light MERCEDES-BENZ C CLASS 2019 Owners Manual

Push handle1ofthe hood catch upwardsand liftthe hoodbyapproximately15in(40 cm).Toclose:lowerthe hood and let itfall from aheight of approximately 8 in (20 cm).
Ifthe hood canstill be lifted slightly,openthe hood again and close it with a little moreforce until it engages correctly.
Engine oil
Checkingthe engine oil level usingthe oildipstick
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Requirements:RThe engine must havean oil dipstick.If not,the engine oil level can bechecked only withthe on-board computer (page 355).
Depending onthe engine,the oil dipstick may beinstalled inthe engine compartment in differentlocations.
Thewaiting time beforecheckingthe oil levelwhenthe engine is at normal operatingtempera‐ture isfiveminutes.
Parkthevehicle on a level surface.
Pull oil dipstick1out and wipe off.
Slowly slide oil dipstick1intothe guidetubetothestop, andtakeit out again afterapproximatelythree seconds.ROil level is correct: oil level is between2and3.
ROil leveltoo low: oil level is at3orbelow.
354Maintenance and care

Toavoid damageto yourvehicle, observethefol‐lowing when using a powerwasher:
Rkeepthe SmartKeyat least10ft(3 m)awayfromthevehicle. Otherwisethe trunk lidcould open unintentionally.
Rmaintain a distance of at least11.8 in(30 cm)tothevehicle.
Rvehicles with decorativefoil:parts ofyourvehicle are covered with a decorativefoil.Maintain a distance of at least27.6 in(70 cm) betweenthefoil-covered parts ofthevehicle andthe nozzle ofthe powerwasher.Movethe powerwasher nozzle around whilst
cleaning. Thewatertemperature ofthepowerwasher must notexceed140 °F(60 °C).
Robservethe information onthe correct dis‐tance inthe equipment manufacturer's oper‐ating instructions.
Rdo not pointthe nozzle ofthe powerwasherdirectly at sensitive parts such as tires, slits,electrical components, batteries, light bulbsandventilation slots.
Washingthevehiclebyhand
Observethe legalrequirements, e.g. in a numberof countries,washingbyhand is only permittedin specially designatedwash bays.
Use a mild cleaning agent, e.g. car shampoo.
Washthevehicle with lukewarmwater usinga soft car sponge. When doing so, do notexposethevehicletodirect sunlight.
Carefully hosethevehicle off withwater anddry using achamois.Takecare nottopointthewater jet directlytowardsthe air inletgrille.
360Maintenance and care

Notes on paintwork/mattefinish paintworkcare
Observethefollowing information:
Cleaning and careAvoiding paintwork damage
PaintworkRInsectremains: soak with insectremover andrinse offthetreated areas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTreeresin, oils, fuels and greases:removebyrubbinggen‐tly witha clothsoaked in petroleumether or lighterfluid.
RCoolant and brakefluid:removewith a damp clothandcleanwater.
RTarstains: usetarremover.
RWax: use siliconeremover.
RDo not attachstickers,films or similar.
RRemovedirt immediately,where possible.
Maintenance and care361

Observethefollowing information:
CleaningAvoiding damagetothe decorativefoil
RFor cleaning, use plenty ofwater and a mild cleaning agent withoutadditives or abrasivesubstances, e.g. a car shampoo approvedforMercedes-Benz.
RRemovedirt immediately, where possible, whilstavoidingrubbingtoo hard. There isotherwise arisk of damagingthe decorativefoilirreparably.
RIfthere is dirt onthefinish or ifthe decorativefoil is dull: usethePaint Cleanerrecommended and approvedfor Mercedes-Benz.
RInsectremains: soak with insectremover andrinse offthe treatedareas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTopreventwaterstains, dry afoil-wrappedvehicle with a soft,absorbent clothaftereverycarwash.
RThe service life and color of decorativefoils are impairedby:
-sunlight
-temperature, e.g. hot air blower
-weather conditions
-stonechippings and dirt
-chemical cleaning agents
-oily products
RDo not use polish on matte decorativefoil.Polishing will havethe effectof shiningthefoil-wrapped surface.
RDo not treat matte orstructured decorativefoils withwax.Permanentstains may occur.
Scratches, corrosive deposits, areas affectedbycorrosion and damage causedbyincorrect carecannot alwaysbe completelyrepaired. In suchcases, visit aqualified specialistworkshop.
You can obtain more information on care andcleaning products fromthe manufacturer.
Inthe case offoil-wrapped surfaces, optical dif‐ferences may occur betweenthe surfacesthatwerenot protectedbya decorativefoil afterremoving a decorativefoil.
Haveworkorrepairstodecorativefoils car‐ried out at aqualified specialistworkshop,e.g. in an authorized Mercedes-Benz Center.
Maintenance and care363

Notes on cleaning and careAvoidingvehicle damage
Exterior lightingCleanthe lenses with awet sponge and mild cleaning agent,e.g. car shampoo.Only use cleaning agents or cleaning clothsthat are suitablefor plastic lenses.
SensorsCleanthe sensors inthe front andrear bumper and intheradiator grill with a soft clothand car shampoo.When using a powerwasher, maintain a minimum distance of11.8 in (30 cm).
Rear view cameraand360° CameraROpenthe camera cover withthe multimedia system(page 209) .
RUse cleanwater and a soft clothtocleanthe camera lens.
Do not use a powerwasher.
TailpipesClean with a cleaning agentrecommendedfor Mercedes-Benz, especiallyinthe winter and afterwashingthevehicle.Do not use acidic cleaning agents.
Notes on care ofthe interior
\nWARNINGRisk of injuryfrom plasticparts breaking off afterthe use of sol‐vent-based care products
Careand cleaning products containing sol‐vents can cause surfaces inthe cockpittobecome porous.
Whenthe airbags are deployed, plastic partsmay breakaway.
Do not use any care or cleaning prod‐ucts containing solventstocleanthecockpit.
\nWARNINGRisk of injuryor death frombleached seat belts
Bleaching or dyeing seat belts can severelyweakenthem.
This can,forexample, cause seat beltstotear orfail in an accident.
Never bleachor dye seat belts.
Maintenance and care365

Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Seat beltsClean with lukewarmand soapywater.RDo not usechemical cleaning agents.
RDo not dry seat beltsbyheatingthemtoover176 °F(80 °C) orexposingthemtodirect sunlight.
DisplayCleanthe surface carefully witha microfiber clothand a suit‐able display care product (TFT/LCD).RSwitchoffthe display and let it cool down.
RDo not use anyother cleaning products.
Plastic trimRClean with a damp microfiber cloth.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
RDo not attachstickers,films or similar materials.
RDo not allow cosmetics, insectrepellent or sun creamtocome in contact with the plastic trim.
Realwood/triminsertsRClean with a microfiber cloth.
RBlackpiano-lacquer look: clean with a damp clothandsoapywater.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
Do not use solvent-based cleaning agents, polishes orwaxes.
HeadlinerClean with a brush or dry shampoo.
CarpetUse carpet andtextile cleaning agentsrecommendedforMercedes-Benz.
366Maintenance and care

Battery (vehicle)
Notes onthe12V battery
\nWARNINGRisk of an accident duetoworkcarried out incorrectly onthe bat‐tery
Workcarried out incorrectly onthe batterycan,forexample, leadtoa short circuit. Thiscan leadtofunctionrestrictions in safety-rel‐evant systems,forexamplethe lighting sys‐
tem, ABS (anti-lockbraking system) or ESP®
(ElectronicStability Program). The operatingsafety ofyourvehicle may berestricted.
You could lose control ofthevehicle inthefollowing situations:
Rwhen braking
Rintheevent of abruptsteering maneuversand/or whenthevehicle's speed is notadaptedtotheroad conditions
Intheevent of a shortcircuit or a simi‐lar incident, contact aqualified special‐istworkshop immediately.
Do not continue driving.
Always haveworkonthe battery carriedout at aqualified specialistworkshop.
RFurther information on ABS (page171)
RFurther information on ESP®
(page172)
For safetyreasons, Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentes‐ted and approvedforyourvehiclebyMercedes-Benz. These batteries provide increased impactprotectiontopreventvehicle occupants fromsuffering acid burns shouldthe battery be dam‐aged intheevent of an accident.
Allvehiclesexceptvehicles with a lithium-ion battery
\nWARNINGRisk ofexplosion duetoelec‐trostaticcharge
Electrostaticchargecan cause sparks whichmay ignitethe highlyflammablegas mixtureinthe battery.
Todischargeany electrostaticchargethat may havebuilt up,touchthe metalvehicle body before handlingthe bat‐tery.
The highlyflammablegas mixture is createdwhilethe battery ischarging and duringstartingassistance.
\nWARNINGDanger ofchemical burnsfromthe battery acid
Battery acid is caustic.
Avoid contact withthe skin,eyes orclothing.
Do not leanoverthe battery.
Do not inhale batterygases.
Keepchildrenawayfromthe battery.
Immediatelyrinse battery acid offthor‐oughly with plenty of cleanwater andseek medical attention immediately.
376Breakdown assistance

NOTEDamagetothe battery fromover‐voltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthe on-board electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.4V.
AllothervehiclesWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
NOTEDamagingthe batterythroughovervoltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthevehicle electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.8V.
\nWARNINGRisk ofexplosion fromhydro‐gengas igniting
A batterygenerateshydrogengas duringthecharging process. Ifthere is a short circuit orsparksstarttoform,there is a danger ofthehydrogengas igniting.
Make surethatthe positiveterminal ofthe connected battery does not comeinto contact withvehicle parts.
Never place metal objects ortools on abattery.
When connecting and disconnectingthebattery,you must observethe descri‐bed orderforthe battery clamps.
When givingstarting assistance, alwaysmake surethatyou onlyconnect bat‐teryterminals with identical polarity.
Duringstarting assistance,you mustobservethe described orderfor con‐necting and disconnectingthe jumpercables.
Do not connect or disconnectthe bat‐teryclamps whilethe engine isrunning.
\nWARNINGRisk ofexplosion duringcharging process andstarting assistance
Duringthecharging process andstartingassistance,the battery mayrelease anexplo‐sivegas mixture.
Avoidfire, openflames, creating sparksand smoking.
Make surethatthere is sufficientventi‐lation duringthecharging process andduringstarting assistance.
Do not leanover a battery.
\nWARNINGRisk ofexplosion from a fro‐zen battery
A discharged battery may freeze attempera‐tures slightly aboveor below freezing point.
Duringstarting assistance or batterycharg‐ing, batterygas may bereleased.
Alwaysthawa frozen batteryoutfirstbeforecharging it or performingstart‐ing assistance.
378Breakdown assistance

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Fold cover1up inthe direction ofthearrow.
Slide cover2of positive clamp3onthejump-starting connection point inthe direc‐tion ofthe arrow.
Connect positive clamp3onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp3onyourownvehiclefirst.
Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point4ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete:
First,removethe jumper cable/chargingcable from ground point4and negativepole ofthe donor battery,then from positiveclamp3and positive pole ofthe donor bat‐
380Breakdown assistance