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XPress MB Infocall button.
This initiatesacall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Infocall buttonflashes while
the connection is being made. The
ConnectingCallmessage appears in the
multifunction display and COMAND is
muted.
Ifaconnection can be made, theCall
Connectedmessage appears in the
multifunction display.
Ifamobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates thatacall
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND,for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call
buttonis flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
aphone callonCOMAND.
Call priority
When service calls areactive, e.g.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergencycall will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthebutton on the multifunction
steeringwheel
Ror the corresponding COMAND button for
endingatelephone call
iWhenacall is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and inasafe
location.
Downloading destinations in COMAND
Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinationsinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
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XSelectYeswith the\norbuttons
on the COMAND system.
XConfirm with thebutton on the
COMAND system.
The system calculatesthe route and
subsequently starts the route guidance with
the address entered.
iIf youselectNo,the address can be saved
in the address book.
iThe Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
iYoucan onlyusethe Destination
Download function if the vehicleis
equipped withanavigation system.
Route Assistance
Thisservice is part of the mbrace PLUS
Packageand cannotbepurchased
separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
anavigation system.
Within the framework of this service, you
receiveaprofessional and reliable form of
navigation support without having to leave
your vehicle.
The customer servicerepresentativefinds a
suitable route depending on your vehicle's
currentposition and the desired destination.
You will then be guided live through the
current route section.
Search&Send
General notes
iTo use "Search&Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace servicesubscription.
"Search&Send" isadestination entry
service.Adestination address which is found
on Google Maps®can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a
destination address intothe entry field.
XTo send the destination address to the
e-mail address of your mbrace
account:click on the corresponding
button.
iExample:
If you select 'Sendtovehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitchonthe ignition.
The destination address is loaded intothe
vehicle's navigation system.
Adisplay message appears, asking
whether navigation should be started.
XSelectYesby sliding and turning
 the COMAND controller and confirm
with.
The system calculates the routeand
subsequently starts the routeguidance
withtheaddress entered.
iIf you selectNo,theaddress can be saved
in theaddress book.
iIf you have sentmorethanone
destination address,eachindividual
destination must be confirmed separately.
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iDestinationaddresses are loaded in the
same order as the order in which they were
sent.
Please notethe following if you have
multiple Mercedes-Benz vehicles with
mbrace and activembrace accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remoteopeningifyou
have unintentionally locked your vehicle and
areplacementSmartKey is not available.The
vehicle can be opened by the Mercedes-Benz
Customer AssistanceCenter.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
XContact the following service hotlines:
RUSA:Mercedes-BenzCustomer
AssistanceCenterat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for yourpassword.
XReturn to your vehicle at thetimeagreed
upon withtheMercedes-BenzCustomer
AssistanceCenter.
USAonly:alternatively, the vehicle can be
opened via:
Rthe Internet,under the "OwnersOnline"
section
Rthe telephoneapplication (e.g.iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iVehicle remoteopening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remoteclosing
The remoteclosing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remoteclosing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, theDoors
Locked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet,under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
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Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issueanumbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. However, only the law
enforcement agency is informed of the
location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds,the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center orarecovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call oraRoadside Assistance call,
this is initiated by the Customer Assistance
center. You will see theRoadside
Assistance Connectedmessage in the
COMAND display.Ifthe vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
XConfirm the message withYes.
XWhen theVehicle Diagnosis Please
Start Ignitionmessage appears, turn
the SmartKey to position2in the ignition
lock (Ypage 147).
XWhen thePlease follow the
instructionsreceivedbyphoneand
move your vehicle toasafe
position.message appears, follow the
customer service representative's
instructions.
The message in the displaydisappears.
If you selectCancel,the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see theVehicle diagnosis
activated.message.
When the diagnosis is completed, the
Transfer vehicle diagnostics data
(Voice connection may be
interrupted during data transfer.)
message appears. The vehicle data can now
be sent to the Customer Assistancecenter.
XPressOKto confirm the message.
The voice connection with the Customer
Assistancecenter is terminated.
You will see theVehicle Diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistancecenter.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted atalater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
Rtransfer of service data to the Customer
Assistancecenter. Ifaservice is overdue,
the COMAND display showsamessage
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about various special offers at your
workshop.
Rmonthly status informatione-mail on oil
level,air pressure, maintenance, brakes,
etc. If applicable,you willreceive
information on special offers in the e-mail.
USA only:this information can alsobe
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Ypage27).
Information on RoadsideAssistance
(Ypage23).
Downloading routes
Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Aroute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Oncearoute has been received by the
navigation system, you will see the<route
name>hasbeensavedtomemorycard.
Do you want to start route
guidance?message in the COMAND display.
The route is saved to the SD memory card.
XTo startrouteguidance:selectYes.
An overview of the route is shown in the
display.
iIf you selectNo,the saved route can be
called up later via the navigation menu.
XSelectStart.
Route guidance is started.
iDownloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance Center contains the following
information:
Rthe location where the speed limit was
exceeded
Rthe time at which the speed limit was
exceeded
Rthe selected speed limit which was
exceeded
Geo fencing
Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The area can be determined as eitheracircle
orapolygon withamaximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under &#34;Owners Online&#34; at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
text message.
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iMake sure that you clear the memory of
the integrated garage door opener before
selling the vehicle.
Compass
Calling up the compass
To receiveacorrect displayinrear-view
mirror,the compass must be calibrated
and the magnetic field zone set.
XBriefly press button$.
Compassdisplays in which compass
direction the vehicle is currently traveling:
N,NE,E,SE,S,SW,WorNW.
Setting the compass
North America zone map
South America zone map
XSet your location using the zone maps.
XPress and hold button$(Ypage 302) for
approximately three seconds.
The zone currently selected appears in
compass display(Ypage 302).
XTo selectthe zone:press
button$(Ypage302) repeatedlyuntil the
desired zone is selected.
The zone has been selected whencompass
display(Ypage 302) shows the heading.
This takesafew seconds.
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Calibratingthecompass
XMakesure that there is sufficient spacefor
you to driveinacircle without impeding
traffic.
In order to calibratethecompasscorrectly,
do thefollowing:
Rcalibratethecompassintheopen and not
in thevicinity of steel structures or high-
voltage transmission lines.
Rswitch off electrical consumerssuchasthe
climate control, windshield wipersorrear
window defroster.
Rclose all doorsand thetrunk lid.
XSwitch on theignition.
XPress and hold button$(Ypage 302) for
approximately six seconds until the
Csymbol appearsincompassdisplay
(Ypage 302).
XDrive inafull circle at approximately
3mph (5 km/h)to6mph (10 km/h).
When thecalibration has successfully been
completed, thecurrentdirection is shown
in compass display(Ypage 302).
Floormats
GWARNING
Objectsinthe driver&#39;s footwell can restrictthe
pedal travel or obstructadepressed pedal.
The operatingand road safety of the vehicle
is jeopardized. There isarisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver&#39;s footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearancefor the pedals. Do not use
loose floormats.
XSlide the seat backwards.
XTo install:place the floormat in the
footwell.
XPress studsontoretainers.
XTo remove:pull the floormat off
retainers.
XRemove the floormat.
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XPark the vehicle onalevel surface.
Only check the coolant level when the
vehicle is onalevel surface and the engine
has cooled down.
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Ypage 147).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158‡(70 †).
XTurn the SmartKey to position
0(Ypage 147) in the ignition lock.
XSlowly turn caphalfaturn counter-
clockwise to allow excess pressure to
escape.
XTurn capfurther counter-clockwise and
remove it.
If the coolant is at the level of marker bar
$in the filler neck when cold, there is
enough coolant in coolant expansion
tank.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar$in the fuel
filler neck when warm, there is enough
coolant in expansion tank.
XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.
XReplace capand turn it clockwise as far
as it will go.
For further information on coolant,see
(Ypage 377).
Adding washer fluid to the windshield
washer system/headlampcleaning
system
GWARNING
Windshield washer concentrate is highly
flammable. If it comes intocontactwith hot
enginecomponentsorthe exhaust systemit
could ignite. There isariskoffire and injury.
Make sure that no windshield washer
concentrate is spilled nexttothe filler neck.
XTo open:pull capupwards by the tab.
XAdd the premixed washer fluid.
XTo close:press capontothe filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
If the washer fluid level drops below the
recommended minimum of1liter,amessage
appears in the multifunction display
promptingyou to refill the washer fluid
(Ypage 262).
Further information on windshield washer
fluid/antifreeze (Ypage 378).
Maintenance
ASSYST PLUS
Service messages
The ASSYSTPLUS service interval display
informsyou of the nextservice due date.
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Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the
engine oil level.Observe the notes on the
engineoil level (Ypage 307).
The multifunction display showsaservice
message for several seconds, e.g.:
RServiceAin..Days
RServiceADue
RServiceAExceeded by .. Days
Depending on the operatingconditionsofthe
vehicle, the remainingtime or distance until
the nextservice due date is displayed.
The letterAorB,possibly in connection with
anumber or another letter, shows the type of
service.Astands foraminor serviceandBfor
amajor service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS serviceinterval display
does not take intoaccountany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
XNote down the serviceduedate displayed
in the multifunctiondisplay before
disconnecting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods fromthe
service date shown on the display.
Hidingaservice message
XPressthe orbutton on the
steeringwheel.
Displaying service messages
XSwitch on theignition.
XPressthe\norbutton on the
steeringwheel to selecttheServ.menu.
XPress theorbutton to select the
ASSYST PLUSsubmenu and confirm by
pressing the button.
The service due date appears in the
multifunction display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval
displayhas been inadvertently reset, this
settingcan be corrected ataqualified
specialist workshop.
Have service work carried out as described
in the MaintenanceBooklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Aqualified specialist workshop, e.g. an
authorizedMercedes-BenzCenter, will reset
the ASSYST PLUS serviceinterval display
after the servicework has been carried out.
You can also obtain further information on
maintenancework, for example.
Special service requirements
The specified maintenanceinterval takes only
the normal operation of the vehicle into
account. Under arduous operatingconditions
or increased load on the vehicle,
maintenancework must be carried out more
frequently, for example:
Rregular city driving with frequent
intermediate stops
Rif the vehicle is primarily used to travel
short distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engineisoften left idling for long
periods
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XClean theplastic lenses of themirror turn
signals in theexterior mirror housingusing
awet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
!If you clean the sensors withapower
washer, make sure that you keep a
distance of at least 11.8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer.
XClean sensorsof the driving systems
with water, car shampoo andasoft cloth.
Cleaning the rear viewcamera
!Do not cleanthe camera lens and the area
around the rear view camera withapower
washer.
XUse clear water andasoft cloth to clean
camera lens.
Cleaningthe exhaust pipes
!Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effectsofroad
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly,especiallyin
winter and after washing.
XCleanthe exhaust pipe withacare product
tested and approved by Mercedes-Benz.
Interior care
Cleaningthe display
!For cleaning, do not use any of the
following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the displaysurface. Do
not put pressure on the displaysurface
when cleaning. This could lead to
irreparable damage to the display.
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