engine MERCEDES-BENZ A-CLASS HATCHBACK 2018 Owners Manual

Key
Display messages
Possible causes/consequences and M
MSolutions
 Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R You can no lon gerst art the engine.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (→ page 154).
Â
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
 Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, start the engine with theke y in the slot (→ page154). Displ
aymessa ges and warning/indicator lamps 533

Display messages
Possible causes/consequences and M
MSolutions
 Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (→ page67).
Â
Place the key in the
marked space See Owner's
Manual *T
hekey de tection function is malfunctioning. #
Change the location of theke y in theve hicle. #
Start theve hicle with theke y in the slot (→ page154).
,
Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. #
Make sure that the internet connection is not limited bycer tain mobile phone settings. #
Open the Mercedes me connect http://www.mercedes.me and call up the digital vehicle key service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC).
Ve hicles with a digital vehicle keyst icke r:on lyafe w or no authorisations remain forst arting the engine. #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect. 534
Display messa ges and warning/indicator lamps

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toposition iautomaticall y. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Consult a qualified specialist workshop.
ï Trailer coupling extending… *E
xtending or retracting the ball nec k.
Do not attem pttospeed up, slow down or initiate there tracting or extending process using your hand, foot or other
aids. During there tracting or extending process, do not couple a traile r.
When the ball neck has reached an operational position, the display message disappears.
Teaching in transmission
Operate selector lever
Brake for XX seconds Risk
of vehicle rolling *T
he transmission is being taught in. There is a risk of theve hicle rolling away. #
Dep ress and hold the brake pedal until thete ach-in procedure has been comple ted.
The elect ric pa rking brake is applied automatically during thete ach-in procedure. #
Swit chthe ignition on. #
Select transmission position j,kori.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake. Display messages and
warning/indicator lamps 535

Display messages
Possible causes/consequences and M
MSolutions
Clutch overheated Avoid
pulling away for XX:XX mins *T
he clutch is under considerable load and is overheating.
Av oid frequent pulling away and driving at walking pace over longer dis tances. #
Stop theve hicle, paying attention toroad and traf fic conditions, and le avethe engine running.
The clutch is cooled more quickly when the engine is running.
or #
If possible, continue driving at a steady speed and remo veyour foot from the clutch pedal. Do not ride the
clutch.
The clutch is cooled while theve hicle is in motion.
When the clutch has cooled down, the display message will disappear.
ï
Operation only possible in
transmission position P *
Yo u ha veattem ptedto displace the ball neck and the transmission is in position k,iorh. #
Depress the brake pedal. #
Shift the transmission toposition j.
ï Operation only possible in
transmission position N *
Ve hicles with manual transmission: you attem ptedto swivel the ball neck and the transmission is not in neutral
i. #
Shift the transmission toneutral i. 536
Display messa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
To shift out of P or N,
depress brake and start
engine #
Depress the brake pedal. #
Start the engine.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of position jand into ano ther transmission position. #
Depress the brake pedal.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Parking lock malfunct.
Apply parking brake *T
he transmission is malfunctioning. The parking lock cannot be engaged. #
Park theve hicle safely. #
Use the electric parking brake tosecure theve hicle against rolling away.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Depress clutch fully to
start engine *Y
ou ha veattem ptedto start the engine without depressing the clutch pedal. #
Depress the clutch pedal and then start the engine.
The engine has stalled while theve hicle was pulling away, e.g. because the clutch pedal wasre leased tooqu ickl y. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Depress the clutch pedal again.
The engine starts automaticall y. #
Slowly release the clutch pedal topull away.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, the transmission has been shif tedto position i. #
Depress the brake pedal tostop and, when theve hicle is stationar y,shift the transmission toposition j. #
Tocontinue your journe y,shift the transmission toposition hork.
Risk of vehicle rolling away
Apply parking brake See
Owner's Manual *T
he transmission position cannot be identified securel y. #
Use the electric parking brake tosecure theve hicle against rolling away.
ï
Check trailer hitch lock
(white displ aymessa ge) *T
he trailer tow hit chis not operational when you are driving with a trailer. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page242). #
Ifth e ball neck is extended, press and hold the button on theta ilgate until the ball neck engages beneath the
bumper. #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. Display messages and
warning/indicator lamps 539

Display messages
Possible causes/consequences and M
MSolutions
_ Before starting the engine,
turn the steering wheel. *T
he electric steering lock did not unlock thesteering. #
Switch off the ignition. #
Tounlo ckthesteering, mo vethesteering wheel slightly tothe left and right. #
Switch the ignition back on.
Ð Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning Steering capability is considerably impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Consult a qualified specialist workshop.
Ð *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. 542
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Steering malfunction
Increased physical effort
See Owner's Manual #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.
Active bonnet malfunction
See Owner's Manual *T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. #
Consult a qualified specialist workshop.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. #
Never unlock the engine bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
C *A
t least one door is open. #
Close all doors.
A *T
hetailgate is open. Display messages and
warning/indicator lamps 543

Display messages
Possible causes/consequences and M
MSolutions &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if theta ilgate is open when the engine is running, especial lyifth eve hicle is in motion. #
Alw ays switch off the engine before opening theta ilgate. #
Never drive with theta ilgate open. #
Close theta ilgate.
& inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle.
&
inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is on a le vel sur face and the engine has cooled down, make up tofour attem ptsto switch on
th est ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again. 544
Displaymessa ges and warning/indicator lamps

Wa
rning and indicator lamps Overview of
warning and indicator lamps Some sy
stems will per form a self-test when the
ignition is switched on. Some warning and indi‐
cator lamps may brief lylight up or flash. This
behaviour is non-critical. These warning and indi‐
cator lamps indicate a malfunction only if they
light up or flash af terth e engine has been star‐
te d or during a journe y.
Instrument display (standard) Instrument display in
the widescreen cockpit Depending on
the display setting, the positions
of the indicator lamps on the instrument display
may dif fer from theex ample shown.
Wa rning and indicator lamps:
L Low beam(→
page122)
T St
anding lights (→ page122)
K High beam(→
page124)
#! Tu
rn signal lights(→ page124)
R Re
ar fog light(→ page122)
6 Re
stra int sy stem(→ page549)
ü Seat belt not
fastened(→ page 554) J
Brakes (yellow)(
→page 549)
J Brakes (red)(
→page 549)
! Electric pa
rking brake (yellow)
(→ page 549)
! Electric pa
rking brake (red)
(→ page 549)
! ABS malfunctioning(→
page 549)
÷ ESP®
(→ page 549)
å ESP®
OFF( →page 549)
L Distance warning(→ page 555)
Ð Po
we r-assis tedsteering malfunction‐
ing( →page 555)
; Engine diagnosis (→
page 557)
% Preglow
# Elect
rical fault (→ page 557)
æ Fu
elreser vewith fuel filler flap loca‐
tion indicator (→ page 557)
? Ve
hicles with widescreen cock pit:
coolant too hot/cold (→ page 557)
h Ty
re pressure monitoring sy stem
(→ page 559) 548
Displaymessa ges and warning/indicator lamps