LINCOLN MKZ 2012 Navigation Manual

SYNCaudio voice control
This feature allows you to set the
system to automatically listen for
USB or SYNC voice commands first,
if desired. This eliminates the need
to say “USB” or “User Device”
before any of the SYNC media
commands.
When ‘On’ is selected, you do not need to say, “USB” or “User Device”
first to control a connected USB device.
When ‘Off’ is selected, you will need to say, “USB” or “User Device”
before all SYNC commands.
System overview
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VOICE RECOGNITION
Your vehicle may be equipped with an advanced interactive Voice
Recognition (VR) system. This system allows you to perform many
operations such as operating the navigation, audio, phone (if equipped),
media, climate (if equipped), display and voice settings by “speaking”
certain commands. The system will respond with a series of audible
tones, prompts, questions and spoken confirmations depending on the
situation and the chosen level of dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
The navigation system has five different audible tones that will play
depending on the circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are
several possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
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ask you to say the command again. If you have Confirmation prompts
OFF, the system may assume it understood your request or may ask you
to repeat your request. If the system is unsure of what was asked, it will
prompt you to try again or ask for help.
Note:Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
HOW TO USE VOICE COMMANDS WITH YOUR SYSTEM
Press
or VOICE on your steering wheel controls to activate Voice
Recognition. Depending on the feedback setting, you will hear the
prompt, “Please say a command” followed by a tone, or you will hear a
tone, signaling that the system is ready to accept your command. Any
command spoken prior to the beep will not register with the system.
Speak the command clearly to ensure that the system is able to
recognize and perform the desired function. You can, at any time,
press
or VOICE and say “Help” for a list of possible commands.
The main categories of your voice commands are as follows:
•Navigation•Climate (if equipped)
•Audio•Jukebox
•Radio•Display mode
•User profile•Disc
•CD•DVD
•Video CD•Line in
•Phone (if equipped)•Rear DVD (if equipped)
•Voice settings•USB (if equipped)
•Dial (if equipped)•Bluetooth audio (if equipped)
•Tutorial•Confirmations
To access a list of all available voice commands:
1. Press the i button (
) on the navigation system.
2. Select the ‘Help’ tab on the touchscreen.
3. Select ‘Voice commands’ at the top of the screen.
4. Select the desired category.
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Voice recognition visual feedback
When Voice recognition (VR) is activated, the following icons will appear
in the status bar.
VR State VR Icon
Main Menu/Generic
VR recognition failure
VR session unsuccessful?
Listening
Listening paused
Speaking instructions
For the best voice recognition, please ensure that:
•The interior of the vehicle needs to be as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing voice commands.
•Press
or VOICE and wait until the second tone sounds before
speaking a command.
•Speak naturally without large pauses in between words.
•Speak louder if background noise is preventing the system from
recognizing your command
•Only one person should speak while the system is listening for a
command.
•Please realize voice recognition performance is not 100% and varies by
user. The voice recognition system is meant to be a secondary
convenience control and if it doesn’t operate optimally, you can still
operate your system via the touch screen and hard buttons.
To speak voice commands:
Depending on the feedback setting, the system will respond differently. If
the feedback settings are set to ‘Standard’, the system will respond with a
tone, a prompt and another tone. If the feedback settings are set to
Advanced, the system will respond without a prompt and with tones only.
1. Pressor VOICE on the steering wheel. A tone will sound.
2. The system will say, “Please say a command” and VOICE/Main Menu
and
will appear in the status bar.
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3. A tone will sound and the ’Listening’ icon will appear in the status bar
signifying the system is ready for your command.
4. Speak your command loudly and clearly.
5. If the system is not confident that it recognized the command, it will
ask you for confirmation. If the system does not recognize or hear your
voice command, it will say, “Sorry, please say a command or say Help”
and will allow you to repeat the voice command. The ’voice failed’ icon
will appear in the status bar.
6. If the system does not recognize or hear your voice command a
second time, the system will say, “Sorry, please say a command” and will
allow you to repeat the voice command. The ’voice failed’ icon will
appear in the status bar.
7. If the system doesn’t recognize or hear your command a third time,
the voice session is terminated.
8. Once the system does understand your command, (and the feedback
settings are set to standard), a tone will sound and the system will say,
“<Command> Please say a command.” VOICE/Command and
will
appear in the status bar.
9. The listening tone will sound and the appropriate voice menu name
and the listening icon will appear in the status bar as the system waits
for your response. Speak the command clearly and loudly.
10. This sequence of events occurs until the voice recognition session is
complete.
ADJUSTING THE VOICE PROMPT VOLUME
There are three different ways you can adjust the voice volume:
•When the system is speaking, turn the volume knob to decrease or
increase the volume.
OR
1. Press the MENU hard button.
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2. Select the ‘Feedback Settings’
tab.
3. Press + to increase or — to
decrease the voice volume levels.
OR
1. Press
or VOICE on the steering wheel. A tone will sound followed
by the prompt, “Please say a command.” Another tone will sound
signaling the system is ready to accept your command.
2. Say “Voice volume decrease” or “Voice volume increase”.
Voice feedback / interaction
You can adjust the level of interaction and feedback you would like from
your voice recognition system. There are four different levels varying
from the most interaction/feedback to the least.
Standard Interaction Mode with Confirmation Prompts on:This
selection provides the most feedback and guidance from the system. You
will be prompted to say a command. The system will repeat your
command and ask, “Is that correct?”
Standard mode with prompts off:This selection offers the second
highest level of feedback with the system. You will be prompted to say a
command. If the system is not certain of your command, the system will
repeat your command and ask, “Is that correct?”
Advance mode with prompts on:You will be prompted by two tones.
If the system is not certain of your command, the system may repeat
your command and ask, “Is that correct?”.
Advance mode with prompts off:This selection provides the least
interaction with the system. You will be prompted by two tones. You will
rarely be asked to confirm your command.
Standard interaction mode provides more detailed interaction and guidance
with confirmation prompts while the advanced mode has less audible
interaction and more tone prompts. Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request. Tone prompts are audible sounds signifying the
system has entered a mode or is waiting for your command.
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To access these settings:
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab
on the touchscreen to make
adjustments.
VOICE RECOGNITION TUTORIAL
Your system has three different tutorials to help you become better
acquainted with the voice recognition system. They are as follows:
•Lesson one: What you can do with speech
•Lesson two: How we’ll work together
•Lesson three: Getting accustomed to the system
To access:
1. Press
or VOICE on the steering wheel.
A tone will sound and the system will prompt you, “Please say a
command.”
2. After the tone, say “Tutorial”. The system will begin with Lesson 1.
3. To listen to a different lesson, press
on the steering wheel and say
one of the voice commands on the screen.
Tutorial voice commands
While listening to the tutorial lessons, press
or VOICE on the
steering wheel controls and after the tone, you may say any of the
following commands:
•Lesson 1•Lesson 2
•Lesson 3•Next Lesson
•Previous Lesson•Help
Note:If you are not in tutorial mode, pressor VOICE on the steering
wheel controls. When prompted, say, “Tutorial” and then press
or
VOICE on the steering wheel controls again to say any of the above
commands.
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VOICE NAME TAGS
Your voice recognition system includes a feature which allows you to
enter personal names for locations. These are called ’voice name tags’.
You can assign voice name tags to all locations entered in your Address
Book and then use them as destinations. Press
or VOICE on the
steering wheel controls and say, “Destination <nametag>” after the tone.
CREATING A USER PROFILE
You can create user profiles in your voice recognition system to help train
the system to fine tune its listening to a specific person (voice). To access:
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Select ‘Edit’.
4. Select ‘Create’ to create either Profile 1 or Profile 2.
5. Follow the voice prompt instructions.
CREATING A USER PROFILE USING VOICE RECOGNITION
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Create”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
4. Say “User Profile 1” or “User Profile 2”.
5. Follow the voice prompts.
Once a user profile has been created, it will then become the active user
profile in the system.
Selecting a user profile
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Select the ’Profile 1’ or ’Profile 2’ icon.
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Selecting a user profile using voice recognition
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Select”.
4. Depending on the chosen level of feedback, you will need to select
which user profile.
Editing a user profile
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Scroll down and select ‘Edit’.
4. Select ‘Continue’ to edit either Profile 1 or Profile 2.
5. A pop-up window will appear to confirm and the system will prompt
“This profile has been partially created by <name>. Only <name>
should continue to create this profile. Would you like to continue to
create this profile?”
Editing a user profile using voice recognition
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Edit”.
4. Depending on the chosen level of feedback, you will need to
tell/confirm which user profile to edit.
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Deleting a user profile
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback Settings’ tab on the touchscreen.
3. Use the scroll arrow to go to the second page and press the ‘Edit’
button to ‘Manage Voice Recognition User Profiles’.
4. Select ‘Delete’ to delete either Profile 1 or Profile 2.
5. Select YES when the confirmation pop-up window appears.
Deleting all user profiles at once
1. Press the MENU hard button.
2. Select the ‘System Settings’ tab.
3. Press the ‘View’ button for ‘Delete Stored items’.
4. Select ‘Voice Recognition User Profile’.
Deleting a user profile using voice recognition
1. Press
or VOICE on the steering wheel. A tone will sound and the
system will say, “Please say a command”. Another tone will sound
signaling the system is ready for your command.
2. Say “User Profile”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
3. Say “Delete”.
VOICE/User Profile and
will appear in the status bar and then the
icon will change to the listening icon (Listening).
4. Depending on the chosen level of feedback, you will need to
tell/confirm which user profile to delete.
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