MERCEDES-BENZ C-CLASS SALOON 2011 Owners Manual

R
the brake syste mrequires this.
R the battery's charge status is too low.
R the driver's seat belt is removed or the driv-
er's door is opened.
R the bonnet is opened.
R you shift the transmission from position D
to R.
R you steer the vehicle.
Vehicles with manual transmission
The engine is started automatically if you:
R depress the clutch pedal
R depress the accelerator pedal
! Only engage gear when the clutch pedal
is depressed.
Vehicles with automatic transmission
The engine is started automatically if you:
R release the brakes when in transmission
position Dor N, unless the HOLD function
is activated or
R engage reverse gear Ror
R depress the accelerator pedal
i Shifting the transmission to position P
does not start the engine.
Deactivating/activating the ECO start/
stop function Deactivating
X
Press button :.
Indicator lamp ;on button :and the
¤ ECO symbol in the multifunction dis-
play go out.
Activating
X Press button :.
Indicator lamp ;lights up. If all conditions
are fulfilled, the ¤ECO symbol appears
in green in the multifunction display.
If not all conditions are fulfilled, the ¤
ECO symbol is shown in yellow in the mul-
tifunction display. If this is the case, the
ECO start/stop function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will
then not be switched off automatically when
the vehicle stops.
i The ECO start/stop function is activated
each time the engine is switched on. 158
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 193) or DISTRONIC
PLUS (Y page 183).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 154). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 350).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
159Driving and parking Z

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop, e.g. a Mercedes-Benz Service Centre.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 324). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
At coolant temperatures under 120 †, drive on to the nearest
qualified specialist workshop, e.g. to a Mercedes-Benz Service
Centre.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. Manual transmission
Important safety notes
G
WARNING
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident.
Gear lever
Gear lever
!
Only engage gear when the clutch pedal
is depressed. 160
Manual transmissionDriving and parking

!
When shifting between 5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is ladenort owing
a trailer, you must shift into gear 1, 2or3
in good time. This uses the engine's braking
effect .This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Shifting to neutral N
X
Depress the clutch pedal fully.
X Move the gear lever to position N:.Neutral N with ECO start/stop func-
tion activated
In neutral N, the engine is switched off if the
vehicle speed is below a certain threshold and
the clutch pedal is not depressed.
For further information on the ECO start/stop
function, see (Y page 156). Engaging reverse gear
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 156).
X Move the gear lever firmly to the left
beyond the point of resistance and then
forwards. Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift gear according to gearshift recom-
mendation :shown in the multifunction
display of the instrumentc luster. Automatic transmission
Important safety notes
G
WARNING
The movemen tofthe pedals must not be
impaired in any way.D o not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als. Automatic transmission
161Driving and parking
Z

Do not place several floormats on top of one
another.
G
WARNING
Do not change down for additional engine
braking on a slippery roa dsurface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you
to lose control of your vehicle and cause an
accident.
i Bear in mind that th epower transmission
between the engine and the transmission
is interrupted when the engine is switched
off. Therefore, to prevent the vehicle from
rolling away, shift the automatic transmis-
sion to position Pand apply the parking
brake when the engine is switched off and
the vehicle is stationary. Selector lever
Overview of transmission positions Selector lever (example)
P Park position with selector lever lock
R Reverse gear
N Neutral
D Drive Transmission position and drive pro-
gram display
:
Transmission position display
; Drive program display
The current transmission position and drive
program appear in the multifunction display. Transmission positions
B
Park position
Prevents the vehicle from rolling
away when stopped. Do not shift
the transmission into position
P
(Y page 174) unless the vehicle is
stationary.
The key can only be removed if the
transmission is in position P. If the
key is removed from the ignition
lock, the selector lever is locked. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 162
Automatic transmissionDriving and parking

A
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
Releasing the brakes will allow you
to move the vehicle freely, e.g .to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D.This automatic gearshift-
ing behaviouri s determined by:
R a shift range restriction, if selected
R the selected drive program (Y page 163)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
AMG vehicles When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch function reduces load change reactions and is condu-
cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown
Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Trailer towing X
Drive in the middle of the engine speed
range on uphill gradients.
X Shift down to shift range 3or
2(Y page 165) depending on the uphill or
downhill gradient, even if cruise control or
SPEEDTRONIC is activated. Program selector button
General notes The program selector button allows you to
choose between different driving character-
istics.
Example: program selector button Automatic transmission
163Driving and parking Z

E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gearshifting
i
For further information on the automatic
drive program, see (Y page 164).
X Press progra mselecto rbutton :repeat-
edly until the lette rfor the desired gearshift
program appears in the multifunction dis-
play.
i The automatic transmission switches to
automatic drive program Eeach time the
engine is started.
AMG vehicles Drive program selector with manual drive program
C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
S+
SportPlus Extremely sporty driving
style
M
Manual Manual gearshifting
RS
RACE
START Optimal vehicle accelera-
tion from a standstill
i
For further information on the automatic
drive program, see (Y page 164). X
Turn drive program selector :until the
desired drive program appears in the mul-
tifunction display in the speedometer.
The drive program indicator on drive pro-
gram selector :lights up in red.
i The automatic transmission switches to
automatic drive program Ceach time the
engine is started.
i RScannot be selected during normal driv-
ing. For further information on RACE START
(Y page 194). Steering wheel gearshift paddles
:
Left-hand steering wheel gearshift paddle
; Right-hand steering wheel gearshift pad-
dle
In the automatic drive program, you can
restrict or derestrict the shift range by using
the steering wheel gearshift paddles or the
selector lever (Y page 165).
In the manual drive program, you can change
gear using the steering wheel gearshift pad-
dles or the selector lever (Y page 166).
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D. Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterised by the following: 164
Automatic transmissionDriving and parking

R
comfort-oriented engine and automatic
transmissio nsettings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner .This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program S(or, in the case of AMG vehi-
cles, drive programs Sand S+) is character-
ised by the following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-
sibly being higher Shift ranges
Introduction When the automatic transmission is in posi-
tion D, it is possible to restrict or derestrict
the shift range (Y page 165).
The shift range selected is shown in the mul-
tifunction display. The automatic transmis-
sion shifts only as far as the selected gear. Shift range
=
To use the engine's braking effect 5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
X
Press the selector lever to the left towards
D–.
or
X Pull the left-hand steering wheel gearshift
paddle.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to accel-
erate, the automatic transmission shifts up
in order to prevent the engine from over-
revving, even if the shift range is restricted.
Derestricting the shift range X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel gearshift
paddle.
The shift range is derestricted. Automatic transmission
165Driving and parking Z

Clearing the shif
trange restriction X
Press and hold the selector leve rtowards
D+ until Dis shown once more in the mul-
tifunction display.
or
X Pull and hold the right-hand steering wheel
gearshift paddle until Dis shown again in
the multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Press the selector lever to the left towards
D– and hold it in position.
or
X Pull the left-hand steerin gwheel gearshift
paddle and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching on the manual drive program Manual drive program
Mcan be selected
using the program selector or the drive pro-
gram selector button. You can change gear
using the steering wheel gearshift paddles or
the selector lever in manual drive program
M if the transmission is in position D.
X Press the program selector button
(Y page 163) repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 164) until Mappears in the
multifunction display.
The indicator Mon the drive program selec-
tor lights up in red. Upshifting X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel gearshift
paddle (Y page 164).
The automatic transmission shifts up to the
next gear.
X Shift up a gear when the ^upshift symbol
appears in the display instead of M.
Vehicles with AMG engines
! In manual gearshift program M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. You must make sure that
the engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage.
X Shift up a gear if the colour in the multi-
function display in the speedometer
changes to red and the UP display message
is shown.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel gearshift
paddle (Y page 164).
The automatic transmission shifts down to
the next gear.
i If you slow down or stop without shifting
down, the automatic transmission auto-
matically shifts down.
i If you desire maximum acceleration, push
the selector lever to the left or pull and hold
the left-hand steering wheel gearshift pad-
dle until the transmission shifts to the opti-
mal gear for the current speed. 166
Automatic transmissionDriving and parking

Kickdown
i
Vehicles wit han AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Switching off the manual drive program X
Vehicles without the dynamic handling
package with sports mode: press the
program selector button (Y page 163)
repeatedly until Eor Sappears in the mul-
tifunction display.
X Vehicles with the dynamic handling
package with sports mode: press the
program selector button (Y page 163).M
is no longer shown in the multifunction dis-
play.
X AMG vehicles: turn the drive program
selector (Y page 164) until C,Sor S+
appears in the multifunction display. Automatic transmission
167Driving and parking Z