maintenance MERCEDES-BENZ CLS-Class 2016 W218 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this manual. Ignoring them
could result in damage to the vehicle or personal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi-
media system from your authorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2185842202
É2185842202-ËÍ

Index....................................................... 3
Digital Operator's Manual..................23
Introduction ......................................... 25
At a glance........................................... 33
Safety................................................... 41
Opening and closing...........................76
Seats, steering wheel and mirrors ....94
Lights and windshield wipers ..........107
Climate control ................................. 114
Driving and parking..........................126
On-board computer and displays ....196
Multimedia system ...........................245
Stowage and features ......................251
Maintenance and care ......................274
Breakdown assistance .....................286
Wheels and tires ............................... 301
Technical data................................... 329
2Contents

BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)Important safety notes .................... 65
Battery (SmartKey)
Checking .......................................... 79
Important safety notes .................... 78
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 293
Display message ............................ 223
Important safety notes .................. 291
Jump starting ................................. 294
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 226
Notes/function .............................. 187
see Active Blind Spot Assist
Bluetooth
®
Connecting another mobile
phone ............................................ 250
Searching for a mobile phone ........ 249
see also Digital Operator's Man-
ual .................................................. 245
Telephony ...................................... 248
Box (trunk) ......................................... 255
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 215
Notes ............................................. 334
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 221
Brakes
ABS .................................................. 64
Adaptive Brake Assist ...................... 68
BAS .................................................. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 65
Brake fluid (notes) ......................... 334
Display message ............................ 213
High-performance brake system .... 151 HOLD function ............................... 164
Important safety notes .................. 150
Maintenance .................................. 151
Parking brake ................................ 147
Riding tips ...................................... 150
Warning lamp ................................. 237
Breakdown
Where will I find...? ........................ 286
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 34
C
California
Important notice for retail cus-
tomers and lessees .......................... 26
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 283
Car wash ........................................ 279
Carpets .......................................... 285
Display ........................................... 283
Exhaust pipe .................................. 283
Exterior lights ................................ 282
Gear or selector lever .................... 284
Interior ........................................... 283
Matte finish ................................... 281
Notes ............................................. 279
Paint .............................................. 280
Plastic trim .................................... 283
Power washer ................................ 280
Rear view camera .......................... 282
Roof lining ...................................... 285
Seat belt ........................................ 284
Seat cover ..................................... 284
Sensors ......................................... 282
Steering wheel ............................... 284
Trim pieces .................................... 284
Washing by hand ........................... 280
Wheels ........................................... 281
Windows ........................................ 281
Wiper blades .................................. 282
Wooden trim .................................. 284
Index5

Uniform Tire Quality Grading
Standards (definition) .................... 319
Wear indicator (definition) .............320
Wheel and tire combination ........... 325
Wheel rim (definition) .................... 319
see Flat tire
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 299
Important safety notes .................. 296
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Towing away
Important safety guidelines ........... 296
Installing the towing eye ................ 297
Removing the towing eye ...............2 98
Transporting the vehicle ................ 298
With both axles on the ground ....... 298
With the rear axle raised ................ 298
Towing eye ......................................... 286
Traffic reports
see also Digital Operator's Man-
ual ..................................................2 45
Traffic Sign Assist
Display message ............................ 225
Function/notes .............................1 86
Important safety notes .................. 186
Instrument cluster display ............. 186
Transmission
see Automatic transmission
Transmission position display ......... 135
Transmission position display
(DIRECT SELECT lever) ......................135
Transporting the vehicle .................. 298
Trim pieces (cleaning instruc-
tions) ..................................................2 84
Trip computer (on-board com-
puter) ..................................................1 99
Trip odometer
Calling up ....................................... 198
Resetting (on-board computer) ...... 199
Trunk
Emergency release .......................... 86
Important safety notes .................... 83
Opening/closing (automatically
from inside) ...................................... 85 Opening/closing (automatically
from outside) ................................... 84
Opening/closing (manually from
outside) ............................................ 84
Trunk lid
Displ ay message ............................ 233
Opening di
mensions ......................3 36
Trunk load (maximum) ......................336
Turn signals
Display message ............................ 221
Switching on/off ........................... 108
Two-way radio
Frequencies ................................... 329
Installation ..................................... 329
Transmission output (maximum) .... 329
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) .............................8 2
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) .......209
USB devices
Connecting to the Media Inter-
face ............................................... 250
V
Vanity mirror (in the sun visor) ........259
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 232
Equipment ....................................... 26
Individual settings .......................... 205
Limited Warranty .............................3 0
Loading .......................................... 311
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 324
Maintenance .................................... 27
Parking for a long period ................ 148
Pulling away ................................... 129
Raising ........................................... 322
20Index

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 330).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
26Service and vehicle operation
Introduction

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation27
Introduction
Z

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
28Operating safety
Introduction

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto th ediagnostic s
connection in th evehicle, it may affec tth e
operation of th evehicle systems .As aresult ,
th eoperatin gsafet yof th evehicle could be
affected. There is aris kof an accident.
Do no tconnec tany equipmen tto adiagnos-
tics connection in th evehicle.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rth evehicle technical dat a
Rtraffic rulesand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
a Mercedes-Ben zCente ror contact us at on eof
th efollowin gaddresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
On eMercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
Operating safety29
Introduction
Z

Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
Climate control can only be operated when the
engine is running. Optimum operation is only
achieved with the side windows and roof closed.
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 124).
iVentilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (
Ypage 88). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly.
iThe integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance Book- let.
114Overview of climate control systems
Climate control

Drive sensibly–save fuel
Observ eth efollowin gtips to sav efuel:
XThe tires should always be inflate dto th erec -
ommended tire pressure.
XRemov eunnecessary loads.
XRemov eroof racks when they are no tneeded.
XWar mup th eengin eat low engin espeeds .
XAvoid frequent acceleration or braking .
XHaveall maintenance wor kcarrie dout as
indicated by th eservic eintervals in th eMain -
tenance Booklet or by th eservic einterval dis -
play.
Fue lconsumption also increase swhen drivin gin
cold weather ,in stop-start traffic and in hill yter-
rain .
Drinking an ddrivin g
GWARNING
Drinking and drivin gand/o rtaking drugs and
drivin gare ver ydangerous combinations.
Even asmall amount of alcoho lor drugs can
affec tyour reflexes, perception sand judg-
ment.
The possibilit yof aserious or eve nfatal acci-
den tis greatly increase dwhen you drink or
take drugs and drive.
Do no tdrink or take drugs and drive or allow
anyon eto drive who has bee ndrinkin gor tak-
in g drugs.
Emission contro l
GWARNING
Combustion engines emi tpoisonous exhaus t
gases suc has carbon monoxide. Inhaling
these exhaus tgases lead sto poisoning. There
is aris kof fatal injury. Therefor enever leav e
th eengin erunning in enclose dspaces with-
out sufficien tventilation .
Certain engin esystems are designed to keep
th elevel of poisonous component sin exhaus t
fumes within lega llimits.
These systems only wor kat peak efficiency if
they are serviced exactly in accordance wit hth e
manufacturer's specifications. Always hav e
wor kon th eengin ecarrie dout at aqualified specialis
tworkshop .Mercedes-Ben zrecom -
mends that you use an authorized Mercedes -
Benz Cente rfo rthis purpose. In particular, wor k
relevant to safet yor on safety-related systems
mus tbe carrie dout at aqualified specialis t
workshop .
The engin esetting smus tno tbe changed under
any circumstances. Furthermore, all specific
servic ewor kmus tbe carrie dout at regular
intervals and in accordance wit hth eMercedes -
Benz servic erequirements .Details can be found
in th eMaintenance Booklet .
ECO display
The ECOdisplay provides feedback on how eco-
nomical your drivin gcharacteristics are .The
EC Odisplay assist syou in achievin gth emost
economical drivin gstyle fo rth eselecte dset -
ting sand prevailin gconditions. Your drivin g
style can significantly influenc eth evehicle' s
consumption .
The EC Odisplay consist sof three bars:
RAcceleration
RConstant
RCoasting
The percent valu eis th eaverag evalu eof th e
three bars. The three bar sand th emea nvalu e
begin at th evalu eof 50%. Ahigher percentage
indicates amore economical drivin gstyle.
The EC Odisplay doe sno tindicat eth eactual fue l
consumption . Afixed percentage count in th e
EC Odisplay doe sno tindicat e afixed consump -
tion .
Apart from drivin gstyle, consumption is
dependen ton man yfactors suc has, e.g. :
Rload
Rtire pressure
Rcold start
Rchoiceof rout e
Relectrical consumers switched on
These factors are no tincluded in th eEC Odis -
play.
Driving tips149
Driving and parking
Z