MERCEDES-BENZ C CLASS COUPE 2004 Owners Manual

251
Operation
Vehicle care
 Vehicle care
Cleaning and care of the vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
underbody and cause lasting damage. Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:


Air pollution


Road salt


Tar


Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:


Grease and oil


Fuel


Coolant


Brake fluid


Bird droppings


Insects


Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences. More frequent washings are necessary to
deal with unfavorable conditions:


near the ocean


in industrial areas (smoke, exhaust
emissions)


during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.

252 OperationVehicle careWe have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe the manufac-
turer’s operating instructions.
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
!Never use a round nozzle to pow-
er-wash tires. The intense jet of water
can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

253
Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in ex-
terior rear view mirrors prior to running the
vehicle through an automatic car wash to
prevent damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels. Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.

254 OperationVehicle careWiper blades
Fold wiper arms forward.

Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning

Fold wiper arms forward.

Use a window cleaning solution on all
glass surfaces. Light alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow the instructions on container.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor might suddenly turn on and
cause injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor might suddenly turn on and
cause injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold onto the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
iOnly use acid-free cleaning materials.
Acid may cause corrosion or damage
the clear coat.

255
Operation
Vehicle care
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.
Headliner and rear window shelf
Clean with soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

256 OperationVehicle careUpholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Leather upholstery
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
E x e r c i s e p a r t i c u l a r c a r e w h e n cl e a n i n g p e r -
forated leather as its underside should not
become wet.
MB Tex upholstery
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.Plastic and rubber parts
Do not use oil or wax on these parts.
Wood trims
Dampen cloth using water and use damp
cloth to clean wood trims in your vehicle.
Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.

257
Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency Replacing bulbs
Replacing wiper blades
Flat tireBattery
Jump starting
Towing the vehicle
Fuses

258 Practical hintsWhat to do if …
What to do if …Lamps in instrument cluster General information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position
2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
indicator lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions
increases the risk of an accident.

Read and observe messages in the
display (
page 264).
The charging voltage has fallen below ten
volts. The ABS has switched off.

When the voltage is above this value
again, the ABS is operational again.

If necessary, have the generator
(alternator) and battery checked.

259
Practical hints
What to do if …
Problem
Possible cause
Suggested solution
3
(Canada only)
;
(USA only)
The red brake warning lamp
comes on while driving and
you hear a warning sound.
You are driving with the
parking brake set.

Release the parking brake
(page 46).
The red brake warning lamp
comes on while driving.
There is insufficient brake fluid
in the reservoir.

Risk of accident! Carefully stop the
vehicle and notify an authorized
Mercedes-Benz Center. Do not add
brake fluid! This will not solve the
problem.
Warning!
G
Driving with the brake warning lamp illumi-
nated can result in an accident. Have your
brake system checked immediately if the
brake warning lamp stays on. Don’t add
brake fluid before checking the brake
system. Overfilling the brake fluid reservoir
can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.
!If you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.

260 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
?
The yellow “CHECK ENGINE”
malfunction indicator lamp
comes on while driving.
There is a malfunction in:

The fuel management system


The ignition system


The emission control system


Systems which affect emissions
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode.

Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the
parking brake pedal.
The fuel cap is not closed tight.

Check the fuel cap.
Your gas tank is empty.

After refuelling start the engine three
or four times in succession.
The limp-home mode is canceled. You do
not need to have your vehicle checked.