ECU MERCEDES-BENZ C CLASS 2019 Owners Manual

\nWARNINGRisk of accident duetoobjects inthe driver'sfootwell
Objects inthe driver'sfootwell may impedepedal travel or block a depressed pedal.
This jeopardizesthe operating androadsafety ofthevehicle.
Stowall objects inthevehicle securelysothattheycannotgetintothe driver'sfootwell.
Always installthefloor mats securelyand as prescribed in ordertoensurethatthere is always sufficientroomforthe pedals.
Do not use loosefloor mats and do notplacefloor mats ontop of one another.
NOTEBattery discharging from usingdevices connectedtothe diagnosticsconnection
Using devices atthe diagnostics connectiondrainsthe battery.
Checkthechargelevel ofthe battery.
Ifthechargelevel is low,chargethebattery,e.g.bydriving a considerabledistance.
Connecting equipmenttothe diagnostics con‐nection can leadtoemissions monitoring infor‐mation beingreset,forexample. This may leadtothevehiclefailingtomeettherequirements ofthe next emissions inspection duringthe maininspection.
Qualified specialistworkshop
An authorized Mercedes-Benz Center is aquali‐fied specialistworkshop. It hasthe necessaryspecial skills,tools andqualificationstocor‐rectly carryouttheworkrequired onyourvehi‐cle. This particularlyappliestosafety-relevantworks.
Forthefollowing, always haveyourvehiclechecked at an authorized Mercedes-Benz Cen‐ter:
Rsafety-relevantworks
Rservice and maintenancework
Rrepairwork
Rmodifications aswell as installations andconversions
Rworkon electronic components
Mercedes‑Benzrecommends a Mercedes‑Benzservice center.
Correct use ofthevehicle
Ifyouremoveanywarningstickers,you orotherscouldfailtorecognize certain dangers. Leavewarningstickersin position.
Observethefollowing information in particularwhen drivingyourvehicle:
Rthe safety notes inthis manual
Rtechnical dataforthevehicle
Rtrafficrules andregulations
Rlawsand safetystandards pertainingtomotorvehicles
26General notes

QR codeforrescue card
The QR code is secured inthe fuelfillerflap andonthe opposite side onthe B-pillar. Intheeventof an accident,rescue services can usethe QRcodetoquicklyfindthe appropriaterescue cardforyourvehicle. The currentrescue card con‐tainsthe most important information aboutyourvehicle in a compactform, e.g.therouting oftheelectric lines.
Further information can be obtained at http://www.mercedes-benz.de/qr-code.
Datastorage
Electronic control units
Electronic control units are installed inyourvehi‐cle. Some ofthese are necessaryforthe safeoperation ofyourvehicle, while some assistyouwhen driving (driver assistance systems). Inaddition,yourvehicle provides comfortandentertainment functions, which are also madepossiblebyelectronic control units.
Electronic control units contain datamemorieswhichcantemporarily or permanentlystore
technical information aboutthevehicle's operat‐ingstate, component loads, maintenancerequirements andtechnicalevents or malfunc‐tions.
Ingeneral,this information documentsthestateof a component part, a module, a system orthesurroundings such as:
Roperatingstatus of system components (e.g.fill levels, batterystatus, tire pressure)
Rstatus messages concerningthevehicle orits individual components (e.g. number ofwheelrevolutions/speed, longitudinal accel‐eration, lateral acceleration, display offas‐tened seat belts)
Rmalfunctions orfaults in important systemcomponents (e.g. lights, brakes)
Rinformation onevents leadingtovehicledamage
Rsystemreactions in special driving situations(e.g. airbag deployment, intervention ofsta‐bility control systems)
Rambient conditions (e.g.temperature,rainsensor)
In additiontoprovidingthe actual control unitfunction,this data assiststhe manufacturer indetecting andrectifying malfunctions and opti‐mizingvehicle functions. The majority ofthisdata istemporary and is only processed inthevehicle itself. Only a small portion ofthe data isstored intheevent or malfunction memory.
Whenyourvehicle is serviced,technical datafromthevehicle can beread outbyservice net‐workemployees (e.g.workshops, manufactur‐ers) orthird parties (e.g. breakdown services).Services includerepair services, maintenanceprocesses,warranty claims andquality assur‐ance measures,forexample. Theread out is per‐formed viathe legally prescribed portforthediagnostics connection inthevehicle. Therespective service network locations orthirdparties collect, process and usethe data. Theydocumenttechnicalstatuses ofthevehicle,assist infinding malfunctions and improvingquality and are transmittedtothe manufacturer,if necessary.Furthermore,the manufacturer issubjecttoproduct liability.Forthis,the manu‐facturerrequirestechnical datafromvehicles.
28General notes

manufacturer in a suitable place (e.g. Operator'sManual,website ofthe manufacturer) along withtherelevant dataprotection information.Per‐sonal data may be usedforthe provision ofonline services. Data isexchanged via a secureconnection, e.g.the manufacturer's designatedIT systems.Personal data is collected, pro‐cessed and used viathe provision of servicesexclusively onthe basis of legal permissions orwith prior consent.
The services and functions (sometimes subjecttoafee) can usually be activated or deactivated.In some cases,this also appliestothe entirevehicle's data connection. Thisexcludes, in par‐ticular, legally prescribed functions and services.
Third party servicesIf it is possibletouse online services fromotherproviders,these services are subjecttothe dataprotection andterms of use oftheresponsibleprovider. The manufacturer has no influence onthe contentexchanged.
Please inquire,therefore, aboutthe type, scopeand purpose ofthe collection and use of per‐
sonal data as part ofthird party services fromtheirrespective provider.
Multimedia system/Mercedes me connect
Ifthevehicle is equipped withthe multimediasystem or Mercedes me connect, additional dataaboutthevehicle's operation,the use ofthevehicle in certain situations, andthe location ofthevehicle may be compiledbythe multimediasystem or Mercedes me connect.
For additional information pleaserefertothechapter "Multimedia system" and/ortheMercedes me connectTerms and Conditions.
Event datarecorders
USA only:
Thisvehicle is equipped with anevent datarecorder (EDR). The main purpose of an EDR istorecord, in certain crash or near crash-like sit‐uations, such as an airbag deployment or hittingaroad obstacle, datathat will assist in under‐standing how avehicle's systems performed.The EDR is designedtorecord datarelatedto
vehicle dynamics and safety systemsfor a shortperiod of time, typically 30 seconds or less.
The EDR inthisvehicle is designedtorecordsuchdata as:
RHowvarious systems inyourvehiclewereoperating
RWhether or notthe driver and frontpassenger seat beltswerebuckled/fastened
RHowfar (if at all)the driverwas depressingthe accelerator and/or brake pedal and
RHowfastthevehiclewas traveling
This data can help provide a better understand‐ing ofthe circumstances in which accidents andinjuries occur. NOTE: EDR data isrecordedbyyourvehicle only if a non-trivial crash situationoccurs; no data isrecordedbythe EDR undernormal driving conditions and no personal data(e.g. name,gender,age and accident location) isrecorded. However,other parties, such as lawenforcement, could combine EDR data withthetype of personally identifying dataroutinelyacquired during a crash investigation.
30General notes

Restraint system
Protectionbytherestraint system
Therestraint system includesthefollowing com‐ponents:
RSeat belt system
RAirbags
RChildrestraint system
RChild seat securing system
Therestraint system canreducetherisk ofvehi‐cle occupants coming into contact with parts ofthevehicle's interior intheevent of an accident.Therestraint system can alsoreducetheforcestowhichvehicle occupants are subjected intheevent of an accident.
Only a seat belt which isworncorrectly can pro‐videthe intended level of protection. Dependingonthe detected accident situation, EmergencyTensioning Devices and/or airbags supplement acorrectlywornseat belt. EmergencyTensioningDevices and/or airbags are not deployed ineveryaccident.
Fortherestraint systemtoprovide its full protec‐tion, each occupant must observethefollowing:
RFastenthe seat belt correctly.
RBe in an almost upright position withtheirback againstthe seat backrest.
RSit withtheirfeetresting onthefloor, if pos‐sible.
RAlways secure persons under 5ft(1.50 m)tall in an additionalrestraint system suitablefor Mercedes-Benzvehicles.
However,no systemavailabletoday can com‐pletelyeliminate injuries andfatalities ineveryaccident situation. In particular,the seat beltand airbaggenerally do not protect againstobjects penetratingthevehicle fromthe outside.Therisk of an injuryresulting from airbagdeployment also cannot beruled out entirely.
Limited protection fromtherestraint system
\nWARNINGRisk of injuryor death frommodificationstotherestraint system
Therestraint system can no longer functioncorrectly after alterations havebeen made.
Therestraint system maythen not protectthevehicle occupants as intendedbyfailingin an accident or triggering unexpectedly,forexample
Never alterthe parts oftherestraintsystem.
Nevertamper withthe wiring or anyelectronic component parts ortheirsoftware.
If it is necessarytoadjustthevehicletoaccom‐modate a person with disabilities, contact anauthorized Mercedes-Benz Centerfor details.
USA only:for further information contact ourCustomer Assistance Center at1-800-FOR-MERCedes (1‑800‑367‑6372).
Occupant safety33

Seat belts
Protection providedbythe seat belt
Alwaysfastenyour seat belt correctlybeforestarting a journey.A seat belt can only providethe best level of protection if it isworncorrectly.
\nWARNINGRisk of injuryor death duetoincorrectlyfastened seat belt
Ifthe seat belt is notworncorrectly, it can‐not performits intended protective function.
In addition, an incorrectlyfastened seat beltcan also cause injuries,forexample, intheevent of an accident or when braking orchanging direction suddenly.
Always ensurethat allvehicle occu‐pants havetheir seat beltsfastenedcorrectly and are sitting properly.
Always observethe instructions aboutthe cor‐rect driver's seat position and adjustingthe seat(page 90).
In orderforthe correctlywornseat belttopro‐videthe intended level of protection, eachvehi‐cle occupant must observethefollowing infor‐mation:
RThe seat belt must not be twisted and mustfit tightly and snugly acrossthe body.
RThe seat belt must berouted acrossthe cen‐ter ofthe shoulder and as low down acrossthe hips as possible.
RThe shoulder section ofthe seat belt shouldnottouchyour necknor berouted underyour arm or behindyour back.
RAvoidwearing bulky clothing, e.g. a wintercoat.
RPushthe lap belt down asfar as possibleacrossyour hips and pull tight withthe shoul‐der section ofthe belt. Neverroutethe lapbelt acrossyour abdomen.
RNeverroutethe seat belt across sharp, poin‐ted, abrasive or fragile objects.
ROnly one person should use each seat belt atany one time. Never allowbabies andchil‐drentotravel sitting onthe lap of anothervehicle occupant.
RNever secure objects with a seat belt iftheseat belt is also being usedbyone ofthevehicle's occupants. Always observetheinstructionsfor loadingthevehicle whensecuring objects, luggage or loads(page104).
Also ensurethat no objects, e.g. a cushion,areever placed between a person andtheseat.
The seat belts onthefollowing seats are equip‐ped with a special seat beltretractor:
Rfront-passenger seat
RRear seats
Activate or deactivatethe special seatbeltretractor (page54).
Ifchildren are traveling inthevehicle, be suretoobservethe instructions and safety notes on"Children inthevehicle" (page 49).
36Occupant safety

Reduced seat belt protection
\nWARNINGRisk of injuryor death duetoincorrect seat position
The seat belt does not offerthe intendedlevel of protection ifyou havenot movedtheseat backresttoan almostvertical position.
When braking or intheevent of an accident,you could slide underneaththe seat belt andsustain abdominal or neck injuries,forexam‐ple.
Adjustthe seat properlybefore begin‐ningyour journey.
Always ensurethatthe seat backrest isin an almostvertical position andthatthe shoulder section ofyour seat belt isrouted acrossthe center ofyour shoul‐der.
\nWARNINGRisk of injuryor death whenadditionalrestraint systems are not usedfor persons with a smaller build
Persons under 5ft(1.50 m)tall cannotwearthe seat belt correctly without a suitableadditionalrestraint system.
Ifthe seat belt is notworncorrectly, it can‐not performits intended protective function.In addition, an incorrectlyfastened seat beltcan also cause injuries,forexample, intheevent of an accident or when braking orchanging direction suddenly.
Always secure persons under 5ft(1.50 m)tall in a suitablerestraint sys‐tem.
\nWARNINGRisk of injuryor death duetodamaged or modified seat belts
Seat belts cannotprovide protection inthefollowing situations:
RIfthe seat belts are damaged, modified,extremelydirty, bleached or dyed
RIfthe seat belt buckle is damaged orextremelydirty
RIfthe EmergencyTensioning Devices,seat belt anchorages or seat beltretrac‐torshavebeen modified
Seat belts may be damaged in an accident,althoughthe damage may not be visible, e.g.duetosplinters ofglass.
Modified or damaged seat belts maytear orfail, e.g. in an accident.
Modified EmergencyTensioning Devices canaccidentallytrigger orfailtofunction asintended.
Never modifythe seat belts, EmergencyTensioning Devices, seat belt ancho‐rages or seat beltretractors.
Makesurethatthe seat belts areundamaged, notwornand clean.
Always havethe seat beltscheckedimmediately after an accident at aqualified specialistworkshop.
Occupant safety37

Protectionbythe airbags
Depending onthe accident situation, an airbagmay supplementthe protection offeredbya cor‐rectlyfastened seat belt.
\nWARNINGRisk of injuryor death duetoincorrect seat position
Ifyou deviate fromthe correct seat position,the air bag cannotperformits intended pro‐tective function and deployment mayevencause further injuries.
Toavoid hazardous situations, always makesurethat allvehicle occupants:
RHavetheir seat beltfastened correctly,including pregnantwomen.
RAre seated properly andthat distancetothe air bags is as large as possible.
RObservethefollowing information.
Always make surethatthere are noobjects betweenthe air bag andthevehicle occupant.
Toavoidtherisksresulting fromthe deploymentof an airbag, eachvehicle occupant mustobservethefollowing information:
RBeforestartingyour journey,adjustyour seatcorrectly;the driver's seat and front-passenger seat should be moved asfar backas possible.
When doing so, always observethe informa‐tion onthe correct driver's seat position(page90).
ROnly holdthesteering wheelbythesteeringwheelrim. This allowsthe airbagtobe fullydeployed.
RAlways lean againstthe seat backrest whenthevehicle is in motion. Do not leanforwardsor againstthe door or side window.You mayotherwise be inthe deployment area oftheairbags.
RAlwayskeepyourfeetonthefloor. Do notputyourfeetonthe cockpit,forexample.Yourfeetmayotherwise be inthe deploy‐ment area ofthe airbag.
RIfchildren are traveling inthevehicle,observethe additional notes(page 49).
RAlwaysstowand secure objects correctly.
Objects inthevehicle interior may prevent anairbag from functioning correctly.Eachvehicleoccupant must always make sure ofthefollow‐ing:
RThere are no people, animals or objectsbetweenthevehicle occupants and an air‐bag.
RThere are no objects betweenthe seat, doorand door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,hanging onthe grab handles or coat hooks.
RThere are no accessory parts, such as PNDs(PersonalNavigation Devices), mobilephones or cup holders attachedtothevehi‐cle withinthe deployment area of an airbag,e.g. onthe cockpit, on doors, side windowsor side paneling.
In addition, no connecting cable,tensioningstrap orretainingstrap may berouted
Occupant safety41

Thestatus ofthe front passenger front airbag isdisplayed afterthe self-test:
RPASSENGER AIRBAG ON lights upfor60 seconds, subsequently bothindicatorlamps are off (PASSENGER AIRBAG ON andOFF):the front passenger front airbag is abletodeploy intheevent of an accident.
RPASSENGER AIRBAG OFF lights up continu‐ously:the front passenger front airbag is dis‐abled. It willthen not be deployed intheevent of an accident.
IfthePASSENGER AIRBAG ON indicator lamp isoff, onlythePASSENGER AIRBAG OFF indicatorlamp shows thestatus ofthe front passengerfront airbag. ThePASSENGER AIRBAG OFF indi‐cator lamp may be lit continuously or be off.
IfthePASSENGER AIRBAG OFF indicator lampandtheurestraint systemwarning lamplight up simultaneously,the front passenger seatmay not be used. Also inthis case, do not installachildrestraint system onthe front passengerseat. Haveautomatic front passenger front air‐bag shutoffchecked andrepaired immediately ataqualified specialistworkshop.
Status displayIfthe front passenger seat is occupied, ensure,bothbefore and duringthe journey,thatthesta‐tus ofthe front passenger front airbag is correctforthe current situation.
After installing arearward-facingchildrestraint system onthe front passengerseat:PASSENGER AIRBAG OFF must be lit con‐tinuously.
\nWARNINGRisk of injuryor death fromusing arearward-facingchildrestraintsystem whenthe front passenger frontairbag is enabled
Ifyou secure achild in arearward-facingchildrestraint system onthe front passengerseat andthePASSENGER AIRBAG OFF indi‐cator lamp is off,the front passenger airbagcan deploy intheevent of an accident.
Thechild could bestruckbythe airbag.
Always ensurethatthe front passenger air‐bag is deactivated. ThePASSENGER AIRBAGOFF indicator lamp must be lit.
NEVER use arearward-facingchildrestraintsystem on a seat protectedbyan ENABLEDFRONT AIRBAGin front of it, DEATH or SERI‐OUS INJURYtotheCHILD can occur.
When installing achildrestraint system onthefront passenger seat, observethevehicle-spe‐cific information (page 59).
Depending onthechildrestraint system andthestature ofthechild,thePASSENGER AIRBAGOFF indicator lamp may be off. Inthis case, donot installtherearward-facingchildrestraintsystem onthe front passenger seat.
Instead, installtherearward-facingchildrestraint system on a suitablerear seat.
After installing aforward-facingchildrestraint system onthe front passengerseat:depending onthechildrestraint systemandthestature ofthechild,PASSENGER AIRBAG OFF may be lit continuously or be off.Always observethefollowing information.
Occupant safety45

\nWARNINGRisk of injuryor death duetoincorrect positioning oftheforward-facingchildrestraint system
Ifyou secure achild in aforward-facingchildrestraint system onthe front passenger seatandyou positionthe front passenger seattooclosetothe cockpit, intheevent of an acci‐dent,thechild could:
RCome into contact with thevehicle inte‐rior ifthePASSENGER AIRBAG OFF indi‐cator lamp is lit,forexample.
RBestruckbythe air bag ifthePASSENGER AIRBAG OFF indicator lampis off.
Always movethe front passenger seatasfar back as possible and fullyretractthe seat cushion length adjustment.Always make surethatthe shoulder beltstrap is correctlyrouted fromthe seatbelt outlet onthevehicletothe shoul‐der belt guide onthechildrestraint sys‐tem. The shoulder beltstrap must beroutedforwards and downwards fromthevehicle belt outlet. If necessary,
adjustthe seat belt outlet andthe frontpassenger seat accordingly.
Always observethechildrestraint sys‐tem manufacturer's installation instruc‐tions.
When installing achildrestraint system onthefront passenger seat, observethevehicle-spe‐cific information (page 59).
If a person is sitting onthe front passengerseat:PASSENGER AIRBAG OFF may be lit con‐tinuously or be off, depending onthe person'sstature.
A person onthe front passenger seat mustalways observethefollowing information:
RIfthe front passenger seat is occupiedbyanadult or a person with astature correspond‐ingtothat of an adult,thePASSENGER AIRBAG OFF indicator lamp must be off. Thisindicatesthatthe front passenger front air‐bag is enabled.
IfthePASSENGER AIRBAG OFF indicatorlamp is lit continuously,an adult or person
with a build correspondingtothat of an adultshould not usethe front passenger seat.
Instead,theyshould use arear seat.
RIfthe front passenger seat is occupiedby aperson of smallerstature (e.g. ateenager orsmall adult),thePASSENGER AIRBAG OFFindicator lamp either lights up continuouslyorremains off, depending ontheresult oftheclassification.
-IfthePASSENGER AIRBAG OFF indicatorlamp is off: movethe front passengerseat asfar back as possible, orthe per‐son of smallerstature should use arearseat.
-IfthePASSENGER AIRBAG OFF indicatorlamp is lit continuously:the person ofsmallerstature should not usethe frontpassenger seat.
46Occupant safety

Reversingthe PRE-SAFE®system measures
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
You will needtoperformcertain settingsyour‐self.
Ifthe seat belt pre-tensioning is notreduced,movethe seat backrest back slightly.The locking mechanismreleases.
Function of PRE-SAFE®PLUS (anticipatoryoccupant protection plus)
PRE-SAFE®PLUS can detect certain impacts,particularlyan imminentrear impact, andtakepre-emptive measurestoprotectthevehicleoccupants. These measures cannot necessarilyprevent an imminent impact.
PRE-SAFE®PLUS can implementthefollowingmeasures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RIncreasing brake pressure whenthevehicleisstationary.This brake application is can‐
celed automatically whenthevehicle pullsaway.
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
System limitations
The system will not initiate any action inthefol‐lowing situations:
Rwhen backing up
The system will not initiate any braking applica‐tion inthefollowing situations:
Rwhilst driving
or
Rwhen entering orexiting a parking spacewhile usingActiveParking Assist
Safely transportingchildren inthevehicle
Always observewhenchildren are travelinginthevehicle
Alsostrictly observethe safety notesforthespecific situation. Inthiswayyou canrecog‐nize potentialrisks andavoid dangers ifchil‐
dren are traveling inthevehicle(page 49).
Be diligentBear in mindthat neglectingtosecure achild inthechildrestraint system may haveserious con‐sequences. Always be diligent in securing achildcarefully beforeevery journey.
Toimprove protectionforchildrenyoungerthan12years old or under 5ft(1.50 m) in height,Mercedes-Benzrecommendsyou observethefollowing information:
RAlways securethechild in achildrestraintsystem suitableforthis Mercedes-Benzvehi‐cle.
RThechildrestraint system must be appropri‐atetothe age,weight and size ofthechild.
RThevehicle seat must be suitablefor instal‐ling achildrestraint system.
Accidentstatistics showthatchildren secured intherear seats aregenerallysaferthanchildrensecured inthe front seats.Forthisreason,Mercedes-Benzstrongly advisesthatyou installachildrestraint system on arear seat.
48Occupant safety