towing MERCEDES-BENZ C300 4MATIC 2008 W204 Owner's Manual

Contents
Flat tire .............................................. 440
Preparing the vehicle.................... 440
Mounting the Minispare wheel ..... 441
Battery ............................................... 446
Disconnecting the battery ............ 448
Removing the battery ................... 449
Charging and reinstalling
the battery.................................... 449
Reconnecting the battery ............. 450
Jump starting ..................................... 451
Towing the vehicle ............................. 453
Installing towing eye bolt.............. 455
Fuses ................................................. 456
Fuse box
in passenger compartment .......... 457
Fuse box
in engine compartment ................ 457
Fuse box
in the trunk................................... 458
Technical data................................. 459
Parts service ...................................... 460
Warranty coverage............................. 461
Loss of Service and
Warranty Information Booklet ...... 461
Identification labels ........................... 462
Layout of poly-V-belt drive ................. 464
C 300/C 350 ............................... 464
Engine................................................ 465
Rims and tires.................................... 467
Same size tires ............................. 468
Mixed size tires ............................ 469
Minispare wheel ........................... 471
Electrical system ............................... 473
Main dimensions and weights............ 474
Main dimensions .......................... 474
Weights ........................................ 475
Fuels, coolants, lubricants, etc. ......... 476
Capacities .................................... 476
Engine oils.................................... 480
Engine oil additives ...................... 480
Air conditioning refrigerant .......... 480
Brake fluid .................................... 480
Premium unleaded gasoline ......... 481
Gasoline additives ........................ 481Fuel requirements ........................ 482
Flexible Fuel Vehicles (USA only) . 482
Coolants ...................................... 484
Windshield washer system
and headlamp cleaning system* .. 486
Index................................................. 487

21 At a glance
Exterior view
ItemPage
1Trunk

Unlocking

Opening and closing

Minispare wheel

Vehicle tool kit
269
269
441
420
2Rear lamps431
3Rear window, defrosting265
4Fuel filler flap
Refueling
Gasoline322
322
481
5Doors

Locking and unlocking

Opening and closing

Unlocking/locking in an
emergency
70
70
424
6Exterior rear view mirror

Adjusting97
ItemPage

Auto-dimming rear view
mirrors*

Power folding exterior rear
view mirrors*

Parking position*
(Canada only)
97
100
98
101
7Tires and wheels

Checking tire inflation
pressure

Tire Pressure Monitoring
System (TPMS), (USA only)

Run Flat Indicator (Canada
only)

General information

Minispare wheel

Flat tire
331
341
344
342
331
422
440
8Towing the vehicle
Installing towing eye bolt453
455
ItemPage
9Headlamp cleaning system*112
aFront lamps431
bHood, opening
Engine oil
Coolant
Battery325
327
329
446
cWindshield wipers
Wiper blades, replacing
Wiper blades, cleaning117
438
368
dWindshield
Front window, defrosting
Cleaning with wiper fluid
Cleaning
264
119
368
eRoofs

Power tilt/sliding sunroof

Panorama roof with power
tilt/sliding panel*
273
276

299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:

Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.

336 Operation
Tires and wheels
1Seating capacity information on the
Tire and Loading Information placard
Steps for determining correct load limit
The following steps have been developed
as required of all manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic
and Motor Vehicle Safety Act of 1966”.
Step 1
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s Tire and Loading Infor-
mation placard.Step 2
Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.
Step 3
Subtract the combined weight of the
driver and passengers from XXX kilo-
grams or XXX lbs.
Step 4
The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs and there will
be five 150 lbs passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs
(1400 – 750 (5 x 150) = 650 lbs)
Step 5
Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)
If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 338).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s Tire and Loading Informa-
tion placard (
page 335).

338 Operation
Tires and wheels
Certification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(
page 338) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the certification la-
bel. The certification label can be found on
the driver’s door B-pillar, see “Technical
data” (
page 462).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 338) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is
10 percent of the trailer weight and every-
thing loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.

373 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

420 Practical hints
Where will I find ...?
First aid kit
Depending on the equipment configura-
tion, the first-aid kit will be located either in
the open storage department in the trunk
or behind the cover panel on the left-hand
side of the trunk.
1Rotary handle
2Cover
Opening: Turn the handle1 counter-
clockwise.
Fold the cover2 downward.
Remove the first aid kit.Vehicle jack, vehicle tool kit, luggage
bowl, Minispare wheel
The vehicle jack, Minispare wheel, vehicle
tool kit, and the luggage bowl are stored in
the compartment underneath the trunk
floor.
Vehicle tool kit
The vehicle tool kit includes:

One towing eye bolt

One wheel wrench

Collapsible wheel chock

One pair of gloves
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.

453 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.
When towing the vehicle with all wheels on
the ground or the front axle raised (not per-
missible for vehicles with 4MATIC), the ve-
hicle may be towed only for distances up to
30 miles (50 km) and at a speed not to ex-
ceed 30 mph (50 km/h).
!Vehicles with automatic transmission*
and/or 4MATIC:
Do not tow-start the vehicle.
!Use flatbed or wheel lift/dolly equipment
with SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Switch off the ESP
® (page 63) and the auto-
matic central locking (
page 173).
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing so could
damage the transfer case, which is not covered
by the Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run

there is a malfunction in the brake
system

there is a malfunction in the power
supply or in the vehicle’s electrical
system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey or
SmartKey with KEYLESS-GO* (Canada only)
is in starter switch position2.

454 Practical hints
Towing the vehicle
Warning!G
Without the engine running, there is no pow-
er assistance for the brake and steering sys-
tems. In this case, it is important to keep in
mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
iWhen towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch position 2, the ve-
hicle doors lock if the left front wheel as well as
the right rear wheel are turning at vehicle speeds
of approximately 9 mph (15 km/h) or more.
To prevent the vehicle doors from locking,
deactivate the automatic central locking
(
page 173).
!If the vehicle is towed with the front axle
raised (not permissible for vehicles with
4MATIC), the gear selector lever must be in
positionN (manual transmission: gear shift lever
in neutral position) and the engine must be shut
off (SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch position0 or1).
Active braking action through the ESP
® may
otherwise seriously damage the brake system.
While towing, the battery must be connected and
charged. Otherwise:

you will not be able to switch on the ignition

you will not be able to engage the automatic
transmission* in positionN (
page 127)
When towing the vehicle with all wheels on the
ground, the gear selector lever must be in
positionN (manual transmission: gear shift lever
in neutral position) and the SmartKey or
SmartKey with KEYLESS-GO* (Canada only)
must be in starter switch position2.
!Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension parts.
iTo signal turns while being towed with the
hazard warning flasher in use, turn SmartKey or
SmartKey with KEYLESS-GO* (Canada only) in
starter switch to position2 and activate the
combination switch for the left or right turn sig-
nal in the usual manner – only the selected turn
signal will operate.
Upon canceling the turn signal, the hazard
warning flasher will operate again.
!Make sure the parking brake is released.
iIf the battery is disconnected or discharged

the SmartKey or SmartKey with KEY-
LESS-GO* (Canada only) will not turn in the
starter switch

Vehicles with automatic transmission*: the
gear selector lever will remain locked in
positionP (
page 127).
For more information see “Battery”
(
page 446) and see “Jump starting”
(
page 451).

455 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper
1Cover on right side of rear bumperRemoving cover
Press mark on cover1 in the direction
of arrow.
Lift cover off to reveal the threaded
hole for towing eye bolt.
Installing towing eye bolt
Take towing eye bolt and wheel wrench
out of the vehicle tool kit in the trunk
(
page 420).
Screw towing eye bolt clockwise into
its stop and tighten with wheel wrench.Removing towing eye bolt
Loosen towing eye bolt counterclock-
wise with wheel wrench.
Unscrew towing eye bolt.
Store towing eye bolt and wheel
wrench in the vehicle tool kit in the
trunk.
Installing cover
Fit cover1 and snap into place.