jump start LINCOLN MKZ HYBRID 2019 Owners Manual
[x] Cancel search | Manufacturer: LINCOLN, Model Year: 2019, Model line: MKZ HYBRID, Model: LINCOLN MKZ HYBRID 2019Pages: 575, PDF Size: 4.77 MB
Page 7 of 575

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Page 189 of 575

•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system is veryhigh. Never work around or attempt to repairany part of the exhaust system until it hascooled. Use special care when workingaround the catalytic converter. The catalyticconverter heats up to a very hightemperature after only a short period ofengine operation and stays hot after theengine is switched off.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 264).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
186
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Engine Emission Control
Page 202 of 575

Automatically Releasing the ElectricParking Brake
Close the driver door.
Shift into gear.
Press the accelerator pedal and pull away ina normal manner.
The red warning lamp turns off.
If it remains illuminated or flashes, the electricparking brake has not released. Manuallyrelease the parking brake.
Releasing the Electric Parking Brake ifthe Vehicle Battery is Running Out ofCharge
Connect a booster battery to the vehiclebattery to release the electric parking brakeif the vehicle battery is running out of charge.See Jump Starting the Vehicle (page 264).
AUTO HOLD
WARNING: The system does notreplace the parking brake. When you leaveyour vehicle, always apply the parking brake.
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The system will turn off ifa malfunction is apparent. Failure to takecare may result in the loss of control of yourvehicle, serious personal injury or death.
Auto Hold uses your vehicle's brakes to holdyour vehicle at a stop once your vehicle hasreached a standstill condition. For example,Auto Hold can assist you while stopping attraffic lights or while in traffic jams by holdingthe brake pressure for you once you bringyour vehicle to a stop.
Switch Auto Hold off during vehicle or trailertowing.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:Auto Hold only activates if the systemrecognizes it is applying enough brakepressure. On a steep hill or incline, you mayneed to make sure the brake pedal ispressed sufficiently to activate the Auto Holdsystem.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake automatically applies, the red brakelamp appears. This is normal. When youpress the accelerator pedal, the drive awayrelease feature automatically releases theparking brake.
Note:Auto Hold works on all road grades.
199
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
BrakesE270480
Page 265 of 575

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
262
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies
Page 267 of 575

1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Use only adequately sizedcables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not connect the end ofthe second cable to the negative (-) terminalof the battery to be jumped. A spark maycause an explosion of the gases thatsurround the battery.
WARNING: Do not use fuel lines,engine valve covers, windshield wiper arms,the intake manifold, or hood latch as groundpoints.
Note:Your vehicle has two battery prongsthat are accessible from under the hood,even though the actual battery is located inthe trunk. You can jump start your vehiclethe same way conventional vehicles can beusing these prongs.
264
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies
Page 268 of 575

Note:Do not attach the end of the positivecable to the studs or L-shaped eyelet locatedabove the positive (+) terminal of yourvehicle’s battery. High current may flowthrough and cause damage to the fuses.
Note:To avoid reverse polarity connections,make sure that you correctly identify thepositive (+) and negative (-) terminals on boththe disabled and booster vehicles beforeconnecting the cables.
Negative prong (–).A
Positive prong (+).BNote:In the illustration, the bottom vehiclerepresents the booster vehicle.
Note:Make sure you remove the cap fromthe positive prong on your vehicle beforeconnecting the cables.
1. Connect the positive (+) jumper cable tothe positive (+) terminal of the dischargedbattery.
2.Connect the other end of the positive (+)cable to the positive (+) terminal of thebooster vehicle battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the boostervehicle battery.
4.Make the final connection of the negative(-) cable to an exposed metal part of thestalled vehicle's engine, away from thebattery and the fuel injection system, orconnect the negative (-) cable to a groundconnection point if available.
Jump Starting
1. Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000RPM, as shown in your tachometer.
265
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside EmergenciesE226509 4
2
1
3
E142664
Page 269 of 575

2. Start the disabled vehicle.
3. Check the instrument cluster for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running.
4. Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting the jumpercables.
Removing the Jumper Cables
Note:After you disconnect the jumpercables, let the disabled vehicle sit in Readyto Drive mode for several minutes to chargethe 12V battery. The disabled vehiclecharges the 12V battery even if the gasolineengine may be off. The 12V battery receivespower from the high-voltage battery instead.
Remove the jumper cables in the reverseorder that they were connected.
1. Remove the negative (-) jumper cablefrom the disabled vehicle.
2. Remove the jumper cable on thenegative (-) terminal of the boostervehicle battery.
3. Remove the jumper cable from thepositive (+) terminal of the booster vehiclebattery.
4. Remove the jumper cable from thepositive (+) terminal of the disabledvehicle battery.
266
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies4
1
3
2
E142665
Page 313 of 575

Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
1. Pull the wiper blade and arm away fromthe glass. Press the locking buttonstogether.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
310
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MaintenanceE142463 E129990
1
1 2
Page 486 of 575

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITHLINCOLN PROTECT EXTENDED SERVICEPLAN.
Lincoln Protect Extended Service Plans(U.S. Only)
Lincoln Protect means peace of mind. It’s theextended service plan backed by the LincolnMotor Company, and provides moreprotection beyond the New Vehicle LimitedWarranty coverage. When you visit yourLincoln Dealer, insist on genuine LincolnProtect extended service plans!
Lincoln Protect Extended Service Plan CanQuickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Lincoln Protectextended service plan. With Lincoln Protectyou minimize your risk for unexpected repairbills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our most comprehensivecoverage. With over 1,000 coveredcomponents, this plan is so complete it’sprobably easier to list what’s not covered.
2.ExtraCARE - Covers 113 components, andincludes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Lincoln Protect extended service plans arehonored by all authorized Lincoln dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Lincoln orFord dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use for theday.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jumpstarts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage and other transportation.
483
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Lincoln Protect
Page 569 of 575

Driving:....................................................................171Driving to Optimize Fuel Economy.................173Engine:....................................................................172Starting:...................................................................171Stopping:.................................................................171Transmission Operation:....................................172
I
In California (U.S. Only)...............................272Information Display Control.........................82Information Displays......................................110General Information.............................................110
Information Messages..................................121Active Park............................................................122Adaptive Cruise Control....................................122Adaptive Headlamps..........................................123AdvanceTrac™.......................................................123Airbag.....................................................................124Alarm......................................................................124Automatic Engine Shutdown............................124Battery and Charging System (12 volt)...........125Battery and Charging System (HighVoltage).............................................................125Blind Spot Information and Cross Traffic AlertSystem...............................................................126Doors and Locks..................................................126Driver Alert............................................................127
Fuel..........................................................................127Hill Start Assist.....................................................128Keys and Intelligent Access.............................128Lane Keeping System........................................130Maintenance.........................................................130MyKey.....................................................................132Park Aid..................................................................133Park Brake.............................................................133Power Steering.....................................................134Pre-Collision Assist.............................................135Remote Start.........................................................135Seats.......................................................................136Starting System ...................................................136Tire Pressure Monitoring System....................137Traction Control....................................................137Transmission.........................................................138
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster........................................102Instrument Lighting Dimmer........................88Instrument Panel Overview...........................17Interior Lamps..................................................92Front Interior Lamp...............................................92Rear Interior Lamps..............................................93
Interior Luggage CompartmentRelease...........................................................75Interior Mirror...................................................98Auto-Dimming Mirror...........................................98
Introduction.........................................................7
J
Jump Starting the Vehicle..........................264Connecting the Jumper Cables.....................264Jump Starting......................................................265Preparing Your Vehicle.....................................264Removing the Jumper Cables........................266
K
Keyless Entry....................................................73SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................73
Keyless Starting.............................................166Ignition Modes.....................................................166
Keys and Remote Controls...........................57
L
Lane Keeping System.................................234Switching the System On and Off..................235
566
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index