fuel MERCEDES-BENZ C CLASS 2019 Owners Manual

Climate control........................................13 8Overview of climate control systems ..........138Operatingthe climate control system .........13 9
Driving and parking.................................14 4Driving ........................................................14 4DYNAMIC SELECT switch ...........................15 3Automatic transmission ..............................154Function ofthe 4MATIC ..............................15 9Refueling ....................................................15 9Parking ........................................................161Driving and driving safety systems .............170Vehicletowing instructions .........................225
Instrument Display and on-boardcomputer..................................................226Instrument Displayoverview ...................... 226Overview ofthe buttons onthesteeringwheel ..........................................................227Operatingthe on-board computer .............. 228Settingthe design ...................................... 229Settingthe additionalvaluerange .............. 229Overview of displays onthe multifunc‐tion display .................................................230
Adjustingthe instrument lighting ................231Menus and submenus ................................. 231Head-up Display ......................................... 237
Voice Control System..............................239Notes on operating safety .......................... 239Operation ................................................... 239UsingtheVoice Control System effec‐tively ...........................................................241Essentialvoice commands ..........................241
Multimedia system..................................254Overview and operation .............................. 254System settings .......................................... 263Fit & Healthy...............................................274Navigation ...................................................276Telephone ...................................................302Online and Internet functions ..................... 324Media .........................................................329Radio .......................................................... 342Sound .........................................................349
Maintenance and care.............................351ASSYST PLUS service interval display .........351Engine compartment .................................. 352Cleaning and care ....................................... 359
Breakdown assistance............................368Emergency ..................................................368Flat tire .......................................................370Battery (vehicle) ..........................................376Towstarting ortowingaway....................... 381Electrical fuses ........................................... 386
Wheels and tires......................................390Notes on noise or unusual handlingchar‐acteristics ...................................................390Notes onregularlyinspecting wheels andtires ............................................................ 390Notes on snowchains .................................391Tirepressure .............................................. 392Loadingthevehicle .................................... 399Tirelabeling ................................................ 403Definition oftermsfor tires and loading ..... 409Changing a wheel ........................................411
Contents3

1QR codefor accessingtherescue card→28
2Safetyvests→368
3Buttonsforthe SOS emergency call systemand breakdown assistance
→319
4Tocheck andtop up operatingfluids→425
5Totow-start andtowaway→381
6Flat tire→370
7Starting assistance→379
8Hazardwarning lights→12 5
9Fuelfillerflap with instruction labelsfor tirepressure, fuel type and QR codefor accessingtherescue card
→15 9
ATotow-start andtowaway→381
BTIREFIT kit→371
CFirst-aid kit→369
DWarning triangle→369
Ataglance – Emergencies and breakdowns19

The Operator's Manual and Maintenance Bookletare important documents and should bekeptinthevehicle.
Service andvehicle operation
Vehicle operation outsidethe USA or Canada
Whenyou are abroad withyourvehicle, observethefollowing points:
Rservice points orreplacement parts may notbeavailable immediately.
Runleaded fuel may not beavailableforvehi‐cles with a catalytic converter. Leaded fuelmay cause damagetothe catalytic converter.
Rthe fuel may haveanextremely low octanenumber.Unsuitable fuel can cause enginedamage.
Some Mercedes-Benz models areavailable inEuropethrough our European Delivery Program.For more information, please consult an author‐ized Mercedes‑Benz service center, or writetoone ofthefollowing address:
inthe USA:
Mercedes-Benz USA,LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98VanderhoofAvenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirmsthe service inthe servicereport.
Roadside Assistance
The Mercedes-BenzRoadside Assistance Pro‐gram offerstechnical help inthe case of abreakdown.Your callstothetoll-freeRoadsideAssistance Hotline are answeredbyour agents24hours a day,365 daysayear.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100(Canada)
You canfind further information intheMercedes-BenzRoadside Assistance Programbrochure(USA) orthe "Roadside Assistance"section inthe maintenance andwarranty infor‐mation booklet (Canada).You willfind bothinthevehicle documentwallet.
Change of address orchange ofownership
Intheevent of achange of address, please sendusthe "Notification of addresschange" intheService and Guarantee booklet or simply calltheMercedes-Benz Customer Assistance Center(USA) onthe hotline number1-800-FOR-MERCedes (1-800-367-6372)or Cus‐tomer Service (Canada) on 1-800-387-0100.Wecanthenreachyou in a timelyfashion, if neces‐sary.
Ifyou sellyour Mercedes, please leaveall litera‐ture inthevehicle sothat it isavailabletothenextowner. Ifyou havepurchased a usedvehi‐cle, please send usthe "Notice of Purchase ofUsed Car" inthe Service and Guarantee bookletor simply callthe Mercedes-Benz Customer
General notes23

QR codeforrescue card
The QR code is secured inthe fuelfillerflap andonthe opposite side onthe B-pillar. Intheeventof an accident,rescue services can usethe QRcodetoquicklyfindthe appropriaterescue cardforyourvehicle. The currentrescue card con‐tainsthe most important information aboutyourvehicle in a compactform, e.g.therouting oftheelectric lines.
Further information can be obtained at http://www.mercedes-benz.de/qr-code.
Datastorage
Electronic control units
Electronic control units are installed inyourvehi‐cle. Some ofthese are necessaryforthe safeoperation ofyourvehicle, while some assistyouwhen driving (driver assistance systems). Inaddition,yourvehicle provides comfortandentertainment functions, which are also madepossiblebyelectronic control units.
Electronic control units contain datamemorieswhichcantemporarily or permanentlystore
technical information aboutthevehicle's operat‐ingstate, component loads, maintenancerequirements andtechnicalevents or malfunc‐tions.
Ingeneral,this information documentsthestateof a component part, a module, a system orthesurroundings such as:
Roperatingstatus of system components (e.g.fill levels, batterystatus, tire pressure)
Rstatus messages concerningthevehicle orits individual components (e.g. number ofwheelrevolutions/speed, longitudinal accel‐eration, lateral acceleration, display offas‐tened seat belts)
Rmalfunctions orfaults in important systemcomponents (e.g. lights, brakes)
Rinformation onevents leadingtovehicledamage
Rsystemreactions in special driving situations(e.g. airbag deployment, intervention ofsta‐bility control systems)
Rambient conditions (e.g.temperature,rainsensor)
In additiontoprovidingthe actual control unitfunction,this data assiststhe manufacturer indetecting andrectifying malfunctions and opti‐mizingvehicle functions. The majority ofthisdata istemporary and is only processed inthevehicle itself. Only a small portion ofthe data isstored intheevent or malfunction memory.
Whenyourvehicle is serviced,technical datafromthevehicle can beread outbyservice net‐workemployees (e.g.workshops, manufactur‐ers) orthird parties (e.g. breakdown services).Services includerepair services, maintenanceprocesses,warranty claims andquality assur‐ance measures,forexample. Theread out is per‐formed viathe legally prescribed portforthediagnostics connection inthevehicle. Therespective service network locations orthirdparties collect, process and usethe data. Theydocumenttechnicalstatuses ofthevehicle,assist infinding malfunctions and improvingquality and are transmittedtothe manufacturer,if necessary.Furthermore,the manufacturer issubjecttoproduct liability.Forthis,the manu‐facturerrequirestechnical datafromvehicles.
28General notes

SmartKey
Overview of SmartKeyfunctions
\nWARNINGRisk of accident and injuryduetochildren left unattended inthevehicle
Ifchildren are left unattended inthevehicle,theycould:
ROpen doors,thereby endangeringotherpersons orroad users.
RGet out ofthevehicle and be hitbyoncoming traffic.
ROperate vehicle equipment and becometrapped,forexample.
In addition,children could also setthevehi‐cle in motion,forexample,by:
RReleasingthe parking brake.
RShiftingthe automatic transmission outof park position]or shifting manualtransmission into neutral.
RStartingthe engine
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren and animals unat‐tended inthevehicle.
Keepthe SmartKeyout ofreach ofchil‐dren.
NOTEDamagetothekey causedbymagneticfields
Keepthekeyawayfromstrong mag‐neticfields.
1Locks
2Batterycheck lamp
3Unlocks
4Opens/closesthe trunk lid
5Panic alarm
The SmartKey mayvaryfromthe one showninthe diagram, depending onthevehicleequipment.
The SmartKeylocksand unlocksthefollowingcomponents:
Rthe doors
Rthe trunk lid
Rthe fuelfillerflap
64Opening and closing

Ifthevehicle is not opened within approximately40 seconds after unlocking, it locksagain. Anti-theft protection is activated again.
Do notkeepthe SmartKeytogether with elec‐tronic devices or metal objects. This can affectthe SmartKey's functionality.
If batterycheck lamp2does not light upafter pressingthe6or7button,thebattery is discharged.
Replacingthe SmartKeybattery(page 66).
Activating/deactivating the acoustic lockingverification signal
Multimedia system:
VehicleîVehicle SettingsAcoustic Lock
Activatesor deactivateSthe function.
Activating/deactivating the panic alarm
Requirements:RThe ignition is switched off
The panic alarm function is onlyavailable incertain countries.
Toactivate:press button1for approx‐imatelyone second.A visual and audible alarm is triggered.Todeactivate:briefly press button1again.
or
Pressthestart/stop button onthe cockpit(the SmartKeyis insidethevehicle).
Changingthe unlocking settings
Possible unlocking functions ofthe SmartKey:
RCentral unlocking
RUnlockingthe driver's door and fuelfillerflap
Toswitch between settings:pressthe6and7buttons simultaneouslyforapproximately six seconds untilthe batterycheck lampflashes twice.
Ifthe unlocking functionforthe driver's doorand fuelfillerflap has been selected:
RPressingthe6button a second time cen‐trally unlocksthevehicle
RVehicles with KEYLESS-GO:Ifyoutouchthe inner surface ofthe door handle onthedriver's door, onlythe driver's door and fuelfillerflap are unlocked.
Deactivatingthe SmartKeyfunctions
Ifyou do not usethevehicle or a SmartKey foranextended period of time,you canreducetheenergy consumption oftherespective Smart‐Key .Todo so, deactivatethe SmartKeyfunc‐tions.
Opening and closing65

Doors
Unlocking and opening doors fromthe inside
Tounlockand open a front door:pull doorhandle2.Locking pin1pops up whenthe door isunlocked.
Tounlockarear passenger compartmentdoor:pulltherear passenger compartmentdoor handle.The locking pin pops up whentherearpassenger compartment door is unlocked.
Toopen arear passenger compartmentdoor:pulltherear passenger compartmentdoor handle again.
Centrally locking and unlockingthevehiclefromthe inside
Tounlock:press button1.
Tolock:press button2.
This does not lock or unlockthe fuelfillerflap.
Opening and closing69

Make surethat marked space2is empty.
RemoveSmartKey1fromthekeyring.
Place SmartKey1in marked space2onthe symbol3.Thevehicle willstart after a short time.
IfyouremoveSmartKey1from markedspace2the engine continuesrunning.Forfurther enginestarts however,SmartKey1
must be located in marked space2on sym‐bol3duringthe entire journey.
Havethe SmartKey1checked at aqualifiedspecialistworkshop.
Ifthevehicle does notstart:
Place SmartKey1in marked space2andleaveitthere.
Depressthe brake pedal andstartthevehicleusingthestart/stop button.
You can also switchonthe power supplyorthe ignition withthestart/stop button.
Startingthevehicle viaRemoteOnline serv‐ices
Cooling or heatingthevehicle interior beforecommencingyour journey
This function is notavailable in all countries.
Ifyoustartthevehicle viayour smartphone,thepreviously selected air conditioning adjustmentis active.
Ensurethefollowing beforestartingthe engine:
RThe legalstipulations inthe area whereyourvehicle is parked allow enginestarting viasmartphone.
RIt is safetostart andrunthe engine whereyourvehicle is parked.
RThe fueltank is sufficientlyfilled.
RThestarter battery is sufficientlycharged.
You can also setthetemperature withyoursmartphone. Information on Mercedes meconnect andother services: http://www.mercedes.meThis function is notavailablefor all models.
Chargingthe batterybefore commencingyour journey
This function is notavailable in all countries.
RIfthevehicle battery is discharged,youreceivea message onyour smartphone.
RYou canthenstartthevehicle withthesmartphonetochargethe battery.
RThevehicle is automatically switched offafterten minutes.
14 6Driving and parking

Ensurethefollowing beforestartingthe engine:
RThe legalstipulations inthe area whereyourvehicle is parked allow enginestarting viasmartphone.
RIt is safetostart andrunthe engine whereyourvehicle is parked.
RThe fueltank is sufficientlyfilled.
Startingthevehicle
\nWARNINGRisk of crushing or entrap‐ment duetounintentionalstarting oftheengine
Limbs could be crushed or trapped iftheengine isstarted unintentionally duringservice or maintenancework.
Always securethe engine against unin‐tentionalstarting before carrying outmaintenance orrepairwork.
Requirements:RParkposition]is selected.
RThe anti-theft alarm system is not activated.
RThe panic alarm is not activated.
RThe hazardwarning lights are switched off.
RThe hood is closed.
RThe doors are closed and locked.
RThe windowsand sliding sunroof are closed.
Startthevehicle usingthe smartphone:RAftereveryvehiclestart,the enginerunsforten minutes.
RYou can carryout a maximum of two consec‐utivestarting attempts. Thevehicle must bestarted once withthe SmartKeybefore tryingtostartthevehicle again withthe smart‐phone.
RYou canstopthevehicle again at any time.
RFurther information can befound inthesmartphone app.
Securingthe engine againststarting beforecarrying out maintenance orrepairwork:Switch onthe hazardwarning lights.
or
Unlockthe doors.
or
Open a side window orthe sliding sunroof.
Breaking-in notes
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Topreservethe engine duringthefirst1,000 miles (1,500 km):
RDrive atvaryingroad speeds and enginespeeds.
RDrivethevehicle in drive programAor;.
RChangegear beforethetachometer needle is

NOTEWearing outthe brake liningsbycontinuously depressingthe brake pedal
Do not depressthe brake pedal contin‐uously whilst driving.
Tousethe braking effect ofthe engine,shifttoa lowergear in good time.
NOTEDamagetothe drivetrain andengine when pullingaway
Do notwarmupthe engine whilethevehicle isstationary.Pullawayimmedi‐ately.
Avoid high engine speeds and driving atfullthrottle untilthe engine hasreachedits operatingtemperature.
NOTEDamagetothe catalytic converterduetonon-combusted fuel
The engine is notrunning smoothly and ismisfiring.
Non-combusted fuel mayget intothe cata‐lytic converter.
Only depressthe accelerator pedalslightly.
Havethe causerectified immediately ataqualified specialistworkshop.
Limited braking effect on salt-treatedroads:
RDuetosalt build-up onthe brake discs andbrakepads,the braking distance can increaseconsiderably orresult in braking only on oneside
RMaintain a much greater safe distancetothevehicle in front
Toprevent salt build-up:
RBrake occasionally while paying attentiontothe traffic conditions
RCarefully depressthe brake pedal atthe endofthe journey and whenstartingthe nextjourney
ECOstart/stop function
Operation of the ECOstart/stop function
Vehicles without a 48 V on-board electricalsystem (EQ Boosttechnology)Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
The engine is switched off automatically inthefollowing situations if allvehicle conditionsforan automatic enginestop are met:
RVehicles with automatic transmission:You brakethevehicletoastandstill in trans‐mission position[or\\.
Vehicles with automatic transmission:
Ifyou switchonthe HOLD function or select atransmission positionotherthan^,the enginewill automaticallystop inthefollowing situa‐tions:
Ryoustop behind avehiclethat is pullingaway.
Ryoustop at astop sign whenthere is novehi‐cle in front ofyou.
15 0Driving and parking