audio MAZDA MODEL CX-9 2017 (in English) Repair Manual

5–69
Interior Features
Audio Set
Entertainment (audio) related command
Voice command Function Corresponding audio
source
(Go to/Play) AM (Radio) Switches the audio source to AM radio. All
(Go to/Play) FM (Radio) Switches the audio source to FM radio. All
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio. All
(Go to/Play) Pandora Switches the audio source to Pandora
® All
(Go to/Play) Aha (Radio) Switches the audio source to Aha™ Radio. All
(Go to/Play) Stitcher Switches the audio source to Stitcher™ Radio. All
(Go to/Play) USB 1 Switches the audio source to USB 1. All
(Go to/Play) USB 2 Switches the audio source to USB 2. All
Play Playlist {Playlist name} Plays the selected playlist. USB
Play Artist {Artist name} Plays the selected artist. USB
Play Album {Album name} Plays the selected album. USB
Play Genre {Genre name} Plays the selected genre. USB
Play Folder {Folder name} Plays the selected folder. USB

Navigation related command
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
 


 Some commands cannot be used depending on the grade and specifi cation.



 Some commands cannot be used depending on the device connection conditions and the
use conditions.
  The commands are examples of the available commands.
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5–70
Interior Features
Audio Set
Settings














NOTE
Depending on the grade and specifi cation, the screen display may differ.
Select the icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:

Tab Item Function
AD-Disp Height
Brightness Control
Other Refer to Active Driving Display on page
4-29 .
Display Refer to Volume/Display/Sound Controls on page 5-24 .
Safety Smart City Brake Support
Blind Spot Monitoring Volume
Other Refer to Personalization Features on page
9-11 .
Sound Refer to Volume/Display/Sound Controls on page 5-24 .
Clock Adjust Time Displays the currently set time is displayed.
Press
to advance the hour/minute, and select
to move the hour/minute back.
AM/PM can only be selected with the 12-hour
clock display.
GPS Sync Synchronizes with GPS when turned on.
When turned off, the time can be changed from
“Adjust Time”.
Time Format Changes the display between 12 and 24-hour
clock time.
Time Zone Select When it's not synchronized with GPS, select
the region you want to specify.
Daylight Savings Time Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.
Vehicle Rain Sensing Wiper
Door Locks
Other Refer to Personalization Features on page
9-11 .
Devices Bluetooth Refer to Bluetooth
® Preparation on page
5-43 .
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5–71
Interior Features
Audio Set
Tab Item Function
System Tool Tips Turns button explanations ON/OFF.
Language Changes the language.
Temperature Changes the setting between Fahrenheit and
Celsius.
Distance Changes the setting between miles and
kilometers.
Music Database Update Used to update Gracenote
® . Gracenote is used
with USB Audio, and provides:
1. Supplemental music information (Such as
song name, artist name)
2. Voice recognition assistance for Play Artist
and Play Album
Gracenote can be downloaded from the Mazda
Handsfree Website.
Refer to Gracenote Database on page 5-38 .
Restore All Factory Settings Memory and settings are initialized to the
factory settings.
The initialization launches by selecting the

button.
About Agreements and
Disclaimers Verify the disclaimer and agree.
Version Information Can verify the current audio unit OS version
and Gracenote Database version.

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5–72
Interior Features
Audio Set
Applications
NOTE
Depending on the grade and specifi cation,
the screen display may differ.
Select the icon on the home screen to
display the Applications screen. The
following information can be verifi ed.

Top screen Item Function
HD Radio™ Traffi c
Map — —
Fuel Economy
Monitor Fuel
Consumption
Display Refer to Fuel
Economy
Monitor on
page 4-77 .
Vehicle
Status
Monitor
Maintenance
Scheduled
Maintenance
Tire Rotation
Oil Change Refer to
Maintenance
Monitor on
page 6-19 .
Warning
Guidance Warnings
currently
active can be
verifi ed. Refer to If
a Warning
Light Turns
On or
Flashes on
page 7-30 .

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5–73
Interior Features
Audio Set
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


 U.S.A. 
 Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
 
 Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca


 Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
— First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

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5–74
Interior Features
Audio Set
NOTE
 


 When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


 If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 
 Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 


 If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.



 The device is set to power-saving mode. 


 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 

 The Bluetooth ® connection of the device is disconnected.



 Noise occurs in the Hands-Free audio.


 Hands-Free operates slowly.

Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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5–75
Interior Features
Audio Set
Symptom Cause Solution method
Names in the phonebook are not
easily recognized The Bluetooth ® system is under a
condition in which recognition is
diffi cult. By carrying out the following
measures, the rate of recognition
will improve.
 Clear memory from the phonebook
which is not used very often.

 Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)

When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice. —
You want to skip guidance
— Guidance can be skipped by quickly
pressing and releasing the talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —

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5–76
Interior Features
Appendix
Things You Need to Know
WARNING
Always adjust the audio while the
vehicle is stopped:
Do not adjust the audio control
switches while driving the vehicle.
Adjusting the audio while driving
the vehicle is dangerous as it could
distract your attention from the vehicle
operation which could lead to a
serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.

CAUTION
For the purposes of safe driving,
adjust the audio volume to a level that
allows you to hear sounds outside of
the vehicle including car horns and
particularly emergency vehicle sirens.

NOTE
 


 To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time
when the engine is not running.
 


 If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.

Do not spill any liquid on the audio
system.


Radio Reception
AM characteristics
AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, two stations may
sometimes be picked up on the same
frequency at the same time.

Station 2 Station 1Ionosphere
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5–78
Interior Features
Appendix
Weak signal noise
In suburban areas, broadcast signals
become weak because of distance from the
transmitter. Reception in such fringe areas
is characterized by sound breakup.


Strong signal noise
This occurs very close to a transmitter
tower. The broadcast signals are extremely
strong, so the result is noise and sound
breakup at the radio receiver.


Station drift noise
When a vehicle reaches the area of two
strong stations broadcasting at similar
frequencies, the original station may be
temporarily lost and the second station
picked up. At this time there will be some
noise from this disturbance.

Station 2
88.3 MHz Station 1
88.1 MHz

Operating Tips for MP3
MP3 stands for MPEG Audio Layer 3,
which is standardized voice compression
established by the ISO
*1 working group
(MPEG).
Use of MP3 allows for audio data to be
compressed to approximately a tenth of
the source data size.
This unit plays fi les with the extension
(.mp3) as MP3 fi les.

*1 International Organization for
Standardization

CAUTION
Do not use an audio fi le extension on
fi les other than audio fi les. In addition,
do not change the audio fi le extension.
Otherwise, the unit will not recognize
the fi le correctly resulting in noise or a
malfunction.

NOTE
Supply of this product only conveys a
license for private, non-commercial
use and does not convey a license nor
imply any right to use this product in any
commercial (i.e. revenue-generating)
real time broadcasting (terrestrial,
satellite, cable and/or any other media),
broadcasting/streaming via the Internet,
intranets and/or other networks or in other
electronic content distribution systems,
such as pay-audio or audio-on-demand
applications. An independent license for
such use is required. For details, please
visit http://www.mp3licensing.com.
 


 When naming an MP3 fi le, be sure to
add an MP3 fi le extension (.mp3) after
the fi le name.




 The number of characters which can be
displayed is restricted.

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5–79
Interior Features
Appendix
Operating Tips for WMA
WMA is short for Windows Media *1 Audio
and is the audio compression format used
by Microsoft
*1 .
Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays fi les with the extension
(.wma) as WMA fi les.

*1 Windows Media and Microsoft are
registered trademarks of Microsoft
Corporation U.S. in the United States
and other countries.


CAUTION
Do not use an audio fi le extension on
fi les other than audio fi les. In addition,
do not change the audio fi le extension.
Otherwise, the unit will not recognize
the fi le correctly resulting in noise or a
malfunction.
 


 WMA fi les written under specifi cations
other than the indicated specifi cation
may not play normally or fi les or folder
names may not display correctly.
 


 The fi le extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the fi le extension “.wma”
to the end of the fi le name, and then
write it to the memory.

Operating Tips for AAC
AAC stands for Advanced Audio Coding,
which is standardized voice compression
established by the ISO
*1 working group
(MPEG). Audio data can be created and
stored at a higher compression ratio than
MP3.
This unit plays fi les with the extensions
(.aac/.m4a/.wav) as the AAC fi les.
CAUTION
Do not use an audio fi le extension on
fi les other than audio fi les. In addition,
do not change the audio fi le extension.
Otherwise, the unit will not recognize
the fi le correctly resulting in noise or a
malfunction.
 


 AAC fi les written under specifi cations
other than the indicated specifi cation
may not play normally or fi les or folder
names may not display correctly.
  The fi le extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the fi le extension “.aac”,
“.m4a”, or “.wav ” to the end of the fi le
name, and then write it to the memory.
 *1 International Organization for
Standardization

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