phone MAZDA MODEL 6 2021 User Guide

CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or so ftware incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual proper ty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is merely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critical. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM data services or its use in applications. The
SiriusXM content is subject to change without notice.
HD Radio™
What is HD Radio™ Technology and how does it work?
HD Radio™ Technology is the digital evolution of analog AM/FM r adio. Your radio
product has a special receiver which allows it to receive digit al broadcasts (where available)
in addition to the analog broadca sts it already receives. Digital broadcasts have better sound
quality than analog broadcasts as digital broadcasts provide fr ee, crystal clear audio. For
more information, and a guide to available radio stations and p rogramming, please visit
www.hdradio.com.
Benefits of HD Radio™ Technology
(Information)
The song title, artist name, album name and genre will appear o n the screen when available
by the radio station.
(Multicast)
On the FM radio frequency most digital stations have “multiple” or supplemental programs
on each FM station.
Listening to HD Radio™ Technology
Apple CarPlay™
Apple CarPlay™ allows you to make calls, send or receive messag es, and listen to music
using your iPhone with the vehicle's audio system, or search fo r destinations using the maps.
In addition, voice recognition operation is possible using Siri .
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When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone. For further details, refer to Apple’s Privacy Policy.
Android Auto™
Android Auto™ is an application which allows the operation of a n Android™ Smartphone
using the vehicle's audio. Android Auto™ functions such as the phone, messages, music,
and map can be used with the vehicle's audio system.
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
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When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google’s Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, a nd “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registe red trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. Apple is not responsible for the o peration of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

Made for
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPhone 5c
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iPhone 5
iPhone 4s
iPod touch (6th generation)
iPod touch (5th generation)
iPod nano (7th generation)
Google, Android, Android Auto and other related marks are trademarks of Google LLC.
AudioPilot is a registered trademark of Bose Corporation.
Centerpoint is a registered trademark of Bose Corporation.
Windows Media and Microsoft are registered trademarks of Micros oft Corporation U.S.
in the United States and other countries.
This product is protected by certain intellectual property righ ts of Microsoft Corporation
and third parties.
Use or distribution of such tech nology outside of this product is prohibited without a
license from Microsoft or an aut horized Microsoft subsidiary and third parties.
The Bluetooth® word mark and logos are registe red trademarks owned by Bluetoo th SIG,
Inc. and any use of such marks by Panasonic Corporation is unde r license. Other
trademarks and trade names are those of their respective owners .
SDHC Logo is a trademark of SD-3C, LLC.
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-8
Customer Assistance (Puerto
Rico)........................................... 8-11
Customer Assistance
(Mexico)..................................... 8-12
Mazda Importer/Distributors........ 8-14 Importer/Distributor................... 8-14
Reporting Safety Def ects................ 8-15
Reporting Safety Defects
(U.S.A.)...................................... 8-15
Reporting Safety Defects
(Canada)..................................... 8-16
Warranty.......................................... 8-17 Warranties for Your Mazda.........8-17
Outside the United States/
Canada........................................ 8-18
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-19
Add-On Non-Genuine Parts and
Accessories................................. 8-20
Cell Phones....................................... 8-21
Cell Phones Warning.................. 8-21
Event Data Recorder. ......................8-22
Event Data Recorder (U.S.A. and
Canada)....................................... 8-22
Recording of Vehicle Data.............. 8-23 Recording of Vehicle Data..........8-23
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-24 Uniform Tire Quality Grading
System (UTQGS)....................... 8-24
Tire Information (U.S.A.)............... 8-26 Tire Labeling.............................. 8-26
Location of the Tire Label
(Placard)..................................... 8-31
Tire Maintenance........................ 8-34
Vehicle Loading.......................... 8-37
Steps for Determining the Correct
Load Limit.................................. 8-43
Declaration of Confo rmity..............8-44
Declaration of Conformity......... 8-44
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▼STEP 2: Contact Mazda No
rth American Operations
If for any reason you feel the need for further assistance afte r contacting your dealership
management or it becomes necessary to have the components or wi ring system for the
supplementary restraint system m odified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can re ach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on “Contact Us” lo cated on the bottom of the page at www.mazdausa.com
under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern
to Mazda. All Authorized
Mazda Dealers have both the know ledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regardin g the operation of your
Mazda or any other general service transactions are most effect ively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼STEP 1: Contact the Mazda Dealer
Discuss the matter with
a member of dealership management. If t he Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
▼ STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer S
ervice Manager to arrange for
you to meet the local Mazda Service Representative. If more exp edient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-10).
▼ STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfi
ed, contact the Customer Rela tions Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Ca nada TEL: 1 (800)
263-4680.
Provide the Department with the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( VIN). Refer to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation w ith the local Mazda Service Representative, will review
the case to determine if everything possible has been done to e nsure your satisfaction.

Please recognize that the resolu tion of service problems in mos t cases requires the use of
your Mazda dealer's service facilities, personnel and equipment . We urge you to follow the
above three steps in sequence for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Maz da vehicle in top
condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼ STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the
quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENER AL
MANAGER of the dealer ship or the OWNER.
▼STEP 2
If, after following STEP 1, you feel the need for further assis
tance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-14.

Please help us by providing the following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to ke ep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼ Contact Your Mazda Dealer
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
If your concern has not been resolved by the CUSTOMER RELATIONS , SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical condition in
accordance with a certified physician you must contact your dea lership in order to avoid
the potential loss of the warranty of your vehicle which may oc cur if some third party is
hired by the customer to make any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.

E-mail: click on “Contactanos” a t the top of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe Cuajimalpa, Delegación Cuajima lpa de Morelos, Ciudad
de México, CP 05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).

Customer Information and Reporting Safety Defects
Customer Assistance
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In order to serve you efficiently and effectively, please help us by providing the following
information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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