LINCOLN MKZ 2020 Owners Manual

Owner’s Manual
2020 MKZ
November 2019
Second Printing
Litho in U.S.A.
2020 MKZ Owner’s Manual
owner.lincoln.comlincolncanada.com
LH6J 19A321 AB

The information contained in this publication was correct at the time of\
going to print. In the interest of continuous development, we reserve \
the right to change specifications,
design or equipment at any time without notice or obligation. No part o\
f this publication may be reproduced, transmitted, stored in a retrieval\
system or translated into any language
in any form by any means without our written permission. Errors and omi\
ssions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191010183821
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor
vehicle can expose you to chemicals including engine exhaust, carbon mon\
oxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands
frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and related accessories contain lead and lead
compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
...........................................7
Symbols Glossary .............................................
7
Data Recording ...............................................
10
Perchlorate .......................................................
14
Lincoln Automotive Financial Services ........................................................................\
..
14
Replacement Parts Recommendation ........................................................................\
..
15
Special Notices ...............................................
15
Mobile Communications Equipment .........
16
Export Unique Options ..................................
17
Environment
Protecting the Environment .........................
18
At a Glance
Instrument Panel .............................................
19
Child Safety
General Information .......................................
21
Installing Child Restraints ............................
23
Booster Seats .................................................
30Child Restraint Positioning
..........................
33
Child Safety Locks .........................................
35
Seatbelts
Principle of Operation ..................................
36
Fastening the Seatbelts ...............................
37
Seatbelt Height Adjustment .......................
39
Seatbelt Warning Lamp and Indicator Chime ...........................................................
40
Seatbelt Reminder ..........................................
41
Child Restraint and Seatbelt Maintenance ........................................................................\
.
42
Seatbelt Extensions ......................................
43
Personal Safety System ™
Personal Safety System ™.............................
44
Supplementary Restraints System
Principle of Operation ..................................
45
Driver and Passenger Airbags ...................
46
Front Passenger Sensing System .............
48
Side Airbags ...................................................
50Driver and Passenger Knee Airbags
.........
51
Safety Canopy™ ...............................................
51
Crash Sensors and Airbag Indicator .........
53
Airbag Disposal ..............................................
54
911 Assist
What Is 911 Assist ...........................................
55
Emergency Call Requirements ..................
55
Emergency Call Limitations ........................
56
Keys and Remote Controls
General Information on Radio Frequencies ........................................................................\
.
57
Remote Control ..............................................
57
Replacing a Lost Key or Remote Control ........................................................................\
..
61
MyKey™
Principle of Operation ..................................
62
Creating a MyKey ..........................................
63
Clearing All MyKeys ......................................
64
Checking MyKey System Status ................
64
Using MyKey With Remote Start Systems ........................................................................\
65
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MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
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Instrument Cluster
Gauges
...........................................................102
Warning Lamps and Indicators .................
104
Audible Warnings and Indicators .............
107
Information Displays
General Information ....................................
109
Information Messages .................................
115
Climate Control
Automatic Climate Control ........................
135
Hints on Controlling the Interior Climate .......................................................................
137
Heated Rear Window ..................................
138
Heated Exterior Mirrors ..............................
138
Cabin Air Filter ..............................................
139
Remote Start ..................................................
139
Seats
Sitting in the Correct Position ...................
140
Head Restraints .............................................
141
Power Seats ...................................................
142
Memory Function .........................................
146Rear Seats
......................................................
147
Heated Seats .................................................
148
Climate Controlled Seats ...........................
149
Garage Door Opener
Universal Garage Door Opener ................
151
Auxiliary Power Points
Auxiliary Power Points ................................
157
Storage Compartments
Center Console ............................................
159
Overhead Console ......................................
159
Rear Seat Armrest ........................................
159
Starting and Stopping the Engine
General Information ......................................
161
Keyless Starting .............................................
161
Starting a Gasoline Engine ........................
162
Engine Block Heater ...................................
165Fuel and Refueling
Safety Precautions
.......................................
167
Fuel Quality ....................................................
168
Fuel Filler Funnel Location ........................
168
Running Out of Fuel ....................................
169
Refueling .........................................................
170
Fuel Consumption ........................................
173
Engine Emission Control
Emission Law .................................................
174
Catalytic Converter ......................................
175
Transmission
Automatic Transmission ..............................
178
All-Wheel Drive
Using All-Wheel Drive .................................
184
Brakes
General Information .....................................
193
Hints on Driving With Anti-Lock Brakes .......................................................................
194
Electric Parking Brake .................................
194
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Auto Hold
.......................................................196
Traction Control
Principle of Operation .................................
199
Using Traction Control ................................
199
Stability Control
Principle of Operation ...............................
200
Using Stability Control ................................
201
Parking Aids
Principle of Operation ................................
203
Rear Parking Aid ..........................................
203
Front Parking Aid ........................................
205
Side Sensing System .................................
207
Active Park Assist .......................................
209
Rear View Camera .......................................
217
Cruise Control
What Is Cruise Control ................................
221
Switching Cruise Control On and Off ......
221
Setting the Cruise Control Speed ............
221
Canceling the Set Speed ..........................
222Resuming the Set Speed
..........................
222
Cruise Control Indicators ..........................
222
Using Adaptive Cruise Control ................
222
Driving Aids
Driver Alert .....................................................
231
Lane Keeping System ................................
232
Blind Spot Information System ................
237
Cross Traffic Alert ........................................
239
Steering .........................................................
244
Pre-Collision Assist .....................................
245
Drive Control ................................................
249
Load Carrying
Load Limit .......................................................
251
Towing
Towing a Trailer ...........................................
256
Recommended Towing Weights .............
257
Essential Towing Checks ..........................
258
Towing the Vehicle on Four Wheels ......
260Driving Hints
Breaking-In
...................................................
262
Reduced Engine Performance ................
262
Economical Driving .....................................
262
Driving Through Water ..............................
263
Floor Mats .....................................................
264
Roadside Emergencies
Roadside Assistance ..................................
265
Hazard Flashers ..........................................
266
Fuel Shutoff ..................................................
266
Jump Starting the Vehicle .........................
267
Post-Crash Alert System ............................
270
Transporting the Vehicle ...........................
270
Customer Assistance
Getting the Services You Need ...............
272
In California (U.S. Only) ..............................
273
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
274
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
275
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Getting Assistance Outside the U.S. and
Canada ......................................................276
Ordering Additional Owner's Literature ......................................................................
278
Reporting Safety Defects (U.S. Only) ......
279
Reporting Safety Defects (Canada Only) ......................................................................
279
Fuses
Fuse Specification Chart ............................
281
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview - 2.0L ...................
303
Under Hood Overview - 3.0L ...................
305
Engine Oil Dipstick - 2.0L .........................
306
Engine Oil Dipstick - 3.0L ..........................
306
Engine Oil Check ........................................
306
Oil Change Indicator Reset ......................
308
Engine Coolant Check ...............................
308
Automatic Transmission Fluid Check ......
313
Brake Fluid Check ........................................
317Washer Fluid Check
....................................
318
Fuel Filter ........................................................
318
Changing the 12V Battery ..........................
318
Checking the Wiper Blades .....................
320
Changing the Wiper Blades .....................
320
Adjusting the Headlamps ..........................
321
Changing a Bulb ..........................................
322
Changing the Engine Air Filter ................
322
Vehicle Care
General Information ....................................
324
Cleaning Products .......................................
324
Cleaning the Exterior .................................
325
Waxing ...........................................................
326
Cleaning the Engine ...................................
327
Cleaning the Windows and Wiper Blades ......................................................................
327
Cleaning the Interior ...................................
328
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
330
Cleaning Leather Seats ..............................
331
Repairing Minor Paint Damage .................
331
Cleaning the Wheels ...................................
331Vehicle Storage
...........................................
332
Body Styling Kits ..........................................
334
Wheels and Tires
Tire Care ........................................................
335
Using Summer Tires ...................................
349
Using Snow Chains .....................................
349
Tire Pressure Monitoring System ...........
350
Changing a Road Wheel ...........................
355
Technical Specifications ............................
363
Capacities and Specifications
Engine Specifications - 2.0L .....................
365
Engine Specifications - 3.0L .....................
366
Motorcraft Parts - 2.0L ................................
367
Motorcraft Parts - 3.0L ...............................
369
Vehicle Identification Number .................
370
Vehicle Certification Label ........................
370
Transmission Code Designation ...............
371
Capacities and Specifications - 2.0L ......
372
Capacities and Specifications - 3.0L ......
382
Bulb Specification Chart ............................
392
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Connected Vehicle
Connected Vehicle Requirements
..........395
Connected Vehicle Limitations ................
395
Connecting the Vehicle to a Mobile Network .....................................................
395
Connecting the Vehicle to a Wi-Fi Network ......................................................................
395
Connected Vehicle – Troubleshooting ......................................................................
396
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ...........................
398
Changing the Wi-Fi Hotspot Name or Password ...................................................
398
Audio System
General Information ...................................
400
Audio Unit ......................................................
401
Digital Radio .................................................
402
Satellite Radio ..............................................
405
USB Port ........................................................
408
SYNC™ 3
General Information ...................................
409Using Voice Recognition
.............................
411
Entertainment ...............................................
423
Climate ...........................................................
435
Phone .............................................................
438
Navigation .....................................................
440
Apps ................................................................
448
Settings ...........................................................
451
SYNC™ 3 Troubleshooting .........................
453
Accessories
Accessories ..................................................
470
Lincoln Protect
Lincoln Protect .............................................
472
Scheduled Maintenance
General Maintenance Information ..........
475
Normal Scheduled Maintenance ............
480
Special Operating Conditions Scheduled Maintenance ............................................
484
Scheduled Maintenance Record .............
488Appendices
Electromagnetic Compatibility
................
508
End User License Agreement ...................
513
Declaration of Conformity .........................
543
Declaration of Conformity - Vehicles With: SYNC 3 ......................................................
544
6
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle. Air conditioning system
Air conditioning system lubricant
type
7
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