MAZDA MODEL MX-5 2017 Owners Manual (in English)

Page 351 of 568

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Interior Features
Bluetooth®
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


y U.S.A. 
 Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
 




y Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca



y Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free)
 Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.
y Clear “Mazda” stored in the device.
y Perform pairing again.
Unable to perform pairing
The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as in a bag or in a rear
pocket of a pair of pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

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Interior Features
Bluetooth®
N O T E
 


y When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


y If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 


y Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 
y If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


y The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


y The device contacts or is covered by a metal object or body.



y The device is set to power-saving mode. 


y Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 

y The Bluetooth ® connection of the device is disconnected.



y Noise occurs in the Hands-Free audio.


y Hands-Free operates slowly.

Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
y Excessive, slow speech.
y Excessive, forceful speech
(shouting).

y Speaking before the beep sound
has ended.

y Loud noise (speaking or noise from
outside/inside vehicle).

y A i rÀ ow from A/C is blowing
against the microphone.

y Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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Interior Features
Bluetooth®
Symptom Cause Solution method
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
dif¿ cult. By carrying out the following
measures, the rate of recognition
will improve.
y Clear memory from the phonebook
which is not used very often.

y Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice. —
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the Talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.

Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the device The indication method is different
between the vehicle and the device. —
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appear The number has not been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when the
engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call record Some types of cell phones do not
synchronize automatically. Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is
required. —

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Interior Features
Interior Equipment
Sunvisors
When you need a sunvisor, lower it for use
in front.


Vanity Mirrors
To use the vanity mirror, lower the
sunvisor.
Interior Lights
N O T E
Do not leave the lights on for long periods
while the engine is turned off. Otherwise
the battery power could be depleted.

Overhead Light
Switch
Position Overhead Light

Light off


y Light is on when any door is open
y Light is on or off when the
illuminated entry system is on

Light on




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Interior Features
Interior Equipment
Trunk Light
The trunk light is on when the lid is open
and off when it's closed.


N O T E
To prevent the battery from being
discharged, do not leave the trunk open
for a long period when the engine is not
running.

Illuminated Entry System
When the illuminated entry system
operates, the overhead lights turn on in the
following conditions:
 
y The driver's door is unlocked after the
ignition is switched OFF.
 

y The ignition is switched OFF with all
doors closed.

NOTE
 

y The illuminated entry system operates
when the overhead light switch is in the
DOOR position.
 


y The illumination time differs depending
on the operation.
 


y Battery saver 
 If an interior light is left on with the
ignition switched OFF, the light is
turned off automatically after about 30
minutes to prevent battery depletion.
 

y The operation of the illuminated entry
system can be changed.
 Refer to Personalization Features on
page 9-9 .

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Page 356 of 568

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Interior Features
Interior Equipment
Accessory Sockets
The accessory socket is located deep in the
back of the footwell on the passenger side.
Only use genuine Mazda accessories or
the equivalent requiring no greater than
120 W (DC 12 V, 10 A).
The ignition must be switched to ACC or
ON.



CAUTION
 


¾ To prevent accessory socket damage or
electrical failure, pay attention to the
following:
 


¾ Do not use accessories that require
more than 120 W (DC 12 V, 10 A).
 


¾ Do not use accessories that are not
genuine Mazda accessories or the
equivalent.
 


¾ Close the cover when the accessory
socket is not in use to prevent foreign
objects and liquids from getting into
the accessory socket.
 


¾ Correctly insert the plug into the
accessory socket.
 


¾ Do not insert the cigarette lighter into
the accessory socket.
 


¾ Noise may occur on the audio playback
depending on the device connected to
the accessory socket.
 


¾ Depending on the device connected
to the accessory socket, the vehicle's
electrical system may be aff ected,
which could cause the warning light to
illuminate. Disconnect the connected
device and make sure that the problem
is resolved. If the problem is resolved,
disconnect the device from the socket
and switch the ignition off . If the
problem is not resolved, consult an
Authorized Mazda Dealer.

N O T E
To prevent discharging of the battery, do
not use the socket for long periods with the
engine off or idling.

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Page 357 of 568

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Interior Features
Interior Equipment
Cup Holder
WARNING
Never use a cup holder to hold hot liquids while the vehicle is moving:
Using a cup holder to hold hot liquids while the vehicle is moving is dangerous. If the
contents spill, you could be scalded.

Do not put anything other than plastic bottles, cups or drink cans in cup holders:
Putting objects other than plastic bottles, cups or drink cans in a cup holder is dangerous.
During sudden braking or maneuvering, occupants could be hit and injured, or objects
could be thrown around the vehicle, causing interference with the driver and the
possibility of an accident. Only use a cup holder for plastic bottles, cups or drink cans.

CAUTION
 


¾ Do not place plastic bottles without caps in the cup holders. Otherwise, the contents may
spill while the vehicle is being driven.
 


¾ Do not place excessive weight on the cup holders such as by resting your hands or elbows
on them. Otherwise, the cup holders could be damaged.
 


¾ If a passenger is present, install the front cup holder to the rear console. Otherwise, a knee
might hit it and cause the contents to spill.


Front cup holder Rear cup holder

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Interior Features
Interior Equipment
Removing cup holders
Use both hands when removing the cup holder.



Installing cup holders
CAUTION
When installing a cup holder, insert it all the way into the installation hole and make sure
that it is secured in place. Otherwise, the cup holder may fall off while the vehicle is being
driven and cause the beverage to spill.





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Interior Features
Interior Equipment

N O T E
 


y The front cup holder can be removed and installed to the rear console.


 


y The rear cup holder is designed for use on the rear console and cannot be installed to the
front side.
 


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Interior Features
Interior Equipment
Storage Compartments
WARNING
Keep storage boxes closed when
driving:
Driving with the storage boxes open is
dangerous. To reduce the possibility of
injury in an accident or a sudden stop,
keep the storage boxes closed when
driving.

Do not put articles in storage spaces
with no lid:
Putting articles in storage spaces with
no lid is dangerous as they could be
thrown around the cabin if the vehicle
is suddenly accelerated and cause
injury depending on how the article is
stored.

CAUTION
Do not leave lighters or eyeglasses
in the storage boxes while parked
under the sun. A lighter could explode
or the plastic material in eyeglasses
could deform and crack from high
temperature.

Console Box
T o u s e , o p e n t h e l i d .


Seat Side Box
CAUTION
When using the rear console cup
holders, remove any cups before
opening the seat side box.
If the seat side box is opened with cups
still in them, the lid will hit the cups
and cause the contents to spill.


To open, press the latch down to open the
seat side box.
Insert the auxiliary key and turn it
clockwise to lock, counterclockwise to
unlock.
Lock Unlock

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