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Note:If you drive your vehicle less than 2 ft(0.5 m) or greater than 5 ft (1.5 m) away fromother parked vehicles, the system may notbe able to detect an available parkingspace.
When the system detects a suitable space,a message displays and a tone sounds. Stopyour vehicle and follow the onscreeninstructions. If your vehicle is moving veryslowly, you may have to move forward ashort distance before the system is ready topark.
Note:You must observe that the space thesystem selects remains clear of obstructionsat all times during the maneuver.
Note:The system always offers the lastparking space it detects. For example, if yourvehicle detects multiple spaces when youare driving, it offers the last one.
Note:If the vehicle speed is greater thanapproximately 22 mph (35 km/h), the systemshows a message to instruct you to reducethe vehicle speed.
Automatically Steering into a ParallelParking Space
When you shift into reverse (R), with yourhands off the steering wheel and nothingobstructing its movement, your vehicle steersitself into the space. The system displaysinstructions to move your vehicle backwardand forward in the space.
Note:If the vehicle speed exceedsapproximately 6 mph (9 km/h), you interruptthe maneuver, or the system switches off,you must take full control of your vehicle.
Note:If the system detects an object is veryclose to your vehicle and it may be unsafeto continue the maneuver, it may instruct youto stop your vehicle. The system may notprovide any further instruction. Steeringassistance continues to operate but youmust decide if it is safe to continue themaneuver.
When you believe your vehicle is correctlyparked, or a solid tone sounds and aninformation message appears, bring yourvehicle to a complete stop.
When the Active Park Assist maneuver iscomplete, a tone sounds and an informationmessage appears.
Note:You are responsible for checking howyour vehicle is parked and making anynecessary corrections before leaving yourvehicle.
Deactivating Active Park Assist
You can manually deactivate the system by:
•Pressing the Active Park Assist buttonduring an active maneuver.
•Grabbing the steering wheel during anactive maneuver.
•Driving above 22 mph (35 km/h) for 30seconds when searching for a parkingspace.
•Driving above 31 mph (50 km/h).
•Driving above 6 mph (9 km/h) during anactive maneuver.
•Switching the traction control system off.
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Certain vehicle conditions may alsodeactivate the system, for example:
•The traction control system activates orfails.
•The anti-lock brake system activates orfails.
If the system malfunctions, a messageappears and a tone sounds. Have yourvehicle checked as soon as possible.
Perpendicular Parking
The system detects available perpendicularparking spaces and steers your vehicle intothe space. You control the accelerator,gearshift and brakes. The system visuallyand audibly guides you into a perpendicularparking space.
Press the button twice to searchfor a parking space.
When the vehicle speed is less than 19 mph(30 km/h), the system scans both sides ofyour vehicle for an available parking space.A message and a graphic appear in theinformation display to indicate the system issearching for a parking space. Use thedirection indicator lever to search for aparking space on the driver or passengerside of your vehicle.
Note:The system scans both sides of yourvehicle and offers parking spaces one sideat a time if you do not use the directionindicator.
Note:The system defaults to the passengerside if you do not use the direction indicator.
Drive your vehicle approximately 3 ft (1 m)and perpendicular to the other parkedvehicles when searching for a parking space.
Note:If you drive your vehicle less than 2 ft(0.5 m) or greater than 5 ft (1.5 m) away fromother parked vehicles, the system may notbe able to detect an available parkingspace.
When the system detects a suitable space,a message displays and a tone sounds. Stopyour vehicle and follow the onscreeninstructions. If your vehicle is moving veryslowly, you may have to move forward ashort distance before the system is ready topark.
Note:You must observe that the space thesystem selects remains clear of obstructionsat all times during the maneuver.
Note:The system always offers the lastdetected parking space. For example, if yourvehicle detects multiple spaces when youare driving, it offers the last one.
Note:If the vehicle speed is greater thanapproximately 19 mph (30 km/h), the systemshows a message to instruct you to reducethe vehicle speed.
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•You can change your sticker location bygoing into the Towing menu, selectingtrailer options, selecting change trailersettings and then selecting the changesticker option. The previous sticker mustbe removed. ONLY ONE STICKERSHOULD BE PLACED ON THE TRAILERFOR CORRECT SYSTEM FUNCTION.
•The camera system uses the enteredmeasurements to help locate the sticker.Inaccurate measurements will reduce thesystem’s ability to locate the sticker.Check the measurements entered intothe system are correct. Refer to the step4 of Pro trailer backup Assist setup forinstructions on measurements.
•You can change your measurement bygoing into the Towing menu, selectingtrailer options, selecting change trailersetting and then selecting the changesticker option. Disregard the prompt toremove this sticker and continue to thenext step if you only plan to update themeasurements for the current stickerlocation.
System will not backup straight:
•Factors such as the drawbar connectionto the hitch receiver, road camber, roadgrade and compliance in the trailersuspension can influence how straightthe system is able to back your trailerwhen the knob is not turned. You cancompensate for the trailer drifting to theright or left by slowly turning the ProTrailer Backup Assist knob until the traileris following your desired path and thenholding the knob in that position. If youwould like to recalibrate the system forstraight backing, you can do so with thefollowing procedure.
•Go into the Towing menu, select traileroptions, select change trailer setting andthen select the change sticker option.Your saved measurements will bedisplayed. Do not change them butcontinue to confirm measurements. Onceyou confirm the measurements, thesystem will then prompt you to performthe calibration procedure.
System consistently shows Stop Now Maxtrailer angle reached warning:
•The system uses your measurements todetermine sticker position and establishsystem limits. Accurate sticker placementand trailer measurements will provide thebest system performance. If you areconsistently receiving this warning it islikely there is an issue with stickerplacement or the entered measurements.Make sure that the sticker is placedcorrectly based on steps 3 and themeasurements were made correctlyaccording to Step 4. The troubleshootingguide for trailer measurements can alsobe reviewed for help in makingmeasurements.
•To change sticker location or changetrailer measurements, go into the Towingmenu, select trailer options, selectchange trailer setting and then select thechange sticker option.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline provides warranty service, werecommend you return to your sellingauthorized dealer who wants to ensure yourcontinued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorized toperform all warranty repairs. This means that,depending on the warranty repair needed,you may have to take your vehicle to anotherauthorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicle tothe authorized dealer. Repairs are madeusing Lincoln or Motorcraft parts, orremanufactured or other parts that areauthorized by Lincoln.
Away From Home
If you are away from home when your vehicleneeds service, contact the Lincoln ClientRelationship Center or use the onlineresources listed below to find the nearestauthorized dealer.
In the United States:
Mailing address
Lincoln Motor CompanyClient Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-521-4140TDD for the hearing impaired:1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can befound online:
•United States dealer locator by DealerName, City, State or ZIP Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Lincoln Extended Service Plans.
•Lincoln Original Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship CentreLincoln Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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Web Address
www.LincolnCanada.com
Online Resources
Twitter English
@LincolnMotorCA
Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you are receiving,follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3. If you require assistance or clarificationon Lincoln Motor Company policies,please contact the Lincoln ClientRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Client RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states, you must directly notifyLincoln in writing before pursuing remediesunder your state’s warranty laws. Lincoln isalso allowed a final repair attempt in somestates.
In the United States, a warranty dispute mustbe submitted to the BBB AUTO LINE beforetaking action under the Magnuson-MossWarranty Act, or to the extent allowed bystate law, before pursuing replacement orrepurchase remedies provided by certainstate laws. This dispute handling procedureis not required prior to enforcing statecreated rights or other rights which areindependent of the Magnuson-MossWarranty Act or state replacement orrepurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’s applicableexpress warranty after a reasonable numberof attempts, the manufacturer shall berequired to either replace the vehicle withone substantially identical or repurchase the
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vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page384).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft® Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft® Spotand Stain Remover. In Canada, useMotorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not oversaturate orthe ring will set.
Cleaning Black Label or PresidentialInterior (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Lincoln Black Label or Presidentialvehicles may have Alcantara microfiber clothfabric on the seats, headliner, floor mats anddoor panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
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Vehicle Care

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Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
Study your owner's manual and anysupplements for specific information aboutequipment features, instructions for safedriving and additional precautions to reducethe risk of an accident or serious injury.
Four-wheel drive system (If Equipped)
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
A vehicle equipped with four-wheel drive,when selected, has the ability to use all fourwheels to power itself. This increases tractionwhich may enable you to safely drive overterrain and road conditions that aconventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels througha transfer case or power transfer unit.Four-wheel drive vehicles allow you to selectdifferent modes as necessary. Forinformation on transfer case operation andshifting procedures, See Four-Wheel Drive(page 216). For information on transfer casemaintenance, See Maintenance (page 359).You should become thoroughly familiar withthis information before you operate yourvehicle.
On some four-wheel drive vehicles, the initialshift from two-wheel to four-wheel drivewhen the vehicle is moving can cause amomentary clunk and ratcheting sound.These sounds are normal and are not causefor concern.
In four-wheel drive vehicles, the size of thespare tire relative to the remaining tires canhave an effect on the 4x4 system. If there isa significant difference between the size ofa spare and the remaining tires, four-wheeldrive functionality may be limited. See UsingFour-Wheel Drive (page 216).
How your vehicle differs from othervehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a few noticeableways. Your vehicle may be:
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•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung up ordamaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung up ordamaging underbody components. Allother things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles and trucksoften have a higher center of gravity and agreater difference in center of gravitybetween the loaded and unloaded condition.These differences that make your vehicle soversatile also make it handle differently thanan ordinary passenger car.
TIRE CARE
Information About Uniform Tire QualityGrading
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tiresas defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires us to give youthe following information about tiregrades exactly as the government has
written it.
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