’ tab on the
touchscreen
3. Select ‘911 Assist’.
4. Select the desired setting.
911 Assist Set ON or 911 Assist Set
OFF will appear in the display as a
confirmation. For more information,
please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors those systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report but youmust
register to use this feature.
SYNCphone features (if equipped)
162SeeEnd User License Agreementat the end of this book
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SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle diagnostic information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press the PHONE hard button.
SYNCphone features (if equipped)
163SeeEnd User License Agreementat the end of this book
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2. Select the ‘SYNC Apps’ tab.
3. Select ‘Vehicle Health Report’.
4. Select ‘Run Report’. SYNCwill
run a health report of the vehicle’s
diagnostic systems and send the
results to your selected e-mail
address.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone.
Automatic reports (available in the U.S. only)
You can also choose to have SYNCautomatically prompt you to run a
health report at certain mileage intervals. From the Vehicle Health
Report screen, simply select ‘Automatic Reports’ to turn on this feature.
Mileage interval (available in the U.S. only)
Once you have turned on the automatic report feature, you can then
choose at which mileage intervals you would like to be prompted to run
a health report. From the Vehicle Health Report screen, simply select
‘Mileage Interval’ and then select the desired mileage interval setting.
SYNCServices: Traffic, Directions & Information (TDI), if
equipped, U.S. only
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Yo umustregister to use the service. You must also have a
paired and connectedBluetoothenabled cellular phone in order to
connect to SYNCTraffic, Directions & Information Services. Refer to
thePhone Featureschapter for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
SYNCphone features (if equipped)
164SeeEnd User License Agreementat the end of this book
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To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the screens:
1. Press the PHONE hard button.
2. Select the ‘SYNC Apps’ tab on the touchscreen.
3. Select SYNC Services. SYNCwill initiate the call to the services
portal.
4. Follow the voice prompts.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Information. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
•Press the End button on the screen.
Downloading a destination:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the prompts to select your destination. Once your destination
is selected, the destination information is sent to your vehicle. After the
destination download is complete, the phone call is automatically ended.
SYNCphone features (if equipped)
165SeeEnd User License Agreementat the end of this book
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3. Your navigation system will then calculate the route and provide
driving instructions. Refer to theSetting a destinationchapter for more
information.
Note:You also have the ability to download a destination directly from
your favorite internet mapping site. Please visit www.syncmyride.com for
more information.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
SYNCphone features (if equipped)
166SeeEnd User License Agreementat the end of this book
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not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
SYNCAppLink™ (if equipped, U.S. only)
SYNCAppLink™ is a software application which allows you to connect
to and use applications on your smartphone such as Pandora and
Stitcher via your SYNCsystem (provided your phone is compatible with
these features).
To check your phone’s compatibility and available applications, please
visit www.SyncMyRide.com.
To access:
1. Press the PHONE hard button.
2. Select the SYNC Apps tab on the touchscreen.
3. Select Mobile Apps.
SYNCphone features (if equipped)
167SeeEnd User License Agreementat the end of this book
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4. From this screen, select an
application, such as Pandora or
Stitcher for example. If no
applications are listed, you may
select the Find Applications option
to have SYNC find capable
applications on your smart phone.
5. When selected, you can use the
features which accompany your
chosen application such as Thumbs
up, Thumbs Down, etc. on the new screen.
When a mobile media application
has been selected, you can access
the application by pressing the
MEDIA hard button and selecting
the User Device tab.
Press Source repeatedly until the
desired application (i.e. Stitcher or
Pandora) is selected. The
application features can be selected
on screen.
For more information, please visit www.SyncMyRide.com
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 3 mph
(5 km/h).
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate
many popularly used text messaging acronyms such as “lol”. SYNCalso
allows you to respond with a list of predefined messages.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
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2. Select the ‘Text Message’ tab on
the touchscreen. SYNCwill
automatically check to see if the
currently connected phone supports
text messaging. If it does not, this
screen will display.
3. If your phone is equipped for text messaging, SYNCwill take you to
the text messaging screen. From this screen you will be able to select
from the following options:
View:Select the desired text message and press VIEW to view the text
message.
Note:For your safety, this is a speed dependent feature.
Listen:Select desired message and press LISTEN to have the system
read the text message to you aloud.
Compose:Select to compose a new text message.
Note:For your safety, this is a speed dependent feature.
Delete All:Select to delete all text messages from SYNC.
Note:This will not delete all messages from yourBluetoothenabled
cellular phone.
Download:If your phone supports downloading text messages via
Bluetoothwireless technology, you can download your unread text
messages to SYNC.
Note:SYNCdoes not download read text messages from your phone.
Receiving an incoming text message
When there is an incoming text message, an audible tone will sound and
the screen will display a pop up with the caller name and ID if supported
by your phone.
Press ‘View’ to view the text message.
Press ‘Listen’ for SYNCto read the message to you aloud.
Press ‘Reply’ to send a reply text message.
Press ‘Dial’ to call the contact.
Press ‘Cancel’ to exit the screen.
SYNCphone features (if equipped)
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From the ‘View’ screen, you can then choose to:
•Listenas SYNCreads the message to you aloud.
•Composeyour own message.
Note:This is a speed dependent feature.
•Replyto the message.
Note:This is a speed dependent feature.
•Forwardthe text message to someone in your phone book or to a
phone number.
Note:This is a speed dependent feature.
Sending a text message
Note:Sending text messages viaBluetoothis a phone dependent feature.
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 3 mph (5 km/h).
1. Press the PHONE hard button.
2. Select the ‘Text Message’ tab on
the touchscreen.
3. Press ‘Compose’.
4. Scroll using
/on the
touchscreen to cycle through a list
of 15 predefined text messages you
can send from SYNC.
•Can’t talk right now
•Call me
•Call you later
•Be there in 10 minutes
•Be there in 20 minutes
SYNCphone features (if equipped)
170SeeEnd User License Agreementat the end of this book
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Supplement, 3rd Printing
USA(fus)