LINCOLN MKZ HYBRID 2019 Owners Manual
Page 391 of 575
Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone featuresalso appear. This includes signal strength, battery charge, text messaging and roaming.PhoneB
This map displays your current location or current route in real time.Navigation *CWhen you have navigation active, you also see the next turn and the length of time anddistance to your destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
388
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3E142599
Page 392 of 575
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list of commands available for the feature. Forexample, you could say:___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on any screen where multiple pages ofchoices are given.Next Page
You can use this command to view the previous page of options on any screen where multiple pagesof choices are given.Previous Page
Gives you available commands you can use on the current screen.Help
Included here are some of the most popularcommands for each SYNC 3 feature.
389
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 393 of 575
Audio Voice Commands
___ is a dynamic listing, meaning that foraudio voice commands it can be the name
of a Sirius channel or a channel number, aradio frequency number, or the name of anartist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number such as "Sirius channel 16".1Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM frequency such as "FM 88.7" or "AM1580".AM ___
FM ___
Allows you to tune to a specific HD frequency such as “FM 88.7 HD 1”.1FM ___ HD ___
Allows you to listen to music on your Bluetooth connected device.Bluetooth Audio
Allows you to listen to music on your USB connected device.USB
For USB audio only, you can say the name of an artist, album, song or a genreto listen to that selection. Your system must finish indexing before this optionis available. For example, you could say "Play artist, The Beatles" or "Play song,Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
390
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 394 of 575
DescriptionVoice command
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an artist, album, or a genre tobrowse by that selection. Your system must finish indexing before this optionis available. For example you can say "Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperature setting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F (15.5–29.5°C).Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth enabled phone to the system.
391
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 395 of 575
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing process. See Settings (page 444).Pair Phone
Making Calls
___ is a dynamic listing, meaning that forphone voice commands it can be the nameof the contact you wish to call or the digitsyou want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook such as "Call Jenny".Call ___
Allows you to call a specific contact from your phonebook at a specific location such as "CallJenny at Home".Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying thecontact name exactly as it appears in yourcontact list.
392
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 396 of 575
Once you have provided the digits of the phone number, you can say the following commands:
DescriptionVoice Command
If you did not enter the full number with the first command, you can continue saying the number.<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits you state.Delete
Tells SYNC 3 to erase the entire number.Clear
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you would like to hear.Listen to text message ___
Reply to Message
393
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 397 of 575
Navigation Voice Commands (If Equipped)
Setting a Destination
You can use any of the following commands
to set a destination or find a point of interest.___ is a dynamic listing, meaning that fornavigation voice commands it can be a POIcategory or a major brand name, wheremajor brand name is a chain with more than20 locations
You can find an address, a point of interest (POI), or search for points of interest by category:
DescriptionVoice command
Allows you to enter the address search functionality. You can also search for an address in a specificstate or province.Find an Address
State the name of the POI category or major brand name you would like to search for such as "Findrestaurants".Find a ___
Allows you to enter the POI search functionality.Find a POI
Allows you to enter the intersection search functionality.Find an Intersection
State the name of a POI category or major brand name you would like to search for.Find the Nearest <POI Category>
Allows you to see a list of your previous destinations.Show Previous Destinations
Allows you to see a list of your favorite destinations.Show Favorites
Allows you to route to your home address.Drive Home
Allows you to route to your work address.Drive to Work
394
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 398 of 575
In addition, you can say these commands when a route is active:
DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Displays the active route.Show Route
Displays the list of upcoming maneuvers.Route Summary
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out
395
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 399 of 575
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
DescriptionVoice command
SYNC 3 will prompt you to say the name of an app to start it on SYNC 3.Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on your mobile device.Find Mobile Apps
There are also voice commands that you can use when app(s) are connected to SYNC 3:
DescriptionVoice command
At any time, you can say the name of a mobile app to start the mobile app on SYNC 3.Say the name of an app
SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.Say the name of an app, followedby help
SiriusXM Traffic and Travel Link VoiceCommands (If Equipped)
SiriusXM Traffic and Travel Link may not beavailable in all markets. Activation and asubscription are required.
396
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Page 400 of 575
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Forecast
Help
Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction Mode Standard
Sets advanced prompting with shorter prompts.Interaction Mode Advanced
Allows the system to confirm before making a phone call.Call Confirmation On
397
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3