tow LINCOLN MKZ HYBRID 2012 Owners Manual

Page 2 of 349

Locks and Security 110
Keys 110
Locks 115
Anti-theft system 127
Seating and Safety Restraints 133
Seating 133
Personal Safety System™ 145
Safety belt system 148
Airbags 159
Child restraints 176
Tires, Wheels and Loading 194
Tire information 194
Tire inflation 196
Tire Pressure Monitoring System (TPMS) 209
Vehicle loading 213
Trailer towing 219
Recreational towing 220
Driving 221
Starting 221
Brakes 226
AdvanceTrac229
Transmission operation 235
Reverse sensing system 237
Rear-view camera system 239
Roadside Emergencies 249
Getting roadside assistance 249
Hazard flasher switch 250
Fuel pump shut-off 251
Fuses and relays 251
Changing tires 259
Wheel lug nut torque 265
Jump starting 266
Wrecker towing 269
Table of Contents
2
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 5 of 349

Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
Introduction
5
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 12 of 349

Question Answer
How long will my high voltage
battery last? Does it need
maintenance?The high voltage battery system is
designed to last the life of the
vehicle and requires no
maintenance.
Can you charge the battery with a
plug into an A/C outlet?There are no provisions for
charging the high voltage battery
from a power supply external to
the vehicle.
Can I tow the hybrid behind my
motor home with all four wheels
down?Yes. Your hybrid vehicle can be
“flat-towed” without modification.
See theRecreational towing
section in theTires, Wheels and
Loadingchapter for more
information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Introduction
12
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 19 of 349

has recently run down or been disconnected. If the vehicle does not
need I/M testing, do nothing. The vehicle is designed to check the
emission control system during normal driving. If the vehicle needs
I/M testing, refer to theReadiness for Inspection/Maintenance (I/M)
testingsection in theMaintenance and Specificationschapter.
•Illuminates with engine running:The light stays on after the
engine is started. It indicates that the on board diagnostics system has
detected a problem with the engine, transmission or an
emission-related component or system. Contact your authorized dealer
as soon as possible. The vehicle will usually be drivable and will not
require towing. Refer toOn-board diagnostics (OBD-II)section in
theMaintenance and Specificationschapter for information on
temporary malfunctions that may not require vehicle service.
•Blinks with engine running:The light stays on after the engine is
started and sometimes blinks. It indicates that the On Board
Diagnostics System has detected an engine misfire problem with the
engine. While the light is blinking, engine misfire is occurring which
could damage your catalytic converter. Drive in a moderate fashion
(avoid heavy acceleration and deceleration) and contact your
authorized dealer as soon as possible.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning:To confirm
the brake system warning light is
functional, it will momentarily
illuminate when the ignition is
turned to the on position (when the
engine is not running), or in a position between on and start, or by
applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, contact your authorized dealer as soon as possible. Illumination
after releasing the parking brake indicates low brake fluid level or brake
system malfunction. Contact your authorized dealer as soon as possible.
P!
BRAKE
Instrument Cluster
19
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 61 of 349

GENERAL AUDIO INFORMATION
Radio frequencies:AM and FM frequencies are established by the
Federal Communications Commission (FCC) and the Canadian Radio and
Telecommunications Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.7, 87.9–107.7, 107.9 MHz
Radio reception factors:There are three factors that can affect radio
reception:
•Distance/strength: The further you travel from a station, the weaker
the signal and the weaker the reception.
•Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
•Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
CD/CD player care:
Do:
•Handle discs by their edges only. Never touch the playing surface.
•Inspect discs before playing. Clean only with an approved CD cleaner
and wipe from the center out.
Don’t:
•Expose discs to direct sunlight or heat sources for extended periods
of time.
•Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a
scratch protection film attached, and CDs with homemade paper
(adhesive) labels should not be inserted into the CD player. The
label may peel and cause the CD to become jammed. It is
recommended that homemade CDs be identified with permanent
felt tip marker rather than adhesive labels. Ballpoint pens may
damage CDs. Please contact your authorized dealer for further
information.
Audio system warranty and service:Refer to theWarranty
Guide/Customer Information Guidefor audio system warranty
information. If service is necessary, see your dealer or qualified technician.
Entertainment Systems
61
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 62 of 349

Satellite radio information (if equipped)
Satellite radio channels:SIRIUSbroadcasts a variety of music, news,
sports, weather, traffic and entertainment satellite radio channels. For
more information and a complete list of SIRIUSsatellite radio channels,
visit www.sirius.com in the United States, www.siriuscanada.ca in
Canada, or call SIRIUSat 1–888–539–7474.
Satellite radio reception factors:To receive the satellite signal, your
vehicle has been equipped with a satellite radio antenna located on the
roof of your vehicle. The vehicle roof provides the best location for an
unobstructed, open view of the sky, a requirement of a satellite radio
system. Like AM/FM, there are several factors that can affect satellite
radio reception performance:
•Antenna Obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUSsatellite radio service:SIRIUSSatellite Radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUSservice. Vehicles that are equipped with a factory
installed SIRIUSsatellite radio system include:
•Hardware and limited subscription term, which begins on the date of
sale or lease of the vehicle.
For information on extended subscription terms, the online media player
and other SIRIUSfeatures, please contact SIRIUSat 1–888–539–7474.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Entertainment Systems
62
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 64 of 349

Radio Display Condition Action Required
NO TEXT Artist information not
available.Artist information not
available at this time on
this channel. The
system is working
properly.
NO TEXT Song title information
not available.Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING _ XX Update of channel
programming in
progress. The XX
number indicates the
% complete.No action required. The
process should take no
longer than one
minute.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
Entertainment Systems
64
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 73 of 349

To aid in side window defogging/demisting in cold weather:
1. Select
.
2. Select A/C.
3. Adjust the temperature control to maintain comfort.
4. Set the fan speed to the highest setting.
5. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
R
The rear defroster control is located on the climate control panel and
works to clear the rear window of fog and thin ice.
The engine must be running to operate the rear window defroster.
Press
Rto turn the rear window defroster on. An indicator light on the
button will illuminate when active. The rear window defroster turns off
automatically after a predetermined amount of time, if a low battery
condition is detected or when the ignition is turned off or to the
accessory position. To manually turn off the rear window defroster at any
time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors,
the same button will activate both. Refer toExterior mirrorsin the
Driver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside or the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
73
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 77 of 349

Fog lamp control
With the ignition on, the fog lamps
can be turned on when the
headlamp control is pulled toward
you and is in any of the following
positions:
•Parking lamps
•Low beams
•Autolamps (when active)
The fog lamp indicator light will
illuminate when the fog lamps have been turned on. The fog lamps will
not operate when the high beams are active.
High beams
•Push the lever toward the
instrument panel to activate.
•Pull the lever toward you to
deactivate.
Flash-to-pass
Pull toward you slightly to activate
and release to deactivate.
O
F
F
Lights
77
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page 87 of 349

MULTI-FUNCTION LEVER
Windshield wiper:Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate toward you to decrease the
speed of the wipers.
Rain-sensing wipers (if
equipped):The rain-sensing wipers
will automatically activate when
moisture is present on the
windshield and the multi-function
switch is set to one of five
auto/interval moisture sensitivity settings. Rotate the end of the control
toward the windshield to increase the sensitivity. The speed of the
rain-sensitive wipers will vary based on the amount of moisture detected
on the windshield and the auto/interval setting. There are no interval
(intermittent wipe) settings on vehicles with rain-sensing wipers. The
wipers will continue to wipe as long as the presence of moisture is
detected on the windshield. More or less wiping may occur depending on
humidity, mist or light rain, or road spray.
Keep the outside of the windshield clean, especially the area around the
rear view mirror where the sensor is located or rain sensor performance
may be affected.
Note:During winter driving conditions with ice, snow or a salty road
mist, inconsistent or unexpected wiping or smearing may occur. In these
conditions, you can lower the sensitivity to reduce the amount of
smearing or override the feature by selecting low- or high-speed wiping
or turning the wiper system off.
Note:The wipers must be turned off before entering a car wash.
Windshield washer:Press the end
of the stalk:
•briefly: causes a single swipe of
the wipers without washer fluid.
•a quick press and hold: the
wipers will swipe three times with
washer fluid.
•a long press and hold: the wipers
and washer fluid will be activated
for up to ten seconds.
Driver Controls
87
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Page:   1-10 11-20 21-30 31-40 41-50 ... 50 next >