MERCEDES-BENZ C CLASS 2018 Owners Manual

The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 137).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 138).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time. You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position
jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Driving139
Driving and parking
Z

Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tionjto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 163).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position i
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
Hybrid vehicles: observe the notes on the ECO
start/stop function in the separate operating
instructions.
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG C 63 and Mercedes-AMG
C 63 S: the ECO start/stop function is auto-
matically switched on only in drive program C.
Mercedes-AMG C 43 4MATIC: the ECO start/
stop function is automatically switched on only
in drive programs S,C and E.
140Driving
Dr iving an d parking

Automa tic engine switch-off
If thevehicl eis braked to astandstill wit hth e
transmission in hori, theECO start/sto p
function switches off th eengin eautomatically.
The ECO start/sto pfunction is operational
when :
Rtheindicator lamp in th eECO butto nis lit
green
Rth eoutside temperature and th eatmospheric
air pressur eis within th erange that is suitable
for th esystem
Rth eengin eis at normal operating temperature
Rth eset temperature for th evehicl einterior
has been reached
Rth ebattery is sufficientl ycharge d
Rthesystem detects that th ewindshield is no t
fogged up when th eair-conditioning system is
switched on
Rth ehoo dis closed
Rth edriver's door is closed and th edriver's
seat belt is fastene d
All of th evehicle's systems remain active when
th eengin eis stoppe dautomatically.
The HOLD function can also be activated if th e
engin ehas been switched off automatically. It is
then no tnecessar yto continu eapplyin gth e
brakes during th eautomatic stop phase. When
you depress th eaccelerato rpedal ,th eengin e
start sautomatically and th ebraking effec tof
th eHOLD function is deactivated.
Mercedes-AMG C63 and Mercedes-
AMG C63 S: thenumber of consec utive a
uto
-
matic engin eswitch-off sis unlimited.
All other models: automatic engineswitch-off
can tak eplac e amaximum of four times in arow
(initial switch-off ,then three subsequen tswitch -
offs).
Aut oma tic engine start
The engin estart sautomatically if:
Ryou switch off th eECO start/sto pfunction by
pressing th eECO butto n
RMercedes-AMG C63 and Mercedes-AMG
C 63 S: you switch to drive program RACE
(S‑ MODEL), S+orS
Rall other models: you switch to drive pro -
gram S+
RMercedes-AMG vehicles: you permanently
activat emanual gearshifting (Ypage 152)
Rin transmission position hori, thebrak e
pedal is release dand th eHOLD function is no t
active
Ryou depress th eaccelerato rpedal
Ryou engage revers egear k
Ryou mov eth etransmission out of position j
Ryou unfasten your seat belt or open th edriv-
er' sdoor
Rth evehicl estart sto rol l
Rthebrak esystem require sthis
Rth etemperature in th evehicl einterior devi-
ate sfrom th eset range
Rth esystem detects moisture on th ewind-
shield when th eair-conditioning system is
switched on
Rth econdition of charge of th ebattery is to o
low
Shifting th etransmission to position jdoes
no tstart th eengine.
Deactivating oractivating the ECO
start/stop function
Mercedes-AM G vehicles
XTo deactivate: press ECO butto n:.
Indicato rlamp ;goe sout .
XTo activate: press ECO butto n:.
Indicato rlamp ;lights up.
If indicator lamp ;is off ,th eECO start/sto p
function has been deactivated manually or as
th eresult of amalfunction .The engin ewill then
no tbe switched off automatically when th evehi-
cle stops .
Driving141
Driving and parking
Z

The ECO start/stop function is deactivated, if:
RMercedes-AMG C 63 and Mercedes-AMG
C 63 S:you switch to drive program RACE
(S‑MODEL), S+orS(
Ypage 144)
RMercedes-AMG C 43 4MATIC: you switch to
drive program S+(Ypage 144)
Ryou permanently activate manual gearshifting
(Ypage 152)
If you have permanently activated manual gear-
shifting and then press ECO button :, the ECO
start/stop function is activated.
All other models
XTo deactivate: press ECO button :.
Indicator lamp ;goes out.
XTo activate: press ECO button :.
Indicator lamp ;lights up.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops.
Selecting drive program S+deactivates the ECO
start/stop function. If you press ECO button :,
the ECO start/stop function is activated.
AMG Performance adjustable exhaust
system (Mercedes-AMG vehicles)
The volume of the AMG Performance adjustable
exhaust system changes depending on the posi-
tion of the switchable exhaust flap. The exhaust
flap is adjusted automatically according to the
selected drive program (
Ypage 144).
You can also adjust the position of the exhaust
flap and therefore the volume of the exhaust
system manually.
The automatic adjustment of the exhaust flap is
always active when you change drive program,
regardless of the manual setting.
Each time you start the engine with the Smart-
Key or the Start/Stop button, the quietest set-
ting is activated.
Setting the volume:
XPress button :.
If you select the loudest setting, indicator
lamp lights up ;.
Mercedes-AMG C 63/C 63 S: you can preset
the volume of the exhaust system for drive pro-
gram I(Individual). Information on DYNAMIC
SELECT and on configuring drive program Iwith
the multimedia system (see the Digital Opera-
tor's Manual).
142Driving
Driving and parking

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 180) or Distance Pilot
DISTRONIC (Ypage 176).
XTry to start the engine again (Ypage 138).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 138). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 138).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving143
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display is pointing to the
red mark.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 306). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG C 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG C 63/C 63 S:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG C 63/C 63 S)
Rthe position of the exhaust flap (Mercedes-
AMG C 63/C 63 S)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control:
Further information for automatic drive program
characteristics (
Ypage 150).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
144DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 152).
Additional settings
:Position of the exhaust flap (Ypage 142)
;ECO start/stop function (Ypage 140)
=ESP®(Ypage 69)
?Suspension (Ypage 183)
APermanently activates manual gearshifting
(Ypage 152)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG C 43 4MATIC In a few
countries, the ECO start/stop function is
deactivated at the factory due to the fuel
grade available. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
DYNAMIC SELECT switch145
Driving and parking
Z

In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 150).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 152).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 148).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
146Automatic transmission
Driving and parking

Engaging park position automatically
Park positionjis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Ryou open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts to transmission position jauto-
matically if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function (
Ypage 180) and
Distance Pilot DISTRONIC (Ypage 174).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 140).
Engaging neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition lock, the auto-
matic transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging the drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Automatic transmission147
Driving and parking
Z

Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program E(for Mercedes-AMG vehicles:
drive program C) or S.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion j(
Ypage 146) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position jis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using theSmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Ryou open the driver's door when
the vehicle is stationary or when
driving at a very low speed and thetransmission is in position hor
k
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
CReverse gear
You can only shift the transmission
into position kwhen the vehicle is
stationary (
Ypage 147).
148Automatic transmission
Driving an d parking