warning light MERCEDES-BENZ A-CLASS HATCHBACK 2012 Owners Manual

Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
If the bonnet can then still be raised, drive
directly to a qualified specialist workshop. Do
not drive faster than 100 km/h. Opening the bonnet G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. Engine compartment
285Maintenance and care Z

Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash. After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- screen.
Washing by hand In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements for each individual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high- Care
291Maintenance and care Z

Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths. Care
293Maintenance and care Z

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface. Care
295Maintenance and care Z

X
Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or Alcantara®
covers. If used often, these can damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop. Seat covers of other materials
! Observe the following when cleaning:
R Clean artificial leather covers with a cloth
moistened with a solution containing 1% detergent (e.g. washing-up liquid).
R Clean cloth covers with a microfibre
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
Rub carefully, and always wipe entire
seat sections to avoid leaving visible
lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by Mercedes-Benz. 296
CareMaintenance and care

ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 308).
X Open the bonnet (Y page 285).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 308).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed could be reduced. The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes- Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact a Mercedes-Benz
Service Centre for information and availabil-
ity. Read the battery charger's operating
instructions before charging the battery. Battery (vehicle)
307Breakdown assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the battery. Keep children away from batteries. Wash battery acid immediately with water and seek
medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. The service life of a battery that has been thawed could be reduced. The starting 308
Jump-startingBreakdown assistance

G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is a risk of accident.
Only screw standard valve caps or valve caps
specifically provided by Mercedes-Benz for
your vehicle onto the tyre valve. G
WARNING
If the tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged. Tyre
pressure that is too low may result in a tyre
blow-out. There is a risk of accident.
R Check the tyre for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days.
You will find a table of tyre pressures for var- ious operating conditions on the inside of
your vehicle's fuel filler flap.
Operation with an emergency spare
wheel (Ypage 332).
Operation with a trailer: the applicable
value for the rear tyres is the maximum tyre
pressure value stated in the table inside the
fuel filler flap.
The table inside the fuel filler flap may state
tyre pressures for different load conditions.
These are defined in the table as different
numbers of passengers and amounts of lug-
gage. The actual number of seats may vary;
for more information, please refer to the vehi-
cle's registration documents.
If tyre sizes are not specified, the tyre pres-
sures stated on the tyre pressure information label apply for all tyres approved for this vehi-
cle. If a tyre size precedes a tyre pressure, the
following tyre pressure information is only
valid for that tyre size.
Use a suitable pressure gauge to check the
tyre pressure. The outer appearance of a tyre
does not permit any reliable conclusion aboutthe tyre pressure.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km
Depending on the ambient temperature, the
speed at which you are driving and the load on the tyres, the tyre temperature and thus the
tyre pressure change by approximately
10 kPa per 10 † (0.1 bar/1.5 psi). Take this
into account when checking the pressure of
warm tyres. Only correct the tyre pressure if it
is too low for the current operating condi-
tions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g.
aquaplaning) 322
Tyre pressureWheels and tyres

Securing the vehicle on slight downhill gradients
X On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
Observe the following when raising the
vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If the jack is
used incorrectly, it could tip over while the
vehicle is raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suitable for per-
forming maintenance work under the vehi- cle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and positioning wheel chocks. Never release the parking brake while the vehicle
is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used.
On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R make sure that the distance between the
underside of the tyres and the ground does
not exceed 3 cm.
R never place your hands or feet under the
raised vehicle.
R never lie under the raised vehicle.
R never start the engine when the vehicle is
raised.
R never open or close a door or the tailgate
when the vehicle is raised.
R make sure that no persons are present in
the vehicle when the vehicle is raised. Steel wheel with wheel trim
X Vehicles with steel wheels: carefully
reach into two of the wheel trim openings
and remove the wheel trim.
Vehicles with hub caps: the hub cap covers
the wheel bolts. Before you can unscrew the
wheel bolts, you must remove the hub cap. 326
Changing a wheelWheels and tyres

Tyres
Summer tyres Light-alloy wheels V
1 V
2 V
3 V
4 V
5 V
6 V
7 BA 195/65 R15 91 T 6.5 J x 15 H2 ET 47 — #
— — — — —
BA
195/6
5 R15 91 H 13 6.5 J
x 15 H2 ET 47 #
— — — — — —
BA 205/55 R16 91 H 6.5 J x 16 H2 ET 49 # #
— #
— — —
BA
205/55 R16 91 V
14 6.5 J x 16 H2 ET 49 # # # #
— — —
BA 205/55 R16 91 V
MOExtended
14, 15 6.5 J x 16 H2 ET 49 # # # #
— — —
BA
225/45 R17 91 V
14, 16 7.5 J x 17 H2 ET 52.5 # # # # #
— —
BA 225/45 R17 91 W
MOExtended
14, 15, 16 7.5 J x 17 H2 ET 52.5 # # # # #
— —
BA 225/40 R18 92 W XL
MOExtended
14, 15, 16, 17 7.5 J x 18 H2 ET 52 # # # # #
— —
BA
235/40 ZR18 95 Y XL
16 8.0 J x 18 H2 ET 48 — — — — — # #
BA
235/35 ZR19 91 Y XL
16 8.0 J x 19 H2 ET 48 — — — — — — #
Winter tyres Light-alloy wheels V
1 V
2 V
3 V
4 V
5 V
6 V
7 BA 195/65 R15 91 T
M+S
i 13 6.5 J x 15 H2 ET 47 # #
— — — — —
BA 205/55 R16 91 H
M+S
i 14 6.5 J x 16 H2 ET 49 # # # #
— — —
BA 205/55 R16 91 H
M+S
iMOExtended 14, 15 6.5 J x 16 H2 ET 49 # # # #
— — —
BA 205/50 R17 93 H XL
M+S
i 6.5 J x 17 H2 ET 49 # # # # # #
—
BA 205/50 R17 93 H XL
M+S
iMOExtended 14, 15 6.5 J x 17 H2 ET 49 # # # # # #
—
13
A 180 BlueEFFICIENCY: only for vehicles with 15" tyres fitted at the factory.
14 A 250 BlueEFFICIENCY: not in conjunction with Sports Edition package (code P84).
15 MOExtended tyres (tyres featuring run-flat characteristics) only in combination with an activated tyre pres-
sure loss warning system.
16 Use of snow chains not permitted. Observe the notes in the "Snow chains" section.
17 Observe notes on "Large wheels" in the "Wheel/tyre combinations" section. Wheel and tyre combinations
331Wheels and tyres Z