keyless MERCEDES-BENZ C CLASS 2019 Owners Manual

Ifthevehicle is not opened within approximately40 seconds after unlocking, it locksagain. Anti-theft protection is activated again.
Do notkeepthe SmartKeytogether with elec‐tronic devices or metal objects. This can affectthe SmartKey's functionality.
If batterycheck lamp2does not light upafter pressingthe6or7button,thebattery is discharged.
Replacingthe SmartKeybattery(page 66).
Activating/deactivating the acoustic lockingverification signal
Multimedia system:
VehicleîVehicle SettingsAcoustic Lock
Activatesor deactivateSthe function.
Activating/deactivating the panic alarm
Requirements:RThe ignition is switched off
The panic alarm function is onlyavailable incertain countries.
Toactivate:press button1for approx‐imatelyone second.A visual and audible alarm is triggered.Todeactivate:briefly press button1again.
or
Pressthestart/stop button onthe cockpit(the SmartKeyis insidethevehicle).
Changingthe unlocking settings
Possible unlocking functions ofthe SmartKey:
RCentral unlocking
RUnlockingthe driver's door and fuelfillerflap
Toswitch between settings:pressthe6and7buttons simultaneouslyforapproximately six seconds untilthe batterycheck lampflashes twice.
Ifthe unlocking functionforthe driver's doorand fuelfillerflap has been selected:
RPressingthe6button a second time cen‐trally unlocksthevehicle
RVehicles with KEYLESS-GO:Ifyoutouchthe inner surface ofthe door handle onthedriver's door, onlythe driver's door and fuelfillerflap are unlocked.
Deactivatingthe SmartKeyfunctions
Ifyou do not usethevehicle or a SmartKey foranextended period of time,you canreducetheenergy consumption oftherespective Smart‐Key .Todo so, deactivatethe SmartKeyfunc‐tions.
Opening and closing65

Thevehicle is not unlocked:
RIfyou havelockedthevehicle usingtheSmartKey.
RIfyou havelockedthevehicle using KEY‐LESS-GO.
Locking/unlockingthevehicle with KEY‐LESS-GO
RequirementsRThe SmartKeyis outsidethevehicle.
RThe distance betweenthe SmartKeyandthevehicle does notexceed 3ft(1 m).
RThe driver's door andthe door at whichthedoor handle is used are closed.
Tounlockthevehicle:touchthe inner sur‐face ofthe door handle.
Tolockthevehicle:touch sensor surface1or2.
Convenience closing:touchrecessed sen‐sor surface2untilthe closing procedure iscomplete.
Further information on convenience closing(page82).
Ifyou openthe trunk lid from outside it is auto‐matically unlocked.
Problems with KEYLESS-GO
ProblemPossible causes/consequences andPPSolutions
You can no longer lock or unlockthevehicle using KEYLESS-GO.Possible causes are:
RThe SmartKeyfunctions havebeen deactivated (page 65).
RThe SmartKeybattery is discharged or nearlydischarged.
70Opening and closing

Vehicles with trunk lid convenience clos‐ingfeature:With the trunk lidstopped in anintermediate position, push it downwards.The trunk lid will continuetoclose.
Vehicles with trunk lid convenience clos‐ingfeature and KEYLESS-GO:With thetrunk lid completely opened, pressand holdthe

10ft(3 m)awayfromthevehicle insuch situations.
When makingthe kicking movement, make surethatyourfeetarefirmly onthe ground,other‐wiseyou could loseyour balance, e.g. on ice.
Requirements
RThe SmartKeyis behindthevehicle.
RStand at least12in (30 cm)awayfromthevehicle while performingthe kicking move‐ment.
RDo not come into contact withthe bumperwhile makingthe kicking movement.
RDo not carryoutthe kicking movementtooslowly.
RThe kicking movement must betowardsthevehicle and back again.
1Detectionrange ofthe sensors
If several consecutive kicking movements arenot successful,waitten seconds.
System limitations
The system may be impaired or may not functionif:
RSnow or dirt, e.g. fromroad salt, coversthesensor area.
RThe kicking movement is made using a pros‐thetic leg.
The trunk lid could be opened or closed uninten‐tionally, inthefollowing situations:
RA person's arms or legs are moving inthesensor detectionrange, e.g. when polishingthevehicle or picking up objects.
RObjects are moved or placed behindthevehi‐cle, e.g.tensioningstraps or luggage.
RClampingstraps,tarps orother coverings arepulledoverthe bumper.
RA protective mat with a lengthreachingoverthe trunk sill down intothe detectionrangeofthe sensors is used.
RThe protective mat is not secured correctly.
RWorkis being undertaken onthe trailer hitch,on trailers orrear bicycleracks.
Deactivate KEYLESS-GO (page 65) or donot carrythe SmartKeyaboutyour person insuch situations.
Switching separate trunk locking on or off
Ifyou centrally unlockthevehicle while separatelocking is activated,the trunk willremain locked.
Opening and closing77

Convenience closing (closingthevehiclefrom outside)
\nWARNINGRisk of entrapment causedbyinadvertent convenience closing
Whenthe convenience closingfeature isoperating, parts ofthe body could becometrapped inthe closing area ofthe side win‐dow andthe sliding sunroof.
Observethe completeclosing proce‐durewhen using convenience closing.
When closing, makesurethat no bodyparts are inthe closing area.
Press and holdthe7button ontheSmartKey.
Thefollowing functions are performed:
RThevehicle is locked.
RThe side windowsare closed.
RThe sliding sunroof is closed.
RThe panoramic sliding sunroof is closed.
Tointerruptconvenience closing:releasethe7button.
Toclosetheroller sunblinds:press andholdthe7button again.
Convenience closing can also be operatedwithKEYLESS-GO (page 70).
Problems withthe side windows
ProblemPossible causes/consequences andPPSolutions
A side window cannotbe closed andyou cannot seethe cause.
Checktosee whether any objects are inthe window guide.
\nWARNINGRisk of becoming trapped orfatally injured ifreversing protection is not activated
Ifyou close a side windowagain immediately after it has been blocked orreset,the side window closeswith increased or maximumforce. Thereversingfeature isthen not active.
Parts ofthe body could become trapped inthe closing area inthe process.
82Opening and closing

ProblemPossible causes/consequences andPPSolutions
Vehicles without a panoramic slid‐ing sunroof:The sliding sunroof doesnot operate smoothly.
PushtheWbutton uptothe point ofresistance untilthe sliding sunroof is fully open.
PresstheWbuttonfor another second.
Closethe sliding sunroof.
Vehicles with a panoramic slidingsunroof:The sliding sunroof ortheroller sunblind does not operatesmoothly.
Pulland holdtheWbutton littlebylittle untilthe sliding sunroof is fully closed.
Pull and holdtheWbutton littlebylittle untiltheroller sunblind is fully closed.
Use automatic operationtofully open andthen closethe sliding sunroof.
Anti-theft protection
Function ofthe immobilizer
The immobilizer preventsyourvehicle from beingstarted withoutthe correct SmartKey.
The immobilizer is automatically activated whenthe ignition is switched off and deactivated whenthe ignition is switched on.
When leavingthevehicle, alwaystakethe Smart‐Key withyou and lockthevehicle. Anyone canstartthe engine if avalid SmartKeyhas been leftinsidethevehicle.
Intheeventthe engine cannotbestarted(yetthevehicle’sstarter battery ischarged),the system is not operational. Contact anauthorized Mercedes-Benz Center or call1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
ATA(anti-theft alarmsystem)
Function oftheATAsystem
IftheATAsystem is armed, a visual and audiblealarm is triggered inthefollowing situations:
Rwhen a door is opened
Rwhenthe trunk lid is opened
Rwhenthe hood is opened
TheATAsystem is armed automatically afterapproximatelyten seconds inthefollowing situa‐tions:
Rafter lockingthevehicle withthe SmartKey
Rafter lockingthevehicle using KEYLESS-GO
88Opening and closing

Indicator lamp1flashes whentheATA systemis armed.
TheATA system is deactivated automatically inthefollowing situations:
Rafter unlockingthevehicle withthe SmartKey
Rafter pressingthestart/stop button withtheSmartKeyinthestowage compartment(page145)
Rafter unlockingthevehicle using KEYLESS-GO
Whenthe Mercedes‑Benz emergency callsystem is active andthe alarmstays onformorethan 30 seconds, a message is auto‐matically senttothe Customer AssistanceCenter (page322).
DeactivatingtheATAPressthe6,7or

Intermediate destinationCalculating aroute with intermediatedestinations ........................................ 282Entering ............................................... 281Modifying ............................................. 281Starting an automaticgasstationsearch.................................................. 281Startingthe automatic servicesta‐tion search.......................................... 287
InternetCalling up aweb page .........................326Closingthe browser ............................327Deleting a bookmark ...........................327Deleting browser data .........................327Managing bookmarks.......................... 327
InternetconnectionCommunication module function .........324Connectionstatus ...............................325Displayingthe connectionstatus ........ 325Establishing .........................................324Information .......................................... 324Restrictions ......................................... 324
InternetradioCalling up ............................................ 328Deletingstations .................................328
Logging out ......................................... 329Overview ............................................. 328Registering .......................................... 329Savingstations .................................... 328Selecting and connectingtoastation.............................................................328Selectingstream .................................329Setting options ....................................329Terms of use ........................................329
IonizationActivating/deactivating (multimediasystem) ................................................141
iPhone®
see Apple CarPlay™see Mercedes-Benz Link
J
JackStorage location ...................................414
Jump-start connection............................379General notes ......................................377
K
KEYLESS-GOLockingthevehicle ................................ 70Problem .................................................70Unlocking setting .................................. 65Unlockingthevehicle ............................70
Kickdown.................................................157Using ...................................................157
Knee airbag................................................ 40
L
Labeling (tires)seeTirelabeling
Lampsee Interior lighting
Lamps (Instrument Display)seeWarning/indicator lamps
Lane detection (automatic)seeActive LaneKeeping Assist
LaneKeeping AssistseeActive LaneKeeping Assist
51 0Index

Language.................................................269Notes .................................................. 269Setting .................................................269
LATCH-type (ISOFIX)child seat secur‐ing systemInstalling ................................................54
Level control systemsee AIRMATIC
Light switchOverview .............................................122
Lightingsee Interior lightingsee Lights
Lights........................................................12 2Adaptive Highbeam Assist ...................125Adjustingthe instrument lighting ......... 231Automatic driving lights .......................12 3Changing bulbs ....................................12 8Combination switch.............................124Cornering light function .......................12 5Hazardwarning lights ..........................12 5Headlamprange ..................................12 3High beam ...........................................124High-beamflasher ...............................124
Light switch .........................................122Low-beam headlamps ..........................12 2Parking lights .......................................122Rearfog lamp ......................................12 2Responsibilityfor lighting systems .......122Settingtheexterior lighting switch-off delay time .......................................127Settingthe surround lighting ...............127Standing lights .....................................122Turnsignals .........................................124
LimitedWarrantyVehicle ...................................................27
LiveTraffic InformationDisplaying subscription information .... 294Displayingthe traffic map ...................294Displaying traffic incidents .................. 295Extending a subscription ..................... 294Issuing hazard alerts ........................... 295
Load index (tires).................................... 406
Load-bearing capacity (tires)................. 406
Loading.....................................................109Bag hook .............................................109Cargo tie-downrings ...........................109Definitions ...........................................409
Notes ...................................................104Roof carrier ..........................................11 3Stowage space underthe trunkfloor ...11 3
Loading guidelines..................................104
Loading information table...................... 399
LoadsSecuring ..............................................104
Locator lightingsee Surround lighting
Locking/unlockingActivating/deactivatingthe auto‐matic lockingfeature .............................71Emergencykey ......................................72KEYLESS-GO .......................................... 70Unlocking and opening doors fromthe inside ..............................................69
Low-beam headlampsReplacing bulbs ...................................130Switching on/off .................................12 2
Lubricant additivesseeAdditives
LuggageLuggage net .........................................109
Index511

Data acquisition .................................... 28Datastorage .......................................... 28Diagnostics connection .........................25Equipment ............................................. 22LimitedWarranty ...................................27Locking (automatically) ..........................71Locking (fromthe inside) ....................... 69Locking (KEYLESS-GO) .......................... 70Locking/unlocking (emergencykey) ......72Lowering ............................................. 420Maintenance ......................................... 23Parkingfor anextended period ............16 9Problem notification ..............................27QR coderescue card ............................. 28Qualified specialistworkshop ................26Raising .................................................416Standby mode function .......................170Starting (emergency operationmode) ..................................................14 5Starting (RemoteOnline) .....................147Starting (start/stop button) .................145Switching off (start/stop button) .........161Towing .................................................225Unlocking (fromthe inside) ...................69Unlocking (KEYLESS-GO) .......................70Ventilating (convenience opening) .........81
Voice commands (Voice Control Sys‐tem) ..................................................... 251
Vehicle dataDisplaying (DYNAMIC SELECT) ............154Roof load ............................................. 432TransferringtoAndroidAuto™ .............318TransferringtoApple CarPlay™ ...........318Turningradius ...................................... 431Vehicle height ...................................... 431Vehicle length ...................................... 431Vehicle width ....................................... 431Wheelbase ...........................................431
Vehicle datastorageEvent datarecorders .............................30Multimedia system/Mercedes meconnect .................................................30
Vehicle dimensions................................. 431
Vehicle electronicsNotes ................................................... 421Two-wayradios .................................... 421
Vehicle identification numbersee VIN
Vehicle identification plate.................... 423Paint code ...........................................423
VIN ...................................................... 423
Vehicle interiorCooling or heating (RemoteOnline) .....14 6
Vehiclekeysee SmartKey
Vehicle maintenancesee ASSYST PLUS
Vehicle operationOutsidethe USA or Canada ...................23
Vehicle positionSwitching transmission on/off ............ 265
Vehicletool kit.........................................371TIREFIT kit ............................................371Towingeye .......................................... 385
VentilatingConvenience opening ............................81
Ventilationsee Climate control
Ventssee Airvents
Video mode.............................................. 336Activating ............................................ 334
Index527