MERCEDES-BENZ CLA SHOOTING BRAKE 2021 Owners Manual

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emergency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 328 328
MBUX multimedia system

th
eright touse the 112 emer gency call system
instead of the Mercedes-Benz emer gency call sys-
te m.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call system are
th e local dealers.
Pr
Pr ocessing of per
ocessing of per sonal dat
sonal data via t
a via the 112 emer-
he 112 emer-
g
g ency call syst
ency call syst em (EU eCall)
em (EU eCall)
All processing of personal data via the 112 emer-
ge ncy call system (EU eCall) cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)" and is based
particular lyon the necessity of upholding the vital
interests of the a.ected person in accordance
with Article 6, Clause 1, Letter d of the GDPR.
The processing of this type of data is strictly limi-
te dto the purpose of operating the emer gency
calls tothe standard European emer gency call
number 112.
Dat Dat a r
a recipient
ecipient
The recipients of data that is processed using the
112 emer gency call system (EU eCall) are there l-
ev ant emer gency call inquiry term inals that are speci/ed
to/rst receive and handle emer gency
calls tothe standard European emer gency call
number 112 bythere specti vecount ryauthorities
in whose territory you are located.
Arr
Arr ang
ang ements f
ements f or dat
or data pr
a processing
ocessing
Bo th emer gency call systems are designed so that
th efo llowing requ irements are ful/lled:
R The data contained in the system memory is
not accessible outside the system prior tothe
initiation of an emer gency call.
R Both emer gency call systems cannot be
traced and there is no continuous tracking in
normal operation.
R The data in the system's internal memory is
automatically and continuously dele ted.
R The location data of theve hicle is continu-
ously overwritten in the system's internal
memor y,so that no more than the last three
cur rent locations requ ired forth e normal func-
tion of the system are available.
R The record of the activity data of bo themer-
ge ncy call systems is only kept for as long as
is required toful/l the purpose of handling theemer
gency call, ho weverfo r no longer than
13 hours aTer the time that an emer gency call
is initia ted.
Rights of per
Rights of per sons
sonsa.ect
a.ect ed
edb
by t
y t he dat
he dat a pr
a processing
ocessing
The person a.ected bythe data processing (the
ve hicle owner) has theright toaccess the data
and if applicable can demand the cor rection, dele-
tion or bar ring of data that a.ects him or her and
th at the processing of which does not cor respond
with the GDPR regulations. Each cor rection, dele-
tion or bar ring carr ied out according tothis regu-
lation must be shared with theth ird party to
which the data has been transmitted, pr ovided
th is does not pr ovetobe infeasible and does not
incur disproportionate expenditure.
The person a.ected bythe data processing has
th eright tocomplain tothe appropriate data pro-
te ction authority should they be of the opinion
th at their rights ha vebeen infri ngedbythe pro-
cessing of their personal data.
Re sponsible contact point forth e processing of
access rights: KonzernbeauT ragter für den Da ten-
schutz, Daimler AG, HPC G353, D-70546 Stutt-
ga rt, Germany MBUX multimedia system
329
329

R
R
adio & media
adio & media Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he media menu
he media menuSymbol
Symbol
DesignationF
Designation Function
unction
6 PlayS electtostart or continue pl aybac k.
8 Rest Selecttopause the playbac k.
: Repeat a trac kS electtorepeat the cur rent track or the active pla ylist.
R Select once: the active pla ylist is repeated.
R Select twice: the cur rent track is repeated.
R Select thre e times: the function is deactivated.
9 Random playbac kS electtoplay back the trac ksinrandom order.
û/ü Skipforw ards/bac kS electtoskip tothe next or tothe pr evious trac k.
ß OptionsSelecttoshow additional options.
5 CategoriesSelecttoshow or sear chthro ugh available catego ries (e.g. playback lists, albums,
artists, etc.).
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods, for
ex ample. 330
330
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtomake settings.
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
2 Full screen Selecttoswitch tofull sc reen mode. The
following functions and settings are available
in the media menu:
R Connecting extern al data storage media with
th e multimedia system (e.g. using USB or
Blue tooth ®
)
R Playing back audio or video /les
R Streaming online music A
A
ut
ut hor
hor ising a Blu et
ising a Bluet ooth
oo th®
®
audio de
audio de vice f
vice for media
or media
pla
pla yback
yback R
R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on the multimedia sys-
te m and audio equipment.
R The audio equipment supports the Blue tooth ®
audio pro/les A2DP and AVRC P.
R The audio equipment is "visible" forot her devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
ª
Wi th Blue tooth ®
audio, you can play back music
/les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
system. #
Toplay back audio /les using the multimedia
system, authorise theex tern al data storage
medium on the MBUX multimedia system.
A
A ut
ut hor
hor ising a ne
ising a ne w Bluet
w Bluetooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device . MBUX multimedia system
331
331

#
Select an audio device.
Authorisation starts. A code is displa yed on
th e multimedia system and on the mobile
phone. #
Ifth e codes are identical, con/ rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blu etoo th®
audio equipment is connected
with the multimedia system.
Connecting pre Connecting pre viousl
viously aut
y author
horised Bluet
ised Bluet ooth
oo th®
®
audio eq
audio eq uipment
uipment #
Select a Blu etoo th®
audio device from the list.
The connection is being established. Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he r
he radio menu
adio menu Symbol
Symbol
DesignationF
Designation Function
unction
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
û/ü Skipforw ards/bac kS electtoskip tothe next or tothe pr evious station. 332
332
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtohave further options shown. Settings can be made tothefo llowing additional
functions, forex ample:
R Navigation and tra1c announcements
R Frequency /x function
R Radio additional text
R Emer gency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sh ow.
This function is not available in all countries.
8 Silent functionSelecttoswitch o. the sound.
f Store radio stations Select tosave a station in the presets.
4 Station lis tS electtohave the station list shown.
ª Search Selecttosear chinthe active menu. You can search for artists, genres or moods, for
ex ample. MBUX multimedia system
333
333

A
A
dditional functions of T
dditional functions of T uneIn r
uneIn radio
adio
% Arelatively lar gevolume of data can be trans-
mitted when using TuneIn Radio. Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsThefollowing additional settings are available in
th eTu neIn Radio menu:
R Selecting stream
R Logging on toor out of theTu neIn account
ß Favourites Select during playbacktosave the station cur-
re ntly set as a favo urite.
6/8 Play/PauseSelecttostart, stop or continue pl aybac k.
5 Brow se Selecttochoose a category and then a radio sta-
tion. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. Calling up T
Calling up T
uneIn R
uneIn Radio
adio R
R
eq
eq uir
uir ements:
ements:
R A Mercedes me account is available. R
The vehicle is connected with the Mercedes
me account.
R The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available. 334
334
MBUX multimedia system

Depending on
the countr y,data volume may
need tobe pur chased.
R Afast In tern et connection for data transmis-
sion free of inter fere nce.
% Data volume can be pur chased dir directl
ectl y fr
y from
om
a mobile phone ne
a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio #
Select TuneIn Radio .
The TuneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone reception. Sound se
Sound se
ttings
ttings Ov
Ov
er
ervie
vie w of functions in t
w of functions in t he sound menu
he sound menu The setting options and functions
available
depend on the sound system /t ted. You can /nd out which sound system is /t
tedinyour vehicle in
th e Digital Owner's Manual.
S
S t
tandar
andar d sound syst
d sound syst em and A
em and Adv
dvanced sound sy
anced sound sy s-
s-
t
t em
em
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume
- Automatic adjustment
Bur
Bur mest
mest er
er®
®
surr
surr ound sound syst
ound sound syst em and
em and
Bur
Bur mest
mest er
er®
®
high-end 3D surr
high-end 3D surr ound sound syst
ound sound system
em
The following functions are available:
R Equalise r:
- Treble, mid-range and bass
R Balance and fader
R Sound focus
R VIP seat (Burmes ter®
high-end 3D sur round
sound system only)
R Sound pro/les R
Volume:
- Automatic adjustment MBUX multimedia system
335
335

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the time or dis-
ta nce remaining before the next service due date.
Yo u can hide this service display using the back
button Gonthe leT-hand side of the steering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may shor ten
th e service inter val, e.g. in thefo llowing cases:
R Mainly short-distance driving
R When the engine is oTen leT idling for long
periods
R Intheev ent of frequent cold start phases
R V Vehicles wit
ehicles wit h a diesel par
h a diesel par ticulat
ticulate
e/lt
/lt er:
er: inthe
ev ent of frequently inter rupted rege neration of
th e diesel particulate /lter
Mercedes-Benz recommends avoiding such oper-
ating conditions. Yo
u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re. Displa
Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he displa y:
he displ ay:press the back button
G onthe leT-hand side of the steering
wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 282). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Ha vethe mainte-
nance workcar ried out more oTen than prescri-
bed if operating conditions are di1cult or the
ve hicle is subject toincreased stress.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads.
Examples of arduous operating conditions:
R Regular city driving with frequent intermediate
stops
R Mainly short-distance driving 336 336
Maintenance and care

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.The tyres
must be checked more frequently if theve hicle is
operated under increased loads. Further informa-
tion can be obtained at a quali/ed specialist work-
shop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 336). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 337).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R R ese
ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
Ifth e active bonnet can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
337
337