technical data MERCEDES-BENZ CLS-Class 2008 W219 Comand Manual
Page 160 of 186
160 ServiceTele Aid*Tele Aid incorporates the following func
-
tions:
Emergency call system
Roadside Assistance
Information
For certain emergency situations, the sys
-
tem automatically triggers an emergency 
call. An emergency call can also be trig
-
gered manually. Refer to your vehicle Op
-
erator's Manual for additional information.If the system initiates an emergency call, Connecting
 appears on the display.
During the emergency call 
Call Connected
 
appears on the display. No operation from 
COMAND is possible.
Mercedes-Benz Roadside Assistance will 
assist if technical problems with your vehi
-
cle are experienced. Roadside Assistance can be requested 
manually. Refer to your vehicle Operator's 
Manual for additional information.Upon request of Roadside Assistance the 
system initiates the call to the Mercedes-
Benz Response Center. 
 
Connecting
 appears on the display.
If the connection is made, the message Call Connected
 appears on the display.
Even after ending of the connection, the 
service may remain active for up to anoth
-
er 5 minutes in order to transmit any re
-
quired data. During this time, phone calls 
cannot be made, nor can SMS messages 
be received.
During activation of a roadside assistance 
call, it is not possible to switch to another 
application.The transmitted data can contain, e.g., text 
messages or address details of a 
 
Mercedes-Benz Center.Cancelling text messages 
Press
  
 after you have read the mes
-
sage.The message disappears.
Starting route guidanceYou are prompted to confirm if route guid
-
ance to the address is to be started.
Use
  
 to select the 
Yes
 menu item 
and confirm with 
 
.
The system starts the route calcula
-
tion, and subsequently the route guid
-
ance to the defined address ( page
 128)
.
Emergency call system
Roadside Assistance