light LINCOLN MKZ 2020 Owners Manual

Multi Contour Seats (If Equipped)
Select this tile to adjust the position and
massage function of your multi contour seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar function
of your seat. Message Center
(If Equipped)
Select this tile to view vehicle messages.
Personal Profiles
(If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles. Valet Mode
(If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting
(If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
452
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
477
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

SUNA Products and/or Services are intended
as an aid to personal motoring and travel
planning, and do not provide comprehensive
or accurate information on all occasions. On
occasions, you may experience additional
delay as a result of using SUNA Products
and/or Services. You acknowledge that it is
not intended, or suitable, for use in
applications where time of arrival or driving
directions may impact the safety of the public
or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and active,
remain at all times responsible for observing
all relevant laws and codes of safe driving.
In particular, you agree to only actively
operate SUNA Products and/or Services
when the Vehicle is at a complete stop and
it is safe to do so.
5. Service Continuity and Reception of the
SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable for
technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw SUNA
Products and/or Services at any time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or the
manufacturer of your device (the
“Suppliers”)) shall be liable to you or to any
third party for any damages either direct,
indirect, incidental, consequential or
otherwise arising out of the use of or inability
to use SUNA Products and/or Services even
if Intelematics or a Supplier has been advised
of the possibility of such damages. You also
acknowledge that the neither Intelematics
nor any Supplier guarantees nor make any
warranties that relate to the availability, accuracy or completeness of SUNA Products
and/or Services, and to the extent which it
is lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State or
Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development may
mean that some information is not entirely
up-to-date. The information in this document
is subject to change without notice.
DECLARATION OF CONFORMITY
Your vehicle could have components that
transmit and receive radio waves and are
therefore subject to government regulation.
These components must accept any
interference received, including interference
that could cause undesired operation. For
certification labels and declarations of
conformity, visit
www
. wirelessconformity . ford. com .
543
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Appendices

9
911 Assist...........................................................55
A
A/C See: Climate Control..........................................135
About This Manual
............................................7
ABS See: Brakes...........................................................193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................194
Accessories....................................................470
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control.............222
Active Park Assist........................................209 Using Active Park Assist....................................210
Adaptive Headlamps
.....................................90
System Check........................................................90
Adjusting the Headlamps............................321 Horizontal Aim Adjustment..............................322
Vertical Aim Adjustment....................................321 Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position...........................................81
Memory Feature.....................................................81
AFS See: Adaptive Headlamps..................................90
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control..........................................135
Air Filter See: Changing the Engine Air Filter..............322
Alarm See: Anti-Theft Alarm...........................................78
All-Wheel Drive
..............................................184
Ambient Lighting............................................92
Adjusting the Brightness....................................92
Changing the Color..............................................92
Switching Ambient Lighting Off........................92
Switching Ambient Lighting On........................92
Anti-Theft Alarm..............................................78 Arming the Alarm..................................................79
Disarming the Alarm.............................................79
Appendices...................................................508 Apps.................................................................448
SiriusXM Traffic and Travel Link......................449
Using Apps on an Android Device................449
Using Apps on an iOS Device.........................
448
Using Mobile Navigation on an Android Device...............................................................449
At a Glance
........................................................19
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime..................108
Audio Control..................................................82 You can operate the following functions with
the control:.........................................................82
Audio System
................................................400
General Information...........................................400
Audio Unit
.......................................................401
Adjusting the Volume.........................................401
Changing Radio Stations...................................401
Ejecting the CD....................................................401
Inserting a CD.....................................................402
Playing or Pausing Media................................402
Selecting the Audio Modes.............................402
Switching the Audio Unit On and Off............402
Using Seek, Fast Forward and Reverse.......402
Auto Hold........................................................196 Using Auto Hold..................................................197
545
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Global Opening and Closing.......................96
Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................321
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints...........................................141
Head Restraints..............................................141
Adjusting the Head Restraint...........................142
Tilting Head Restraints ......................................142
Heated Exterior Mirrors...............................138
Heated Rear Window...................................138
Heated Seats
..................................................148
Front Seats............................................................148
Rear Seats.............................................................149
Heated Steering Wheel.................................83
Heating See: Climate Control..........................................135
Hints on Controlling the Interior Climate...........................................................137
Defogging the Side Windows in Cold Weather.............................................................138
General Hints........................................................137 Quickly Cooling the Interior..............................138
Quickly Heating the Interior.............................138
Recommended Settings for Cooling..............138
Recommended Settings for Heating..............138
Hints on Driving With Anti-Lock Brakes............................................................194
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
I
In California (U.S. Only)...............................273
Information Display Control
.........................83
Information Displays.....................................109 General Information............................................109
Information Messages
..................................115
Active Park.............................................................115
Adaptive Cruise Control.....................................116
Adaptive Headlamps...........................................117
AdvanceTrac ™.........................................................117
Airbag......................................................................117
Alarm.......................................................................118
Automatic Engine Shutdown.............................
118
AWD........................................................................\
.119
Battery and Charging System..........................120
Blind Spot Information and Cross Traffic Alert System................................................................121 Doors and Locks...................................................121
Driver Alert............................................................122
Fuel........................................................................\
.122
Hill Start Assist.....................................................123
Keys and Intelligent Access..............................123
Lane Keeping System........................................124
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Park Brake.............................................................127
Power Steering....................................................128
Pre-Collision Assist.............................................129
Remote Start.........................................................129
Seats.......................................................................130
Starting System ...................................................130
Tire Pressure Monitoring System.....................131
Traction Control....................................................131
Transmission.........................................................132
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
551
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Interior Lamps...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92
Interior Luggage Compartment Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting
..............................................161
Ignition Modes......................................................161
Keys and Remote Controls
...........................57 L
Lane Keeping System
.................................232
Switching the System On and Off..................233
Lighting Control
...............................................87
Flashing the Headlamp High Beam.................88
Headlamp High Beam.........................................88
Lighting
..............................................................87
General Information..............................................87
Lincoln Automotive Financial Services......14
Lincoln Protect
..............................................472
Lincoln Protect (CANADA ONLY)....................473
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................472
Load Carrying
.................................................251
Load Limit........................................................251 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................255
Vehicle Loading - with and without a Trailer
.................................................................251
Locking and Unlocking..................................67 Activating Intelligent Access.............................68
Autolock..................................................................70
Battery Saver...........................................................71
Illuminated Entry...................................................70
Illuminated Exit......................................................70 Locking and Unlocking the Doors with the
Key Blade...........................................................69
Luggage Compartment........................................71
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access Keys.....................................................................69
Lug Nuts See: Changing a Road Wheel.........................
355
M
Maintenance...................................................301 General Information............................................301
Memory Function..........................................146 Easy Entry and Exit Feature..............................
147
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob.......147
Saving a PreSet Position...................................146
Message Center See: Information Displays.................................109
Mirrors See: Windows and Mirrors.................................95
Mobile Communications Equipment..........16
Moonroof..........................................................99 Opening and Closing..........................................101
Type 1.....................................................................100
Type 2....................................................................100
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R
Rear Parking Aid...........................................203
Object Distance Indicator................................205
Rear Seat Armrest
.........................................159
Rear Seats.......................................................147
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................217
Recommended Towing Weights
...............257
Reduced Engine Performance..................262
Refueling..........................................................170 System Warnings.................................................172
Remote Control
...............................................57
Car Finder...............................................................60
Intelligent Access Key..........................................57
Remote Start..........................................................60
Replacing the Battery..........................................58
Sounding the Panic Alarm..................................60
Remote Start
...................................................139
Automatic Settings..............................................139
Heated and Cooled Features..........................139
Last Settings.........................................................139
Repairing Minor Paint Damage
..................331
Replacement Parts Recommendation........15 Collision Repairs....................................................15 Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................279
Reporting Safety Defects (U.S. Only).......279
Resuming the Set Speed...........................222
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel
.....................................169
Adding Fuel From a Portable Fuel
Container..........................................................169
Filling a Portable Fuel Container.....................
169
S
Safety Canopy™................................................51
Safety Precautions........................................167 Satellite Radio
...............................................405
Satellite Radio Electronic Serial Number
(ESN)..................................................................406
Satellite Radio Reception Factors..................405
SiriusXM Satellite Radio Service....................406
Troubleshooting..................................................407
Scheduled Maintenance Record..............488
Scheduled Maintenance.............................475
Seatbelt Extensions
........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats
.................................................................140
Security..............................................................77
Settings............................................................451 911 Assist................................................................451
Ambient Lighting................................................452
Audio......................................................................451
Automatic Updates.............................................451
Bluetooth...............................................................451
Charge Settings...................................................451
Clock.......................................................................451
Display....................................................................451
554
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T
Technical Specifications
See: Capacities and Specifications...............365
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................274
Tire Care.........................................................335
Glossary of Tire Terminology..........................336
Information About Uniform Tire Quality
Grading.............................................................335
Information Contained on the Tire Sidewall............................................................337
Temperature A B C.............................................336
Traction AA A B C...............................................336
Treadwear............................................................335
Tire Pressure Monitoring System............350 Changing Tires With a Tire Pressure
Monitoring System..........................................351
Understanding Your Tire Pressure Monitoring System .............................................................352
Tires See: Wheels and Tires......................................335
Towing a Trailer............................................256 Load Placement..................................................256
Towing the Vehicle on Four Wheels
.......260
Emergency Towing............................................260
Recreational Towing..........................................260
Towing.............................................................256 Traction Control
.............................................199
Principle of Operation........................................199
Transmission Code Designation................371
Transmission...................................................178
Transporting the Vehicle
............................270
U
Under Hood Overview - 2.0L....................303
Under Hood Overview - 3.0L....................305
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
USB Port
.........................................................408
Using Adaptive Cruise Control.................222 Automatic Cancellation....................................226
Blocked Sensor..................................................228
Canceling the Set Speed.................................226
Changing the Set Speed..................................225
Detection Issues.................................................226
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................224
Hilly Condition Usage.......................................226
Overriding the Set Speed................................225
Park Brake Application.....................................226
Resuming the Set Speed.................................226
Setting the Adaptive Cruise Speed...............
223 Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................223
Setting the Gap Distance.................................
224
Switching Adaptive Cruise Control Off........226
Switching Adaptive Cruise Control On.........
223
Switching to Normal Cruise Control..............230
System Not Available........................................228
Using All-Wheel Drive..................................184 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................186
Operating AWD Vehicles With Spare or Mismatched Tires...........................................186
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
......................................349
Using Stability Control.................................201
Using Summer Tires....................................349
Using Traction Control.................................199 Switching the System Off..................................199
System Indicator Lights and Messages.........199
Using a Switch.....................................................199
Using the Information Display Controls........199
Using Voice Recognition..............................411 Apps.......................................................................420
Automatic Blower Motor Speed
Reduction.........................................................422
Climate...................................................................415
Entertainment.......................................................413
556
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

General..................................................................412
Navigation.............................................................418
Phone.....................................................................416
SiriusXM Traffic and Travel Link.......................421
Voice Settings......................................................421
Utilizing the Mediation/Arbitration Program (Canada Only).............................................275
V
Vehicle Care..................................................324 General Information...........................................324
Vehicle Certification Label.........................370
Vehicle Identification Number...................370
Vehicle Storage
............................................332
Body.......................................................................332
Brakes....................................................................333
Cooling system...................................................333
Disconnecting Your 12 Volt Battery................333
Engine...................................................................332
Fuel system..........................................................333
General..................................................................332
Miscellaneous......................................................333
Removing Vehicle From Storage....................
333
Tires.......................................................................333
Ventilation See: Climate Control..........................................135 VIN
See: Vehicle Identification Number...............
370
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................104
Anti-Lock Brake System Warning Lamp........104
Auto Hold Active.................................................104
Auto Hold Unavailable.......................................104
Automatic Headlamp High Beam
Indicator............................................................104
Battery....................................................................104
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................105
Cruise Control Indicator....................................105
Direction Indicator..............................................105
Door Ajar...............................................................105
Electric Park Brake..............................................105
Engine Coolant Temperature Warning Lamp..................................................................105
Engine Oil..............................................................105
Fasten Seatbelt Warning Lamp.......................106
Front Airbag..........................................................106
Headlamp High Beam Indicator......................106
Heads Up Display...............................................106
Hood Ajar..............................................................106 Lane Keeping System Lamp.............................106
Low Fuel Level Warning Lamp.........................106
Low Tire Pressure Warning Lamp...................106
Low Washer Fluid Level Warning Lamp........106
Parking Lamps......................................................107
Powertrain Fault...................................................107
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................107
Washer Fluid Check
......................................318
Washers See: Cleaning the Exterior...............................325
See: Wipers and Washers...................................
84
Waxing............................................................326
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93
What Is Cruise Control.................................221
Wheel Nuts See: Changing a Road Wheel.........................
355
Wheels and Tires
..........................................335
Technical Specifications...................................363
Wi-Fi Hotspot.................................................398
Windows and Mirrors.....................................95
Windshield Washers
......................................86
557
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index