steering MERCEDES-BENZ C-Class SEDAN 2013 W204 User Guide

R
Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. ove rthe steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual. Air bags
Important safety notes G
WARNING
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door. G
WARNING
In order to reduce the potential danger of
injuries caused during the deployment of the
front air bags, the driver and front passenger
must always be correctly seated and wear
their seat belts.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body. 42
Occupant safetySafety

As the ai
rbag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
no tw earing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag, as it
inflates with great force instantaneously:
R sit with the seat belt fastened correctly and
in a position that is as upright as possible
with your back against the backrest.
R move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm). You
should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R do not lean your head or chest close to the
steering wheel or dashboard.
R only hold the steering wheel on the outside.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury if the driver front air bag
inflates.
R adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates .This could result in
serious or fatal injuries should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
infant restraint, toddler restraint or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants. If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.
G
WARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
As ide impact air bag related injury may occur
if occupants, especially children, are not
properly seated or restraine dwhen next to a
side impact air bag which needs to deploy
rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Always sit as upright as possible and use the seat belts properly.
Make sure that children 12 years
old and under use an appropriately
sized child restraint, infant
restraint, or booster seat
recommended for the size and
weight of the child.
(2) Always wear seat belts properly.
The air bags are only deployed if the air bag
control unit detects the need for deployment.
Only in the event of such a situation, will the
air bags provide their supplemental
protection.
If the driver and front passenger do not wear
their seat belts, it is not possible for the air
bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy.T he
driver and passenger will then be protected
to the extentp ossible by a properly fastened
seat belt. Aproperly fastened seat belti s also
needed to provide the best possible
protection if the vehicle rolls over.
Air bags are not a substitute for seat belts.
Always wear your seat belt, regardless of
whether or not your vehicle is equipped with
air bags. Occupant safety
43Safety Z

It is important to yours
afety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags will continue to provide supplemental
crash protection for occupants .
Front air bags The fron
tair bags increase protection for the
driver's and front-passenger's head and
chest. Driver's air bag
0002deploys in front of the
steering wheel; front-passenger front air
bag 0003deploys in front of and above the glove
box.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deploymen tcan offer additional protection
to that provided by the seat belt
R if the seat belt is fastened
R independently of other air bags in the
vehicle
Your vehicle has adaptive, two-stage fron tair
bags. In the even tofacollision, the ai rbag
control unit evaluates the vehicle
deceleration. In the first deploymen tstage,
the front ai rbag is filled with enough
propellan tgas to reduce th erisk of injuries.
The front air bag is fully deployed if a second
deploymen tthreshold is exceeded within a
few milliseconds.
The deployment of the front-passenger front
air bag is also influenced by the weight category of the front passenger, which is
determined by the Occupant Classification
System (OCS) (Y
page 47).
The lighter the passenger-side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
The front-passenger front air bag will only be
deployed if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied
R the 0019001B indicator lamp on the center
console is not lit (Y page 47)
R the air bag control unit predicts a high-
impact severity.
Driver's knee bag Driver's knee bag
0002increases the driver's
protection against:
R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag 0002deploys under the
steering column. If, during a frontal collision,
the system determines that air bag
deployment can offer additional protection to 44
Occupant safetySafety

0019001Bindicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
Ac
hild in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
R If you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle's seat belt according to the
child seat manufacturer's instructions. G
WARNING
Infants and small children should never share
a seat belt with another occupant. In the event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/
shoulder belt fits properly without a booster
seat.
When the child restraint is no tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
If an infant or child is traveling in the vehicle:
X Secure the infant or child with an
appropriate infant or child restraint recommended for the child's age and
weight.
X Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion. G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentort runk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident 60
Children in the vehicleSafety

Child-proof locks
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and loc kthe vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Child-proof locks for the rear doors G
WARNING
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You secure each door individually with the
child-proof locks on the rear doors. Adoor
secured with a child-proof lock cannot be
opened from inside the vehicle. When the vehicle is unlocked, the door can be opened
from the outside.
X
To activate: press the child-proof lock
lever up in the direction of arrow 0002.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow 0003.
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press button0003.
If indicator lamp 0002is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp 0002is off, Children in the vehicle
63Safety Z

operation is possible using the switches in
the rear compartment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS ( BrakeAssist System Plus)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain asafe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the note son tires,
recommended minimu mtire tread depths,
etc. (Y page 310).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Importan tsafety notes"
sectio n(Ypage 64). G
WARNING
If ABSi s faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 244) and
display messages which may be shown in the
instrument cluster (Y page 217).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow 0018ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and 64
Driving safety systemsSafety

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Deactivating/activating ESP ®
(AMG
vehicles) Important safety notes
You can select betwee
nthe following
statuses of ESP:
R ESP ®
is activated.
R SPORT handling mode is activated.
R ESP ®
is deactivated. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and
accidents.
Only activate SPORT handling mode in the
situations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on designated roads when the vehicle's
own oversteering and understeering
characteristics are desired Driving in SPORT handling mode or without
ESP
®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ® X
To activate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster goes out.
X To deactivate ESP ®
:press button 0002until
the 0015 ESP®
OFF warning lamp lights up
in the instrument cluster.
The 000DOFF message appears in the
multifunction display.
X To activate ESP ®
:briefly press button 0002.
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out. The 000D
ESP ®
ON message appears in the
multifunction display. 68
Driving safety systemsSafety

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 302).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
79Opening and closing Z

Useful information
..............................94
Correct driver's seat position ............94
Seats .................................................... 95
Steering wheel .................................. 101
Mirrors ............................................... 103
Memory function .............................. 106 93Seats, steering wheel and mirrors

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 95).
X Make sure that seat 0022is adjusted
properly.
Manual and electrical seat adjustment
(Y page 96)
Electrical seat adjustment (Y page 96)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can faste nthe seat belt properly. R
you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 101).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 102)
Adjusting the steering wheel electrically
(Y page 102)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 54).
X Check whether you have fastened seat
belt 0003properly (Y page 56).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have a good view of road and
traffic conditions (Y page 103).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror 94
Correct driver's seat positionSeats, steering wheel and mirrors