MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

C-ClassOperator's ManualBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 1

Symbols
Registered trademarks:
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In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 2

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2045848981
É2045848981XËÍ
BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 1

BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 2

Index ....................................................... 4Introduction ......................................... 18At a glance ........................................... 23Safety ................................................... 33Opening and closing ...........................69Seats, steering wheel and mirrors ....91Lights and windshield wipers ..........105Climate control ................................. 119Driving and parking ..........................129On-board computer and displays ....165Loading, stowing and features ........215Maintenance and care ......................237Breakdown assistance .....................251Tires and wheels ............................... 269Technical data ................................... 301
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1, 2, 3 ...
115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 159
A
ABS (Anti-lock Braking System) Display message ............................ 189
Function/notes ................................ 62
Warning lamp ................................. 206
Accident (notes) ................................ 253
Active light function (display
message) ............................................ 194
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 66
Additional speedometer ................... 179
Air bags Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................40
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 122
Air distribution
Setting ........................................... 123
Airflow
Setting ........................................... 124
Air nozzles
see Air vents .................................. 126
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................125
Air vents ............................................. 126
Glove box ....................................... 127
Important safety information .........126
Rear ............................................... 127
Setting the center air vents ...........126
Setting the side air vents ...............126
Alarm system
see ATA
AMG menu (on-board computer) ..... 171
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........67
Ashtray ............................................... 223
Assistance menu (on-board
computer) .......................................... 178
ATA (Anti-Theft Alarm system) Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
Audio menu (on-board computer) .... 175
AUTO lights see Light sensor
Automatic car wash .......................... 244
Automatic transmission Display message ............................ 200
Driving tips .................................... 139
Emergency running mode ..............144
Kickdown ....................................... 140
Malfunction .................................... 144
Program selector button ................140
Pulling away ................................... 134
Releasing the parking lock
manually ........................................ 144
Selector lever ................................ 138
Starting .......................................... 133
B
Backrest (display message) ............. 201
Bag hook ............................................ 219
BAS (Brake Assist System) ................. 62
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BatteryCharging ........................................ 261
Checking (SmartKey) .......................74
Display message ............................ 196
Important safety guidelines
(SmartKey) ....................................... 74
Jump-starting ................................. 262
Replacing (SmartKey) ......................74
Safety notes .................................. 259
Belt
see Seat belts
Brake fluid
Notes ............................................. 309
Brake fluid level ................................ 242
Brake lamp (display message) ......... 192
Brakes ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................309
Display message ............................ 190
High-performance brake system ....153
Important safety notes ..................151
Maintenance .................................. 152
Parking brake ................................ 149
Warning lamp ................................. 203
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ...................113
Low-beam headlamps ....................113
Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Side marker lamp .......................... 115
Standing lamps (front) ...................114
Tail lamp ........................................ 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114C
CAC (Customer Assistance Center) .........21
California
Important notice for retail
customers and lessees ....................19
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 249
Car wash ........................................ 244
Display ........................................... 247
Gear or selector lever ....................248
Headlamps ..................................... 246
Matte finish ................................... 245
Notes ............................................. 243
Paint .............................................. 245
Plastic trim .................................... 247
Power washer ................................ 244
Rear view camera .......................... 247
Roof lining ...................................... 249
Seat belt ........................................ 249
Seat covers .................................... 248
Sensors ......................................... 247
Steering wheel ............................... 248
Tail pipes ....................................... 247
Trim strips ..................................... 248
Washing by hand ........................... 244
Wheels ........................................... 245
Windows ........................................ 246
Wiper blades .................................. 246
Wooden trim .................................. 248
Cargo tie down rings ......................... 219
CD player/CD changer (on-board
computer) .......................................... 175
Center console ..................................... 29
Central locking Automatic locking (on-board
computer) ...................................... 181
SmartKey ......................................... 70
Changing bulbs
Headlamps ..................................... 111
Changing gears .................................. 139
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Child-proof locksRear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition .....................46
Automatic recognition/air bag
deactivation, self-test ......................48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for
occupants (OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating .................122
Activating/deactivating air-
recirculation mode .........................125
Controlling automatically ...............123
Cooling with air dehumidification ..122
Defrosting the windshield ..............124
Demisting the windows .................. 125
Dual-zone automatic climate
control ........................................... 121
Important safety information .........120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air
dehumidification" ........................... 123
Problems with the rear window
heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution .............123
Setting the airflow .........................124
Setting the air vents ......................126
Setting the temperature ................123
Switching the MONO function on/
off .................................................. 124
Switching the rear window
heating on/off ............................... 125
Clock (on-board computer) ............... 179Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board
computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine) Checking the level .........................240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210
Cooling
see Climate control
Cornering light (display message) ... 191
Crash-responsive emergency
lighting ............................................... 111
Cruise control Cruise control lever .......................156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment .........................221
Current fuel consumption (on-
board computer) ............................... 170
Customer Assistance Center (CAC) ............................................... 21
Customer Relations Department ....... 21
D
Dashboard see Cockpit
Date (on-board computer) ................ 179
Daytime running lamps Display message ............................ 194
Switching on/off (on-board
computer) ...................................... 180
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 180
Interior lighting (on-board
computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247
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Display messagesBrakes ........................................... 189
Calling up (on-board computer) .....183
Clearing (on-board computer) ........183
Driving systems ............................. 197
Engine ............................................ 194
KEYLESS-GO .................................. 202
Lamps ............................................ 191
Safety systems .............................. 184
Service interval display ..................242
SmartKey ....................................... 201
Tires ............................................... 197
Vehicle ........................................... 200
Distance recorder ............................. 170
Door Automatic locking ............................ 78
Automatic locking (on-board
computer) ...................................... 181
Display message ............................ 201
Emergency locking ........................... 79
Emergency unlocking .......................79
Opening (from inside) ......................78
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................77
Drinking and driving ......................... 151
Drinks holder see Cup holder
Drive program
Automatic ...................................... 141
Manual ........................................... 142
SETUP (on-board computer) ..........171
Drive program display ...................... 139
Driving abroad ................................... 155
Driving on flooded roads .................. 154
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 66
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
ADAPTIVE BRAKE ............................. 66BAS (Brake Assist System) ..............62
Overview .......................................... 61
Driving systems
Cruise control ................................ 156
Dynamic handling package with
sports mode .................................. 158
PARKTRONIC ................................. 159
Rear view camera .......................... 162
Driving tips ........................................ 139
Braking .......................................... 153
Downhill gradients .........................152
Driving on flooded roads ................154
Wet road surface ........................... 152
Winter ............................................ 155
DVD audio (on-board computer) ...... 175
Dynamic handling package with
sports mode ....................................... 158
E
EASY-ENTRY feature ............................ 99
Activating/deactivating (on-
board computer) ............................ 181
EASY-EXIT feature ............................... 99
Activating/deactivating (on-
board computer) ............................ 181
Crash-responsive ............................. 99
EBD (Electronic Brake force
Distribution) Display message ............................ 190
Function/notes ................................ 66
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 146
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency running mode
Automatic transmission .................144
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Emergency spare wheelStorage location ............................ 254
Emergency starting ........................... 266
Emergency tensioning device Function ........................................... 54
Safety guidelines ............................. 35
Emissions purification
Service and warranty information ....18
Engine
Irregular running ............................ 136
Starting problems ..........................136
Starting the engine with the key ....133
Starting with KEYLESS-GO .............133
Switching off .................................. 149
Warning lamp Check Engine ..........210
Engine electronics
Malfunction .................................... 136
Engine number .................................. 304
Engine oil Adding ........................................... 240
Checking the oil level ..................... 239
Display message ............................ 196
Lubricant additives ........................309
Notes about oil grades ................... 308
Temperature (on-board computer) . 171
Viscosity ........................................ 309
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 65
Activating/deactivating (except
AMG vehicles) .................................. 64
Activating/deactivating (on-
board computer) ............................ 178
AMG menu (on-board computer) ...171
Display message ............................ 184
ETS/4ETS ........................................ 63
Important safety information ...........63
Warning lamp ................................. 207
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 151
Exhaust tail pipe (cleaning
instructions) ...................................... 247Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........100
Folding in when locking (on-board
computer) ...................................... 182
Out of position ............................... 101
Setting ........................................... 100
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........101
Exterior view ........................................ 24
F
First-aid kit ......................................... 253
Flat tire Changing a wheel/mounting the
spare wheel ................................... 255
MOExtended run-flat system .........259
Preparing the vehicle .....................254
Raising the vehicle .........................256
Floormat ............................................. 236
Front fog lamp (display message) ... 193
Fuel Additives ........................................ 308
Notes ............................................. 306
Premium-grade unleaded gasoline . 306
Refueling ........................................ 145
Specifications ................................ 307
Troubleshooting ............................. 148
Fuel consumption
Current (on-board computer) .........170
Notes ............................................. 150
Fuel filler cap (display message) ..... 197
Fuel filler flap Emergency release ........................146
Opening/closing ............................ 146
Fuel level
Calling up the range (on-board
computer) ...................................... 170
Fuses
Dashboard fuse box .......................267
Fuse allocation chart .....................267
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