ESP MERCEDES-BENZ C-CLASS SALOON 2018 Owners Manual

cue
teams and/or the police tothe accident
site.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y.0007
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call 0007
Select 0076onthe multifunction steering
wheel. Data transfer of
the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a few
hundred metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
0009 ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of the
media display is switched OFF, this means the
emer gency call sy stem passed diagnostics suc‐ 37 0
Multimedia sy stem

Connecting USB devices
000E NO
TEDama gecaused byhigh temp era‐
tures High
temp eratures can damage USB devices. 0007
Remo vethe USB device af ter use and
ta ke it out of theve hicle. The multimedia connection unit is
found in the
stow age compartment under the armrest and
has two USB ports.
Depending on theve hicle's equipment, addi‐
tional USB ports can be found in thestow age
compartment of the cent reconsole and in the
re ar passenger compartment. 0007
Connect the USB device tothe USB port.
Pla yable music files are pla yed back only if
th e cor responding media display is activated.
0009 Use the USB port identified by00C2 touse
Apple CarPlay™ and Android Auto.
0009 Depending on theve hicle equipment there is
an additional USB port in there ar passenger
compartment. Ports th at are labelled with a bat
tery symbol can only be used tocharge
USB devices.
Selecting a track in the media playba ck
Multimedia sy stem:
0018 Media
Selecting a track byskipping toa track 0007
Toskip backwards or forw ards toa
track: navigate up or down.
Selecting a track using the cur rent track list 0007
Select 00D3. 0007
Select Current track list. 0007
Select a tra ck.
Selecting playback options
Multimedia sy stem:
0018 Media 0019
Z Options
Playing back similar trac ks 0007
Select Play similar tracks.
A track li stwith similar trac ksis created and
pla yed bac k. Playback mode 0007
Select Random playback of the current track
list.
The cur rent track li stis pla yed in random
orde r. 0007
Select Random playback of the current
medium.
All trac kson the active data storage medium
are pla yed in random orde r. 0007
Select Normal track sequence .
The cur rent track li stis pla yed in the order it
appears on the data storage medium.
Controlling media playback
Multimedia sy stem:
0018 Media 0019
Y Playback control
A bar with playback controls is shown. 0007
Topause playback: select and confirm
Y with th e cent ral control element.
The 00CF symbol is displa yed. 0007
Toresume playback: select and confirm
Y again with the cent ral control element.
The 00D0 symbol is displa yed. Multimedia sy
stem 383

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message using the
back button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R Vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Displaying
the service due da te On-board computer:
0018 Service 0019
ASSYST PLUS
The next service due date is displa yed. 0007
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Make sure toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(0013 page271). Infor
mation on regular maintenance work 000E
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. 0007
Alw ays obser vethe prescribed service
inter vals. 0007
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ 406
Maintenance and care

0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. 000A
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. 0007
Make sure that no engine oil is spilled
next tothefiller opening. 0007
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. 000E
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives 0007
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. 0007
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. 0007
Do not use additives. 0007
Follow the instructions in the service
inter val display rega rding the oil
ch ange. 000E
NO
TEDama gecaused bytopping up too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. 0007
Have excess engine oil remo ved at a
qu alified specialist workshop. 0007
Turn cap 1anti-clockwise and remo veit. 0007
Top up the engine oil. 0007
Replace cap 1and turn it clockwise as far
as it will go. 0007
Check the oil le vel again (0013 page410). 412
Maintenance and care

Cleaning and car
eA voiding paintwork damage
Matt finish R
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (0013 page 417). They also apply to
matt decorative foils. 41 8
Maintenance and care

Note
s on cleaning and car eA voiding vehicle damage
Ta ilpipes
Clean with a cleaning agent recommended for Mercedes-
Benz, especially in the winter and af terwa shing theve hicle. Do not use acidic cleaning agents.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. Note
s on care of the interior 000A
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. 0007
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. 000A
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. 0007
Never blea chor dye seat belts. 422
Maintenance and care

R
Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (0013 page 365).
R Allvehicles: change the wheel
(0013 page 462).
0009 The emer gency spa rewheel is only available
in cer tain countries. Note
s on MOExtended tyres (run-flat tyres) 000A
WARNING Risk of accident when driving
in eme rgency mode
When driving in emer gency mode, the han‐
dling characteristics are impaired. e.g. when
cornering, when accelerating stronglyand
when braking. 0007
Do not exceed the permissible maxi‐
mum speed. 0007
Avoid any abrupt steering and driving
maneuvers as well as driving over
obs tacles (curbs, pot holes, off-road). This applies, in pa
rticular, toa loaded
ve hicle. 0007
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksin tire side walls 0007
After driving in emergency mode ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use. 0007
The defective tire must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage. Yo
u can recognise MOExtended tyres bythe
MOExtended marking which appears onthe side
wa ll of the tyre.
Ve hicles with tyre pressure loss warning sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure loss
wa rning sy stem.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem.
If a pressure loss warning message appears in
th e multifunction displa y,proceed as follo ws:
R Check the tyre for dama ge.
R If driving on, obser vethefo llowing no tes. 428
Breakdown assis tance

Battery (vehicle)
Note
s onthe12 V battery 000A
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions 0007
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. 0007
Do not continue driving. 0007
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS
(0013 page 203)
R Further information on ESP ®
(0013 page 204)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident.
All vehicles except vehicles with a lithium-
ion battery 000A
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. 0007
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. 000A
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. 0007
Avoid contact with the skin, eyes or
clo thing. 0007
Do not lean overth e batter y. 0007
Do not inhale battery gases. 0007
Keep children away from the batter y. 0007
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. 434
Breakdown assi stance

All
vehicles
000F ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. 0007
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 V batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Ke
ep children away. Obser
vethis Owner's Manual.
Obser vethefo llowing if you do not intend touse
th eve hicle over an extended pe riod of time:
R Activate standby mode.
R Alternatively: connect the battery toa bat‐
te ry charge r appro vedby Mercedes-Benz or
consult a qualified specialist workshop to
disconnect the batter y. Note
s onstarting assi stance and on charg‐
ing the12 V battery Ve
hicles with a lithium-ion battery
When charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment. Breakdown assis
tance 435

If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop.
All vehicles
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
000E NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. 0007
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point.
R The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y. Obser
vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. St
arting assi stance and charging the12 V
battery Requ
irements:
R The vehicle is secured with the electric park‐
ing brake.
R Automatic transmission: the transmission
is in position 005D.
R Manual transmission: the transmission is in
neutral.
R The ignition and all electrical consumers are
switched off.
R The bonn etis open. Breakdown assis
tance 437